tenant engagement

3 Ways to Get the Most Out of Your Tenant Experience Solution | HqO

3 Ways to Get the Most Out of Your Tenant Experience Solution

Real Estate Experience Trends / By

Reading Time: 3 minutes In today’s commercial real estate (CRE) market, there is no shortage of quantity and optionality for technology buyers. However, the emergence of the proptech category has brought about a new problem for office owners and property teams. With so many potential solutions, how can you ensure the quality and interoperability of a provider? To establish …

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The Office as a Destination for Engagement | HqO

The Office as a Destination

Observations / By

Reading Time: 3 minutes The office is the highest and best form of engagement with and between tenant employees. It is the place where the labor force can have the greatest impact on creativity, innovation, and collaboration. But don’t take my word for it. Take it from one of the most dominant organizations in American business. On April 27th, …

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3 Security Considerations for Your Building Management App | HqO

3 Data and Security Considerations for Your Building Management App

Real Estate Experience Trends / By

Reading Time: 6 minutes Every office owner and property team wants to have the best building management app for their portfolio. It only makes sense. As we transition into a post-pandemic workplace, the commercial real estate (CRE) industry has been inundated with emerging technologies that support hybrid work models and make consumer-first experiences easier to achieve.  On the building …

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Conversations: Assistant Property Managers at Cousins Properties | HqO

Conversations with Jillian Dumerve and Adam Gibbs of the Terminus Buildings (Atlanta, GA)

Conversations / By

Reading Time: 5 minutes Jillian Dumerve and Adam Gibbs Assistant Property Managers at Cousins Properties As Assistant Property Managers at Cousins Properties, Jillian and Adam help run the main Terminus buildings in Atlanta, GA. With nine years of commercial real estate experience between them, they excel at wearing the many hats their role requires. Whether they are addressing issues …

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Tenant Experience: Selecting the Right Solution | HqO

How to Select the Right Tenant Experience Solution

Real Estate Experience Trends / By

Reading Time: 3 minutes Few industries have the potential to impact people’s well-being and productivity like commercial real estate (CRE). Now is the time to not only rethink the future of the office, but to shape it. Modern workplace trends have accelerated flexible work models and the need for property owners to create meaningful relationships with the people that …

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Inside HqO: Gillian Vesely, Customer Success Representative | HqO

Inside HqO: Gillian Vesely

Inside HqO / By

Reading Time: 5 minutes Gillian Vesely Customer Success Representative at HqO As a Customer Success team member at HqO, Gillian works with Engagement Specialists and Success Managers to ensure customers achieve their tenant experience goals. She loves addressing client challenges, whether it’s executing on a property team’s day-to-day strategies or coming up with custom technology offerings for unique use-cases. …

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Tenant Experience Technology: Building a Business Case | HqO

Building Your Tenant Experience Technology Business Case

Real Estate Experience Trends / By

Reading Time: 3 minutes Tenant experience technology (also known as TeX or TenX) is bringing commercial real estate (CRE) leaders and property teams closer to their building occupants than ever before — but how can you prove it? The rise of TeX is creating new and exciting engagement opportunities for tenants by aggregating and anonymizing meaningful data on what …

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Digital Workplace Solutions: 3 Considerations for the Office | HqO

3 Considerations for Digital Workplace Solutions

Real Estate Experience Trends / By

Reading Time: 3 minutes Even in the wake of the COVID-19 pandemic, the digital transformation market – which consists of IoT and other advanced technologies – has continued to grow significantly. Its impact throughout commercial real estate (CRE) is undeniable, with property teams rushing to implement digital workplace solutions to engage with tenants following hybrid office protocols. The value …

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Hybrid Hospitality, Flex, and the Modern Workplace | HqO

Hybrid Hospitality, Flex, and the Modern Workplace

Real Estate Experience Trends / By

Reading Time: 3 minutes Over the past year, hotel operators have been focusing on new ways to meet the needs of the hybrid workforce. By repurposing and upgrading parts of their facilities, they have established an additional option for those seeking more flexible places to work. Dubbed “hybrid hospitality,” these strategies have resulted in new revenue streams and business …

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How to Boost Engagement with Your Tenant Experience Solution | HqO

How to Boost Engagement with Your Tenant Experience Solution

Real Estate Experience Trends / By

Reading Time: 3 minutes If this past year has taught us anything, it’s that the commercial real estate (CRE) industry needs a digital tenant experience solution to create the most value for modern tenants.  In the United States, COVID-19 vaccination rates are on the rise. As restrictions lift across the country, tenants and their employees will soon be heading …

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The Return to Office: Don't Take Advice from Those Who Aren't Back | HqO

Don’t Take Return to Office Advice from Someone Who Hasn’t Done It

Real Estate Experience Trends / By

Reading Time: 2 minutes Vaccine distribution is on the rise in many markets around the world. The weather is getting warmer. It seems like every company is working to define its return to office (RTO) strategy. In fact, it’s not so much that companies are defining strategies. Instead, they are re-defining. In the spring of 2020, there was a …

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Enter the TAMI vs. FIRE debate. As the modern workplace around us is changing, so are our opinions on the different types of tenants we serve.

TAMI vs. FIRE Tenants: Who They Are and Why They Matter

Real Estate Experience Trends / By

Reading Time: 3 minutes If this past year has taught us anything, it’s that major change is already underway for the commercial real estate (CRE) industry. CRE’s recent digital transformation has shed light on several important focus areas for office landlords and property teams, such as re-evaluating a portfolio’s technology stack and, more importantly, getting to know the tenants …

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Frank Talks CRE: Membership Has its Privileges, Part 2 | HqO

Frank Talks CRE: Membership Has its Privileges (Part 2)

Real Estate Experience Trends / By

Reading Time: 4 minutes In the last installment of “Frank Talks CRE,” we explored the competitive advantages that can be accomplished by recognizing that tenants are not simply occupants in our offices or merely employees of our customer-lessees. Rather, tenants are valued individual members of our building community. This transformative notion is inspired by the many teams in the …

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HqO's Core Ideology : Insights from Our CEO | HqO

HqO’s Core Ideology

HqO News / By

Reading Time: 2 minutes “Cities are the absence of physical space between people and companies. They are proximity, density, closeness. They enable us to work and play together, and their success depends on the demand for physical connection.” — Edward Glaeser, Triumph of the City At HqO, we believe that cities are humanity’s most important social product. Since the …

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