REX for Life Sciences Assets:
Elevating the Lab Experience
Trusted by HqO
Life sciences real estate is mission-critical.
These aren’t just workspaces—they’re environments where innovation happens, therapies are discovered, and companies are built. But with tenant demands growing more sophisticated, landlords need more than premium infrastructure—they need a premium experience strategy.
Enter REX—Real Estate Experience.
REX is a modern operating system for commercial real estate. For life sciences owners and operators, it provides a framework for delivering high-touch, highly coordinated services across lab, office, and amenity spaces—ensuring your portfolio operates like the next generation of science-ready environments.
Why Life Sciences Assets Need REX
The needs of life sciences tenants are complex:
- They blend lab and office with distinct environmental and operational needs
- They require flexibility for growth and R&D evolution
- They expect seamless service across vendors, systems, and teams
- They demand safety, cleanliness, uptime—and community
- They often occupy space around the clock, including weekends and holidays, to support time-sensitive scientific work. This makes high-quality, convenient, home-like amenities essential to keep teams supported during non-standard hours
- They require a careful balance between collaboration and privacy. Many life science campuses highlight the dual need to foster community while respecting the confidentiality and competitive nature of the work
Most real estate operations aren’t built for this. Amenities are disconnected. Service is reactive. Communication is sporadic.
REX brings it all together in a platform model that supports innovation.
What REX Enables for Life Sciences Portfolios
What It Looks Like in Practice
With REX, life sciences owners and operators:
- Run lab and office zones with shared standards and system logic
- Coordinate experience managers, property teams, and engineers around tenant outcomes
- Integrate access control, visitor systems, and digital services
- Deliver flexible, scalable, and brand-aligned service across their campus or portfolio
REX brings lab-grade discipline to the full tenant experience.
Get Started:
REX Tools for Life Sciences Portfolios
Tailored resources for science-led environments:
- Stakeholder Role Matrix – Coordinate across ops, lab support, and tenant leads
- Service Operations Checklist – Define standards for cleanliness, access, and responsiveness
- Tenant Success Tracker – Monitor engagement and retention risk
- Experience Activation Plan – Blend culture, collaboration, and brand
Start with a REX Assessment to benchmark your portfolio’s experience performance and surface opportunities to elevate your tenant lifecycle.
Labs are precision environments. REX brings the same precision to the experience that surrounds them. That’s how you lead in life sciences real estate.
Want to know how your portfolio stacks up today?
Get a Free REX Assessment and measure your Experience Gap Score to see where your current strategy excels—and where you’re at risk of falling behind.
More like this
What is REX?
Legacy vs Experiential
