As flex space trends soar, office owners and operators seek additional opportunities to provide value to tenants and more effectively monetize space. Certain workplace amenities — which are shared spaces within a building that offer convenience or enjoyment — have become increasingly popular for this reason. The need for bookable conference rooms, event space, and …
Keeping Workplace Amenities and Tenant Needs Aligned Read More »
According to Ernst & Young, deploying new commercial real estate data and analytics tools is the #1 technology priority for commercial office owners in a post-COVID world. There are many reasons to invest in such tools, but since most tenants and their employees have been working from someplace other than their office this past year, …
It’s hard to believe that we launched HqO almost three years ago. Within that short period of time, we’ve seen the logistics around where, when, and how people work change drastically — especially now due to the effects of the COVID-19 pandemic. With the rise of flexible, hybrid work models, commercial real estate (CRE) leaders …
During the height of the cold war, Stanislav Petrov was a lieutenant colonel in the Soviet Union’s Air Defense Forces, and his job was to monitor the Soviet satellite system responsible for detecting nuclear missile launches from the United States. On September 26th, 1983 — just a few weeks after the Soviet Union had shot …
Amidst the COVID-19 global pandemic, commercial real estate owners are facing unprecedented and immediate challenges, and chief among these challenges is facilitating a safe “return to work.” Tenant companies across the globe are reevaluating physical closeness in the workplace, and, after many firms made a surprisingly successful transition to remote work at the beginning of …
Using HqO’s Capacity Management Technology to Facilitate the Return to Work Read More »
One of the surefire ways to spark a heated debate at the HqO office (or, more accurately these days, on a Google hangout) is to mention the word “community.” The word causes quite a stir amongst HqO employees because our clients, for as long as we’ve been in business, have been telling us that they …
Recreating Office Community Post-COVID-19 with HqO’s Community Forum Product Read More »
In early 2019, coming off of JLL Spark’s investment in HqO, I spent most of my weeks traveling the country and getting to know a number of impressive JLL executives. This was a large undertaking — JLL has 75 offices in the United States, and after months of what now feels like a blur of …
Creating Personalized Office Experiences with HqO’s Audiences Product Read More »
Hello, Built World. Meet HqOS. HqO is excited to announce the launch of HqOS, the end-to-end operating system for commercial office buildings. Before we dive into the details of what HqOS is, it’s important to understand why we’re doing it. Why HqOS? At HqO, we believe in the power of real connection: people to people, …
Introducing HqOS, the End-to-End Operating System for Commercial Office Buildings Read More »
It’s clear that novel coronavirus (COVID-19) will have ramifications for the commercial real estate industry, which will be critical for CRE to address. HqO is here to help. One result of this pandemic and the resulting rapid shift to remote work is the sudden and clear reminder that real-world connections and human interactions help us …
How HqO Is Helping Landlords and CRE During COVID-19 Read More »
The adoption rate of Tenant Experience (TeX) software is accelerating across many of the world’s largest portfolios. Although still in its early days, the need to understand the tenant users of commercial buildings is undeniable, and providing premium experiences facilitated by mobile technology is a broad consumer mandate. A growing number of apps are being …
HqO’s Approach to Building a TeX Platform for the Enterprise Read More »
Our app redesign provides tenants with visual enhancements and tools designed to help discover the building programming that matters most. Homepage content is now grouped by category, and you can now scroll through distinctly labeled sections of the homepage. These sections are aligned to important programming within the building or campus. On the newly redesigned …
We redesigned HqO — Welcome to the future of Tenant Experience Software Read More »
HqO event management features allow for property teams to create and manage events in one centralized location. With the management tools built into HqO’s tenant experience platform, HqO clients can now capture both free and paid event registrations, manage the guest list, record event check-ins, and measure total attendance.
Tenant experience data just got more actionable. Get real-time feedback from tenant employees. Get quantitative metrics that help you optimize individual building amenities, building programming, and on-site service providers and retailers. Get the qualitative data you need to take action, solve problems, and strengthen relationships with individual tenant employees and their organizations. With HqO’s feedback …
With an updated mobile app experience in HqO, comes a modernized and user-friendly version of the HqO web application for admins!