CRE operating system

Inside HqO: Gillian Vesely, Customer Success Representative | HqO

Inside HqO: Gillian Vesely

Gillian Vesely Customer Success Representative at HqO As a Customer Success team member at HqO, Gillian works with Engagement Specialists and Success Managers to ensure customers achieve their tenant experience goals. She loves addressing client challenges, whether it’s executing on a property team’s day-to-day strategies or coming up with custom technology offerings for unique use-cases. …

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Frank Talks CRE: The Constant of Change is Not a New Concept | HqO

Frank Talks CRE: The Constant of Change

Panta rhei. So observed Heraclitus of Ephesus approximately 2,500 years ago. Literally translated from ancient Greek as “everything flows” or “all things are in flux,” the philosophical concept of panta rhei is perhaps more resonant to us in the familiar vernacular, “there is nothing so constant as change.”  The commercial real estate industry has been …

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Why Touchless Technology is CRE’s Next Big Differentiator | HqO

Why Touchless Technology is CRE’s Next Big Differentiator

In our 2021 Industry Outlook, The State of Tenant Experience, we discuss the rise of  “phygital” or omnichannel experiences for the office — or the use of technology to bridge the divide between the physical and digital worlds in a unique and interactive way for the end-user. Though relatively new to the commercial real estate …

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Frank Talks CRE: The Tenant Experience Snowball | HqO

Frank Talks CRE: The Tenant Experience Snowball

The image of an accelerating, ever-enlarging snowball rolling downhill is one of the most universally understood symbols of a force; once begun, it continues to grow with a powerful, unrelenting, and unstoppable momentum of its own. A seemingly insignificant, hand-fashioned frozen sphere may start its journey unassumingly, gathering in diameter and energy as it descends …

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Why Office Space Software is a ‘Must-Have’ for Your Portfolio | HqO

Why Office Space Software is a ‘Must-Have’ for Your Portfolio

Today’s commercial real estate landscape is more complex than ever. Tenant and office building needs have evolved – and are continuing to evolve – at a dizzying rate. The flexibility offered by hybrid work models, which gained mass popularity due to the COVID-19 pandemic, is set to become a permanent fixture of how modern companies …

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Why Office Space Software Requires a Platform Approach | HqO

The Power of a CRE Operating System: Why Office Space Software Requires a Platform Approach

With our most recent launch, HqO entered a new stage of our product journey. The introduction of HqOS™ Headquarters and our Partner Portal has helped us go beyond standard office space software, by becoming a true tenant experience operating system for commercial real estate (CRE) customers. Think of HqOS like an iPhone’s iOS software — …

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A Workplace Experience for a New Age: Going "Phygital" | HqO

A New Type of Workplace Experience: Creating a “Phygital” Office

The use of technology to bridge the gap between the physical and digital worlds in a unique and interactive way for the end-user is a fairly new practice, but one that is not disappearing anytime soon. “Phygital” workplace experiences — also known as omnichannel office experiences — are growing in popularity due to the usage …

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How a CRE Operating System Manages Building Complexity | HqO

One System for All: How an OS Manages Complexity for CRE

Ever since the onset of the digital revolution — which began with the invention of the Internet, various mobile devices, social networking, big data, and computing clouds — technology experts across the world have been working towards the next big digital breakthrough. We’ve seen this play out in a variety of industries; healthcare has been …

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Strengthening Building Communities with End-to-End Solutions | HqO

Strengthening Building Communities with an End-to-End Operating System

If you know HqO, you know that enhancing physical office spaces with digital experiences is our bread and butter — we help people to love where they work. We have long stressed that creating a community in the workplace requires a tenant-first approach, and while the recent global health pandemic has changed a lot, it …

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HqOS Day: Reflecting on a Full Day of Digital Programming

HqOS Day: Reflecting on a Full Day of Digital Programming

Recently, we announced our latest enhancements to HqOS™, the end-to-end operating system for commercial buildings. As you can imagine, it was an exciting milestone for our company — one that took months of planning and coordination, and a whole lot of teamwork. Since we pride ourselves on our ability to help deliver world-class experiences that …

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