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Tenant Experience Technology: 5 Benefits for any Portfolio | HqO

5 Benefits of Tenant Experience Technology for Any Office Portfolio

Real Estate Experience Trends

Reading Time: 4 minutesWith a COVID-19 vaccine making its way across the world, there is a tremendous need for commercial real estate (CRE) owners and operators to show tenants what is currently being done at their offices, and what will change. As we highlighted in this year’s state of the industry report, the adoption of tenant experience technology …

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Building Analytics Software: Leveraging HqO's Solutions | HqO

How CRE Leaders Can Leverage HqO’s Building Analytics Software

Real Estate Experience Trends

Reading Time: 3 minutesThere are many hypotheses on the changes — both long- and short-term — coming to the commercial real estate (CRE) industry in a post-COVID world. What will not change are the fundamentals of the industry: occupancy rates and tenant retention will still be essential to the financial performance of an office asset or portfolio. The …

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Frank Talks CRE: The Constant of Change is Not a New Concept | HqO

Frank Talks CRE: The Constant of Change

Real Estate Experience Trends

Reading Time: 3 minutesPanta rhei. So observed Heraclitus of Ephesus approximately 2,500 years ago. Literally translated from ancient Greek as “everything flows” or “all things are in flux,” the philosophical concept of panta rhei is perhaps more resonant to us in the familiar vernacular, “there is nothing so constant as change.”  The commercial real estate industry has been …

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Tenant Experience Technology: The Ins and Outs of Budgeting | HqO

The Ins and Outs of Budgeting for Tenant Experience Technology

Real Estate Experience Trends

Reading Time: 5 minutesTenant experience technology has become the force bringing commercial real estate (CRE) leaders and property teams closer to their building occupants than ever before. The rise of tenant experience can not only be leveraged to create new and exciting engagement opportunities for tenants, but also to collect meaningful data on what building occupants really want, …

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Why Customer Success Produces Tenant Experience Success | HqO

Why Customer Success Produces Tenant Experience Success

Real Estate Experience Trends

Reading Time: 4 minutesThis blog is co-authored by HqO’s Courtney Eastes and John Bosch of the Customer Success team It all starts with a simple question: What is our purpose as a business?  HqO produces software, but is that our purpose, or just something we do? Ultimately, we want to catalyze the shift from a property-focused industry to …

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Why Is Tenant Engagement So Important for CRE? | HqO

Why Is Tenant Engagement So Important?

Real Estate Experience Trends

Reading Time: 4 minutesHow you think about your tenant engagement approach can determine your successes or failures as a business.  In today’s commercial real estate (CRE) landscape, this rings true more than ever. Due to the sudden boom of technological innovation for the office and business shifts towards more flexible workplace models, the industry has reached a point …

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Tenant Engagement: 6 Ways to Become a Tenant-Centric Company | HqO

6 Ways to Increase Your Tenant Engagement and Become a More Tenant-Centric Company

Real Estate Experience Trends

Reading Time: 4 minutesThe commercial real estate (CRE) industry has seen significant change over the last 5 to 10 years. This change can be tied to the evolving tenant demands that have come from an economy moving at the speed of the Internet. Flexible workplaces and coworking businesses have dominated the headlines, and shown that tenants and employees …

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What Makes a Good Tenant Experience: Part 2 | HqO

What Makes a Good Tenant Experience: Re-Defining the Tenant Persona

Real Estate Experience Trends

Reading Time: 5 minutesAs we reflected in our 2021 state of tenant experience report, an incredible amount has changed this past year — including the modern-day tenant experience. As you read on, we’ll walk you through what you need to know about what qualities make a good tenant experience in 2021, including what makes a good tenant and …

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What Makes a Good Tenant Experience: Part 1 | HqO

What Makes a Good Tenant Experience: The Rules of Good Engagement

Real Estate Experience Trends

Reading Time: 3 minutesWhen thinking about a typical commercial real estate tenant, many overlook the small details of their day. From their morning commute, to their favorite coffee, to even post-work activities such as doctor’s appointments or fitness classes, tenant activities are more ingrained in your building community than you may think. Even actions outside of your building …

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