Digital Grid

Enable data-driven decision making

Centralize your portfolio’s spaces, people, and experiences data

Digital Grid

What is the Digital Grid?

The Digital Grid is an interoperable analytics offering that collects tenant, spaces, people, and experiences data all in one place. By centralizing and structuring data within our CRE-specific data model, the Digital Grid helps owners and operators uncover insights, take action to differentiate their assets, and make intelligent decisions across their portfolio.

  • Provide visibility into how certain amenities and experiences impact tenant behavior and sentiment in your building
  • Enable data driven decision making differentiate their assets from competitors
  • Unlock asset benchmarking by joining the industry’s only network of integrated data sets

Spaces Data

Optimize the rentable square feet within your portfolio

  • Collect and organize building and regional data 
  • See which spaces and resources your tenants use most 
  • Inform your future investments into tenant resources

Building Data

Amenities Data

Experience Data

See how your tenant experience investments are performing

  • Benchmark your amenities against best-in-class assets
  • Discover what content and events are most popular with tenants
  • Track tenant eCommerce and retailer revenue trends

People Data

Combine tenant demographic and behavioral data to uncover insights

  • Measure engagement and platform adoption trends
  • View engagement and interest profiles for every tenant
  • Create tailored engagement strategies to improve tenant retention

People and Programming Data
Tenant Satisfaction Survey

Tenant Satisfaction Data

Maximize customer satisfaction and retention with real-time surveys

  • Expand the feedback loop beyond point-of-contacts to gather feedback from all tenants
  • Understand which amenities tenants value most
  • Discover ways to improve the building experience and amenities
  • Measure tenant satisfaction trends over time

Ready to learn how the Digital Grid and HqOS can transform your tenant experience?

The State of Tenant Experience in 2021: Industry Outlook | HqO

Don't fall behind on the latest tenant experience trends

Download the State of Tenant Experience in 2021 guide now.