In commercial real estate, resource bookings and events are more than just activities — they’re an operational signal. With HqO’s Operations Suite, property teams can connect people, places, and workflows to power seamless service and responsive operations that scale across the portfolio.
Purpose-built for experiential landlords, HqO’s CRM for CRE unifies data, service, and experience into a single platform — giving property teams the intelligence and tools they need to connect engagement directly to asset performance.
Resource bookings and events aren’t vanity metrics. Tied to tenant goals and operational performance, they reveal patterns that predict satisfaction, renewals, and expansions. The Operations Suite brings these insights to life, transforming the way teams manage resources, coordinate service, and deliver the consistent, high-quality experiences tenants expect.
Through advanced resource booking, visitor management, and centralized operations, HqO enables real-time collaboration between teams, tenants, and vendors — ensuring that every interaction runs smoothly and every space performs at its best.
Here’s how the Operations Suite drives outcomes across your portfolio:
- Credits: Reinforce efficient behaviors and service quality through participation-based credits and tracked engagement metrics.
- Segmentation: Manage resources and workflows by building, tenant type, or activity level to deliver more targeted, efficient operations.
- Attendance-to-Health Correlation: Measure how usage of rooms, amenities, and event spaces aligns with overall building health, tenant satisfaction, and renewal likelihood.
Key enhancements include a streamlined Service Request UX, two-way communication for faster resolution, advanced booking controls for combined rooms and resources, and integrated visitor management for effortless guest check-ins. With centralized admin navigation, property teams gain faster access to tools and insights that keep everything running on time and on brand.
HqO’s Operations Suite transforms reactive management into proactive service delivery — connecting every detail behind the scenes to what tenants feel every day.
Explore the Operations Suite → See how HqO powers seamless, scalable service.
Get in touch with our team today to schedule a demo of the full REX Platform.
Subscribe to HqO
Receive the latest updates straight to your inbox!
