commercial real estate

HqO building population report

Using Contextual Data to Improve CRE Decision-making with HqO’s Building Population Report™

Reading Time: 4 minutes During the height of the cold war, Stanislav Petrov was a lieutenant colonel in the Soviet Union’s Air Defense Forces, and his job was to monitor the Soviet satellite system responsible for detecting nuclear missile launches from the United States.  On September 26th, 1983 — just a few weeks after the Soviet Union had shot …

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Frank Talks CRE: Building Communities

Frank Talks CRE: The Crucial Importance of Building Communities

Reading Time: 4 minutes I was working on the 46th floor of a Manhattan skyscraper on August 14, 2003, when the lights went out across most of the U.S. and Canadian east coast. Within a half hour, it became clear that the power would not be restored anytime soon. With evening approaching, there was no sense of panic, only …

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HqO Audience: Introducing the newest product from HqO. This is a picture of a laptop computer and a smart phone, both sitting on a desk and turned on. The laptop shows HqO's Audiences directory, while the smart phone displays the HqO tenant experience app

Creating Personalized Office Experiences with HqO’s Audiences Product

Reading Time: 4 minutes In early 2019, coming off of JLL Spark’s investment in HqO, I spent most of my weeks traveling the country and getting to know a number of impressive JLL executives. This was a large undertaking — JLL has 75 offices in the United States, and after months of what now feels like a blur of …

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Frank Supovitz

Frank Talks CRE: Fighting Through the Pain Points

Reading Time: 3 minutes No two ways about it, the competitive environment has changed.  An imposing new contender has swiftly entered the arena with swagger and clout that was unimaginable just a few short months ago.  The challenger – remote working – is hardly new to the game. But when the pandemic began, the robust meeting solution technologies that …

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Data About Disconnect Between Tenants and Landlords

What Data Reveals About the Disconnect Between Office Tenants and Commercial Landlords

Reading Time: 4 minutes Update — July 2, 2020  A few years ago, when HqO was just a few months old, our CEO, Chase Garbarino, wrote this blog about the disconnect between office tenants and their landlords. At the time, HqO had just signed some of its first customers and had fewer than 5M sq. ft. in its total …

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how tenant experience software optimizes the lifecycle of commercial real estate

8 Key Ways Contactless Features Should Fuel Your Building’s Back-to-Work Plan

Reading Time: 4 minutes Many people are reluctant to return to their offices. For some it’s fear and for others it’s the flexibility of working from home. One thing is certain, though: people will return and when they do, it will be a different environment than the one they left. The expectations for an office experience are changing and …

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Frank Supovitz Partners with HqO on Experience Design Consultations

Frank Talks CRE: Every Day Is a Home Game

Reading Time: 4 minutes There was every reason to think that people would never come back.  A devastating pandemic had stolen thousands of lives.  Mass gatherings were banned, businesses failed, and the nation’s economy was left in tatters.  But being the social animals that humans are, people did come back, and they returned in droves. Because they were fans. …

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HqO COVID-19 communication features

How to Use a Tenant Experience Platform for Communication

Reading Time: 3 minutes At HqO, we talk a lot about the importance of owning the relationship with your customers, but in the digital age, a tenant experience platform can take it a step further: establishing a relationship in the first place. While it’s important to be able to understand your building occupants and tenants through data, communication is …

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tenant experience HqO

How HqO’s Tenant Experience App Contributes to the Declutterization Trends We Crave — And Happier Employees

Reading Time: 4 minutes Why have separate apps for multiple tasks and needs when you can do it all in one place? At HqO, we’re obsessed with tenant experience, and with our tenant experience app we believe we can help improve tenant satisfaction by providing an app that provides centrally-located access to several of the services you need on …

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businesswoman discussing tenant experience apps

Buying the Wrong Tenant Experience App Will Cost You; Avoid the Pain By Asking These 3 Questions

Reading Time: 3 minutes Comparing one tenant experience app to another can be a daunting task. The industry is relatively new, so there isn’t an abundance of third-party reviews on providers. Some providers promise the world and deliver only a small piece of it, so determining what is real and what isn’t can be murky. Finally, tenant experience applications have …

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Photo by Mike C. Valdivia on Unsplash

Here’s How to Squeeze Every Bit of Value Out of New York Real Estate Tech Week

Reading Time: 3 minutes Over the past 3 years, the commercial real estate industry has experienced immense change. This is mostly, if not fully, due to the rapid introduction of PropTech solutions. While these new tools are designed to deliver increased efficiency and value to their users, they can sometimes cause the opposite effect. New technology like this often …

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How Mobile Technology Can Support Your Building’s Amenities Program

Reading Time: 3 minutes A recent study from Colliers International recommends that commercial office owners should, as a baseline, allocate approximately 10% of their rentable square footage to amenities. For those who are trying to attract highly south-after tenants, they should reserve 12% or more. Thus, as landlords are always trying to attract and retain the best tenants, they …

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