Reading Time: 2 minutesLast week, we talked about the importance of technology in the workplace and its ability to enhance the tenant engagement journey — all the way from initial activation to building full-fledged customer loyalty. And, needless to say, workplace technology comes with a lot of moving parts. Property teams have an endless array of modern solutions to …
Customer Success and a Better Workplace Experience Read More »
Reading Time: 2 minutesIn the first episode of The Let’s Go Show, Michael Beckerman, the CEO of CRETech, joined Chase Garbarino to discuss how they got started in commercial real estate (CRE), the recent technological challenges in the industry, and the changes to the workplace. In the latest episode, Michael returns to make bold predictions for the industry …
The Let’s Go Show Recap: CRE Predictions for 2022 with CRETech’s Michael Beckerman Read More »
Reading Time: 2 minutesThe secret to enhancing tenant engagement in the workplace is making sure your property’s physical infrastructure and technology stack work together in unison. HqO’s Engagement Experts have identified three stages of the tenant engagement journey that are both customizable and critical to creating successful workplace experiences: technology activation, engagement, and loyalty. Each stage incorporates a …
Technology’s Role in the Tenant Engagement Journey Read More »
Reading Time: 3 minutesExperiences have taken the commercial real estate (CRE) industry by storm. So much so, that a strong focus on personalized workplace experiences is the key behind modern property teams’ ability to attract and retain tenants, increase NOI, and differentiate their properties. With tenant demands and hybrid work constantly evolving, providing unique experiences in the workplace …
Reading Time: 6 minutesAnna Kassaraba Senior Software Engineer at HqO Anna is a Senior Software Engineer at HqO, reporting to the Engineering, Product, and Design (EPD) teams. She is a front-end engineer focusing on mobile development, and is currently working on HqO’s Platform team to perfect the company’s mobile access features. You’ve been part of our Engineering team …
Reading Time: 3 minutesThijs van der Burgt, CEO of the Netherlands-based tenant and engagement platform Office App, has a long history of technology ventures. Though his prior companies focused on health and parenting, Thijs was inspired to found Office App after a negative experience at an office building. He began to look into the market, noticed that “there …
The Let’s Go Show Recap: Better Together with Office App’s Thijs van der Burgt Read More »
Reading Time: 4 minutesThe office has changed a lot since March 2020, when the World Health Organization (WHO) declared the COVID-19 virus a global pandemic. As the entire world scrambled to adjust to heightened health and safety protocols, the commercial real estate (CRE) sector unsurprisingly took a substantial hit: after all, how could landlords and property teams justify …
Reading Time: 3 minutesTraditionally, building amenities have been a way for commercial real estate (CRE) companies to enhance their properties, retain and attract office tenants, and even charge higher rent. The difference between an ‘okay’ and an ‘amazing’ office amenity often meant that landlords and property managers could differentiate their property and lease spaces more readily. Today, building …
Why Experiences Matter More than Building Amenities Read More »
Reading Time: 6 minutesIn last week’s blog, I dove into the first few panels from EXPERIENCE, the only commercial real estate (CRE) event dedicated completely to tenant experience. And, let me tell you, it was incredible. Not only did our guest speakers give amazing advice and serve as model examples for the future of the workplace, but the …
Reading Time: 5 minutesThe HqO team just finished hosting EXPERIENCE in New York City, a first-of-its-kind commercial real estate (CRE) event dedicated completely to the tenant experience. If there’s anything I learned in the past few days, it’s this: despite the challenge of running an in-person event in a post-pandemic world, seeing people excited to be together again …
Reading Time: 3 minutesAs the last quarter of 2021 approaches, commercial real estate (CRE) professionals everywhere are gearing up for budgeting season. And as many have already learned, investing in commercial real estate technology is more important than ever. Before the pandemic, tenant experience and property technologies dominated real estate investing trends. The property technology industry grew by …
Commercial Real Estate Technology and Your Office Budget Read More »
Reading Time: 3 minutesWe’ve been talking a lot about connected retail experiences, but let’s face it: retail is a fairly broad term. It’s made to encompass all forms of selling goods and services to the public. For example, your daily coffee order is considered retail. However, so are your dry cleaning and specialty service needs. For the office, …
Retail at Work: The Experiences Driving Tenant Engagement Read More »
Reading Time: 3 minutesWe live in a world of connected experiences. We can track the nearest bus or train, avoid highly trafficked roads, and shop for must-have gadgets from our smartphones. We can view customized music playlists sent to us based on our listening preferences, keep tabs on our daily steps and workouts, and plan our days through …
How Digital Retail Services Elevate the Workplace Read More »
Reading Time: 4 minutesThere’s a burning question among Canadians and the larger global workforce: When will we go back to the office? As a commercial real estate (CRE) professional with years of global asset management experience, I wish I had all the answers. Unfortunately, since return to office (RTO) dates for the majority of Canadian companies are tied …
The Role of Technology in Canada’s Return to Office Read More »
Reading Time: 3 minutesEveryone’s interpretation of the perfect workplace is different. If you asked James O’Flaherty, Director of Business Operations at Adtrak, about how to create a more engaging workplace environment, he would probably tell you that it’s about working with what you have. Earlier this year, he set out to rejuvenate Adtrak’s entire 16,500 square foot office …