tenant experience

The Deconstruction of Property Management | HqO

The Deconstruction of Property Management

Reading Time: 4 minutes The office has changed a lot since March 2020, when the World Health Organization (WHO) declared the COVID-19 virus a global pandemic. As the entire world scrambled to adjust to heightened health and safety protocols, the commercial real estate (CRE) sector unsurprisingly took a substantial hit: after all, how could landlords and property teams justify …

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building amenities

Why Experiences Matter More than Building Amenities 

Reading Time: 3 minutes Traditionally, building amenities have been a way for commercial real estate (CRE) companies to enhance their properties, retain and attract office tenants, and even charge higher rent. The difference between an ‘okay’ and an ‘amazing’ office amenity often meant that landlords and property managers could differentiate their property and lease spaces more readily.  Today, building …

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HqO EXPERIENCE in New York City: Looking Back Part I | HqO

Looking Back at EXPERIENCE: Part I

Reading Time: 5 minutes The HqO team just finished hosting EXPERIENCE in New York City, a first-of-its-kind commercial real estate (CRE) event dedicated completely to the tenant experience. If there’s anything I learned in the past few days, it’s this: despite the challenge of running an in-person event in a post-pandemic world, seeing people excited to be together again …

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SEO budgeting blog

Commercial Real Estate Technology and Your Office Budget

Reading Time: 3 minutes As the last quarter of 2021 approaches, commercial real estate (CRE) professionals everywhere are gearing up for budgeting season. And as many have already learned, investing in commercial real estate technology is more important than ever.   Before the pandemic, tenant experience and property technologies dominated real estate investing trends. The property technology industry grew by …

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Retail at Work and the Experiences Driving Tenant Engagement | HqO

Retail at Work: The Experiences Driving Tenant Engagement

Reading Time: 3 minutes We’ve been talking a lot about connected retail experiences, but let’s face it: retail is a fairly broad term. It’s made to encompass all forms of selling goods and services to the public. For example, your daily coffee order is considered retail. However, so are your dry cleaning and specialty service needs. For the office, …

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How Digital Retail Services Elevate the Workplace | HqO

How Digital Retail Services Elevate the Workplace

Reading Time: 3 minutes We live in a world of connected experiences. We can track the nearest bus or train, avoid highly trafficked roads, and shop for must-have gadgets from our smartphones. We can view customized music playlists sent to us based on our listening preferences, keep tabs on our daily steps and workouts, and plan our days through …

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Canada's Return to Office and the Role of Technology | HqO

The Role of Technology in Canada’s Return to Office

Reading Time: 4 minutes There’s a burning question among Canadians and the larger global workforce: When will we go back to the office? As a commercial real estate (CRE) professional with years of global asset management experience, I wish I had all the answers. Unfortunately, since return to office (RTO) dates for the majority of Canadian companies are tied …

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How Office Design and the Environment Influence Behavior | HqO

How Environment Influences Behavior

Reading Time: 3 minutes Everyone’s interpretation of the perfect workplace is different. If you asked James O’Flaherty, Director of Business Operations at Adtrak, about how to create a more engaging workplace environment, he would probably tell you that it’s about working with what you have. Earlier this year, he set out to rejuvenate Adtrak’s entire 16,500 square foot office …

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Conversations: Tenant Engagement Manager at Lincoln Property | HqO

Conversations with Alesia Sanganoo of 25 Mass Ave (Washington, D.C.)

Reading Time: 8 minutes Alesia Sanganoo Tenant Engagement Manager As a Tenant Engagement Manager for Lincoln Property Company, Alesia supports the leasing team; cultivates and sustains positive relationships with tenants; and develops and executes innovative data-driven initiatives at 25 Massachusetts Avenue located in Washington, D.C. The property, which is owned by global investment firm Nuveen Real Estate, boasts of …

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lgs-recap-knutson

Let’s Go Show Recap: Creating Workplaces That Work

Reading Time: 3 minutes   The nature of work has changed dramatically in recent months. Though every organization is taking a unique approach to the new hybrid landscape, there are still many conflicting opinions around remote work. Some employees say they are more productive, while others note working much longer hours.  Whatever the case may be, there is no …

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The Modern Office: Social and Technological Demands | HqO

The Social and Technological Demands Changing the Office

Reading Time: 4 minutes A recent survey by Price Waterhouse Cooper found that 87% of employees think the modern office is important for collaborating with team members and building relationships.  However, there are still many questions involving the office’s role in the overall workplace experience. For example, what exactly do tenants require from the office to support their needs? …

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Creating a Workplace Experience People Want to Return To | HqO

Let’s Go Show Recap: Creating a Workplace People Want to Return To

Reading Time: 3 minutes   Though 70% of business leaders plan to have employees back in the office in some capacity by the fall of this year, things are not set in stone. Health and safety challenges have continued to fluctuate depending on region, and the imminent delta variant poses a risk to current state and CDC guidelines.  Last …

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