Reading Time: 5 minutes In the same ways Apple redefined the tech industry, the current landscape of commercial real estate (CRE) is changing due to the new technology innovations introduced during the new normal. Over 44 years ago, two college drop-outs decided to found a company out of a small garage in Cupertino, California. The students wanted to revolutionize …
Reading Time: 4 minutes We recently shared a few tenant experience program ideas that commercial real estate landlords and property teams could utilize to engage tenants remotely. In a similar vein, we’ve been taking a closer look at suburban commercial office properties, which have the opportunity to capture increased demand due to the current market’s unique set of circumstances. …
5 Programming Ideas To Reactivate and Elevate Your Suburban Office Portfolio Read More »
Reading Time: 3 minutes From the moment they wake up until the moment they fall asleep — and even for those several hours in between — your tenants are tech-enabled, using multiple technologies to collect data on and improve every aspect of their day. If you’re not facilitating that convenience in the office as well, why should they stay …
Your Tenants Demand a Tech-Enabled Life — Don’t Let Your Building Fall Short Read More »
Reading Time: 4 minutes During the height of the cold war, Stanislav Petrov was a lieutenant colonel in the Soviet Union’s Air Defense Forces, and his job was to monitor the Soviet satellite system responsible for detecting nuclear missile launches from the United States. On September 26th, 1983 — just a few weeks after the Soviet Union had shot …
Reading Time: 4 minutes I was working on the 46th floor of a Manhattan skyscraper on August 14, 2003, when the lights went out across most of the U.S. and Canadian east coast. Within a half hour, it became clear that the power would not be restored anytime soon. With evening approaching, there was no sense of panic, only …
Frank Talks CRE: The Crucial Importance of Building Communities Read More »
Reading Time: 3 minutes No two ways about it, the competitive environment has changed. An imposing new contender has swiftly entered the arena with swagger and clout that was unimaginable just a few short months ago. The challenger – remote working – is hardly new to the game. But when the pandemic began, the robust meeting solution technologies that …
Frank Talks CRE: Fighting Through the Pain Points Read More »
Reading Time: 4 minutes Update — July 2, 2020 A few years ago, when HqO was just a few months old, our CEO, Chase Garbarino, wrote this blog about the disconnect between office tenants and their landlords. At the time, HqO had just signed some of its first customers and had fewer than 5M sq. ft. in its total …
What Data Reveals About the Disconnect Between Office Tenants and Commercial Landlords Read More »
Reading Time: 4 minutes Many people are reluctant to return to their offices. For some it’s fear and for others it’s the flexibility of working from home. One thing is certain, though: people will return and when they do, it will be a different environment than the one they left. The expectations for an office experience are changing and …
8 Key Ways Contactless Features Should Fuel Your Building’s Back-to-Work Plan Read More »
Reading Time: 4 minutes There was every reason to think that people would never come back. A devastating pandemic had stolen thousands of lives. Mass gatherings were banned, businesses failed, and the nation’s economy was left in tatters. But being the social animals that humans are, people did come back, and they returned in droves. Because they were fans. …
Reading Time: 3 minutes Your portfolio and your customers need more than an app: they need a comprehensive operating system that weaves all of your commercial office building technology and data together in one platform. Thursday, HqO Chief Technology Officer Dr. Jim Butler and Chief Revenue Officer Mark Rosenthal conducted a live webinar discussing HqOS technology, and how it …
The Technology CRE Really Cares About, and How It Impacts Your Return-to-Work Strategy Read More »
Reading Time: 3 minutes At HqO, we talk a lot about the importance of owning the relationship with your customers, but in the digital age, a tenant experience platform can take it a step further: establishing a relationship in the first place. While it’s important to be able to understand your building occupants and tenants through data, communication is …
How to Use a Tenant Experience Platform for Communication Read More »
Reading Time: 3 minutes In our experience operating in offices across the United States and abroad, one of the easiest ways to foster a sense of community within a building involves a tenant experience strategy that includes organized promotions of simple items people enjoy, like cold brew coffee, smoothies, or succulents. While these things may seem irrelevant, when a …
The Power of Little Things, and What They Can Teach Us About Tenant Experience Read More »
Reading Time: 3 minutes As we settle into the new year (and decade), people are undoubtedly focusing on wellness trends and other ways to better themselves. Whether it be working out more, eating healthier, or prioritizing mental health, it’s difficult to not have resolutions in mind at the start of the new year. However, while this predictable uptick in …
Reading Time: 3 minutes If you’re new to the commercial real estate world, “proptech” is likely one of the buzzwords you’ve heard thrown around. But what is proptech for commercial real estate, and what exactly does it all mean? Here’s a quick breakdown of proptech companies, and how they are already giving commercial real estate (CRE) professionals a competitive …
Reading Time: 5 minutes What’s the goal of every business or investment? At its core, there are usually two things: to offer a product or service that a founder is passionate about through which they feel they can make a difference, and to make money. In short, you care about customer success. It’s really that simple, but executing is …
Why Happier Tenants and Employees Mean More Money in Your Pocket Read More »