Gillian Vesely Customer Success Representative at HqO As a Customer Success team member at HqO, Gillian works with Engagement Specialists and Success Managers to ensure customers achieve their tenant experience goals. She loves addressing client challenges, whether it’s executing on a property team’s day-to-day strategies or coming up with custom technology offerings for unique use-cases. …
Panta rhei. So observed Heraclitus of Ephesus approximately 2,500 years ago. Literally translated from ancient Greek as “everything flows” or “all things are in flux,” the philosophical concept of panta rhei is perhaps more resonant to us in the familiar vernacular, “there is nothing so constant as change.” The commercial real estate industry has been …
In our 2021 Industry Outlook, The State of Tenant Experience, we discuss the rise of “phygital” or omnichannel experiences for the office — or the use of technology to bridge the divide between the physical and digital worlds in a unique and interactive way for the end-user. Though relatively new to the commercial real estate …
Why Touchless Technology is CRE’s Next Big Differentiator Read More »
The image of an accelerating, ever-enlarging snowball rolling downhill is one of the most universally understood symbols of a force; once begun, it continues to grow with a powerful, unrelenting, and unstoppable momentum of its own. A seemingly insignificant, hand-fashioned frozen sphere may start its journey unassumingly, gathering in diameter and energy as it descends …
Today’s commercial real estate landscape is more complex than ever. Tenant and office building needs have evolved – and are continuing to evolve – at a dizzying rate. The flexibility offered by hybrid work models, which gained mass popularity due to the COVID-19 pandemic, is set to become a permanent fixture of how modern companies …
Why Office Space Software is a ‘Must-Have’ for Your Portfolio Read More »
With our most recent launch, HqO entered a new stage of our product journey. The introduction of HqOS™ Headquarters and our Partner Portal has helped us go beyond standard office space software, by becoming a true tenant experience operating system for commercial real estate (CRE) customers. Think of HqOS like an iPhone’s iOS software — …
The use of technology to bridge the gap between the physical and digital worlds in a unique and interactive way for the end-user is a fairly new practice, but one that is not disappearing anytime soon. “Phygital” workplace experiences — also known as omnichannel office experiences — are growing in popularity due to the usage …
A New Type of Workplace Experience: Creating a “Phygital” Office Read More »
Ever since the onset of the digital revolution — which began with the invention of the Internet, various mobile devices, social networking, big data, and computing clouds — technology experts across the world have been working towards the next big digital breakthrough. We’ve seen this play out in a variety of industries; healthcare has been …
One System for All: How an OS Manages Complexity for CRE Read More »
If you know HqO, you know that enhancing physical office spaces with digital experiences is our bread and butter — we help people to love where they work. We have long stressed that creating a community in the workplace requires a tenant-first approach, and while the recent global health pandemic has changed a lot, it …
Strengthening Building Communities with an End-to-End Operating System Read More »
At Spatio Metrics, we’ve seen that workplace design has a significant impact on human health, productivity, and wellbeing. As we adapt to new ways of working and staying healthy amidst the pandemic, the role of physical office space needs to adapt as well. It has never been more important to have a thoughtful approach to …
3 Data Sources to Drive Your New Office Strategy Read More »
Recently, we announced our latest enhancements to HqOS™, the end-to-end operating system for commercial buildings. As you can imagine, it was an exciting milestone for our company — one that took months of planning and coordination, and a whole lot of teamwork. Since we pride ourselves on our ability to help deliver world-class experiences that …
HqOS Day: Reflecting on a Full Day of Digital Programming Read More »
This past August marked the 25th anniversary of Microsoft’s formal launch of Windows 95, which introduced the broader population to the concept of an operating system for the very first time. At its launch, only about 30% of American homes had computers, and less than 10% had any form of internet access. Now, it’s incredibly …
Why an Operating System for Commercial Real Estate? Read More »