Working Together:
Webinar Series
What if your entire portfolio could work together to deliver better tenant experiences and stronger investment outcomes?
At HqO, we believe great real estate performance starts with great customer experiences—and that success is built when owners, operators, and tenants are connected through smarter operations, deeper insights, and hospitality-driven service.
Join us for our Working Together Webinar Series, where we’ll introduce HqO’s unified platform—including the Real Estate Experience (REX) Framework, Asset Management Platform, and Tenant Lifecycle Workflows.
Across four sessions, we’ll show how HqO can partner with you to align operations and experience delivery, strengthen tenant satisfaction, and drive measurable value for investors—helping your portfolio succeed today and prepare for the cities of tomorrow.
Webinar 1
Building the Quantum City:
Your System of Record for Customer Experience in CRE
Learn how HqO’s platform creates the first true system of record for Customer Experience in Commercial Real Estate—combining portfolio-level insight with the operational workflows that power the tenant lifecycle, and enabling AI across portfolio strategy, experience engagement, and tenant-level personalization.
Speakers
Chase Garbarino, Chief Executive Officer
Shelly Just, SVP, Operations
Date
22nd May 2025 – 10:00 AM EDT
Webinar 2
The Tenant Lifecycle:
From Leasing to Loyalty
Explore how a connected platform powers every phase of the tenant lifecycle—from onboarding and access to everyday operations and retention. See how new features like account-based booking, targeted discounts, and sentiment-driven insights help teams retain tenants and increase satisfaction across their space.
Speakers
Steve Dietz, VP, Product
Lis Thomson, Product Manager
Date
27th May 2025 – 10:00 AM EDT
Webinar 3
Access, Identity & Experience:
The Foundation of Connected Properties
In the new landscape of CRE, access is everything. We are redefining the concept of the control point—making access management and user identity the foundation of every workplace interaction. Learn how unified access management powers secure, seamless access for tenants and visitors, and serves as the digital key that connects people to places and services.
Speakers
Kevin McCarthy, Chief Technology Officer
Ashley Colella, Group Product Manager
Date
3rd June 2025 – 10:00 AM EDT
Webinar 4
From Space to Satisfaction:
Driving Revenue & Loyalty Through Amenity Strategy
How do you balance hospitality, utilization, and ROI in today’s CRE environment? This session explores how you can build and optimize your amenity strategy—from space activation and monetization to delivering the seamless experiences tenants expect. Learn how discounts, account-based booking, and tailored communications keep your properties full and your customers happy.
Speakers
Lucy Mitchell, Product Manager
Kendra Wagner, Team Lead, Services
Date
4th June 2025 – 10:00 AM EDT