Reading Time: 2 minutesTenant expectations changed. CRE systems didn’t. In today’s commercial real estate (CRE) landscape, relationships—not square footage—drive value. Yet most property teams are still managing their most important asset, their tenants, through fragmented spreadsheets, siloed inboxes, and disconnected tools. Contacts live in personal phones. Leasing pipelines are scattered across systems. And tenant health—satisfaction, engagement, renewal risk—remains …
Reading Time: 2 minutesOn October 16, 2025, a select group of leaders will gather for STRATA, a summit co-hosted by HqO and the MIT Center for Real Estate Cities were not built for EVs, autonomous delivery, or real-time data, but that’s where we’re heading. As aging infrastructure collides with next-gen demands, the call to develop smart urban infrastructure …
Kevin Mull at STRATA: Retrofitting Cities for a Smarter Urban Future Read More »
Reading Time: 2 minutesUnlocking Value in Commercial Real Estate If you want to understand the true performance of a building, don’t just look at occupancy rates or amenity space—look behind the scenes. The loading dock is where the unglamorous but essential work of property operations happens: deliveries coming in, drivers waiting to be checked, insurance paperwork piling up, …
Reading Time: 2 minutesOn October 16, 2025, a select group of leaders will gather for STRATA, a summit co-hosted by HqO and the MIT Center for Real Estate Cities are designed to evolve slowly—layer by layer, decade by decade. But today, the pace of change is anything but slow. AI is reshaping the workforce. Autonomous vehicles are redefining …
Jennifer Strong at STRATA: Navigating Urban Change in the Age of Acceleration Read More »
Reading Time: 2 minutesOn October 16, 2025, a select group of leaders will gather for STRATA, a summit co-hosted by HqO and the MIT Center for Real Estate As the built world enters a period of seismic change, the question of how to finance that transformation has become more urgent—and more complex. From entire cities being built from …
Robert Lair at STRATA: Investing in the Future of Urban Innovation Read More »
Reading Time: 3 minutesWhy Commercial Real Estate Needs a CRM Moment Commercial real estate (CRE) has always measured success in leases signed and square footage filled. But those numbers only scratch the surface. They don’t tell you whether tenants are happy, engaged, or likely to renew. That’s why CRE is entering its CRM era. Just as Salesforce transformed …
Reading Time: 2 minutesOn October 16, 2025, a select group of leaders will gather for STRATA, a summit co-hosted by HqO and the MIT Center for Real Estate What Comes After the Built World We Inherited?This October, Dominic Endicott will join leaders at the STRATA Real Estate Summit at MIT for the panel “City Retrofits: Legacy Infrastructure, Future …
Reading Time: 2 minutesOn October 16, 2025, a select group of leaders will gather for STRATA, a summit co-hosted by HqO and the MIT Center for Real Estate As hybrid work models take hold and commercial occupancy rates decline, cities worldwide are confronting a stark new reality: aging real estate is at risk of becoming irrelevant. According to …
Andy Doyle at STRATA: Retrofitting Legacy Infrastructure for the Future Read More »
Reading Time: 2 minutesOn October 16, 2025, a select group of leaders will gather for STRATA, a summit co-hosted by HqO and the MIT Center for Real Estate At the heart of every city lies a simple question: what kind of future are we building — and for whom? At this year’s STRATA Summit, Joseph Pine, co-author of …
Joe Pine at STRATA: Designing the Built World for Human Transformation Read More »
Reading Time: 2 minutesOn October 16, 2025, a select group of leaders will gather for STRATA, a summit co-hosted by HqO and the MIT Center for Real Estate The systems that shape our cities—real estate, capital, infrastructure—are being stretched beyond their original limits. In response, a new wave of thinkers is designing what comes next. Neil Mandt is …
Neil Mandt at STRATA: Reimagining Ownership in the Built World Read More »
Reading Time: 2 minutesThe commercial real estate (CRE) industry has always reflected the broader economy. Today, that reflection is sharper than ever, with artificial intelligence not only disrupting workflows but reshaping the very foundations of real estate. For CRE leaders, the question isn’t if AI is changing the industry but how fast and what opportunities it unlocks. A …
Reading Time: 3 minutesAs September rolls in, commercial real estate (CRE) properties face a prime opportunity: re-energizing tenant communities after the summer slowdown. Fall is more than just a seasonal shift—it’s a chance to create meaningful moments that bring people together and showcase the unique character of your property. Whether it’s a rooftop social, a networking breakfast, or …
The Fall Event Season Starts Now: How to Elevate Your Tenant Programming Read More »
Reading Time: 2 minutesFor decades, we’ve worshiped at the altar of the 9-to-5. But let’s be honest: it was never about productivity. Henry Ford needed synchronized shifts, not creative brilliance. Today, knowledge work operates on a completely different wavelength, distributed across time zones, fueled by AI, and sparked in unpredictable bursts. This shift is the foundation of the …
Rethinking CRE: From Square Feet to the Quantum Workplace Read More »
Reading Time: 3 minutesIn 2021 and 2022, the workplace underwent a series of transformational changes. In 2023, as new trends and changes start to emerge, industry leaders will need to stay on top of the latest developments in employee sentiment and workplace experience. By keeping up with the latest trend, you can understand where the future of work …
The Future of Work: Workplace Experience Insights for 2023 Read More »
Reading Time: 3 minutesToday, as the world grapples with economic uncertainty, a large number of high-performing companies are investing in technology to improve the workplace experience. A new JLL report, for example, finds that 94% of property teams will be looking to invest in workplace technology in 2023. Deloitte’s 2023 CRE Outlook survey supports this prediction, and even …
Stronger Connections for Better Productivity: Top Employee Pain Points for 2023 Read More »