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BUIDLING PERFORMANCE • Sentiment & Behavior insights

Get a better pulse on tenant or employee satisfaction.

Enable tenants or employees to voice their opinion about the quality and importance of all workplace tools and services through convenient ongoing surveys, so you gather data to make better investment decisions.

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Uncover Behavioral Insights

After you open up new beverage options, better equip meeting rooms, or host events for your tenants or employees, you will want to know how they are being received. The days of relying on assumptions and word of mouth are no more. The HqO Workplace Experience Platform gathers real-time usage data from all your building amenities, services, or other experiences, so you can invest in the things that keep people coming back for more.

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Collect Continuous Sentiment Data

Enable your tenants or employees to voice their opinion about the quality and importance of their workplace tools and services through ongoing surveys. Instead of running satisfaction surveys once or twice a year and getting low response rates, the HqO Workplace Experience App enables you to gather feedback through intuitive micro-surveys right when it matters.

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“ Building shuttle usage data helped us determine that our shuttles are running at full capacity and that we might need to consider upscaling. Similarly, tenant engagement data has helped us understand the type of event and services our tenants like the most and plan more throughout the year.”

Michael Dekrmnjian
Property Manager, Innovation and Design Building

Uncover Insights Backed by Data

Collect, store, and learn from workplace experience analytics to differentiate your business, improve tenant or employee retention, and optimize operational efficiency.

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Who is in Your Building

Discover the different types of tenants and employees in your building. Learn how they use your workplace experience platform over time.

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How People Use Your Spaces

Reveal information on how tenants or employees leverage your space’s amenities, from conference rooms to fitness centers.

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How People Experience Your Offerings

See how each of your buildings compares to commercial real estate benchmarks, and view which content, events, deals, and retailers are most popular with tenants or employees.

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Level of Tenant Satisfaction

Gain real-time satisfaction levels for the entire building population. Learn how everyone who works and plays in your building feels, what amenities are most important to them, how experience teams are doing in delivering those expectations, and how sentiment is changing over time.

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Boost workplace value and stand out from the competition.