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Spring 2025 Customer Advisory Board

May 13th, 2025 | The Hay-Adams Hotels
800 16th St NW, Washington, DC 20006

In May 2025, HqO welcomed senior executives from the most innovative firms in the commercial real estate industry to Washington, D.C., for the Spring 2025 Customer Advisory Board.

The group closely examined AI readiness, operational transformation, and unlocking NOI through experience, all set against the backdrop of macroeconomic change, tenant behavior shifts, and digital disruption. Throughout the day, participants shared their experiences and the strategies they’ve tested as they’ve navigated the ever-evolving workplace landscape.

Key Takeaways From CAB

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Real Estate Property Assessment

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Event details

Monday, May 12th
Time: 6:00 PM - 9:00 PM - Pre-event dinner at Osteria Mozza
Location: 3276 M St NW, Washington, DC

Tuesday, May 13th
Time: 8:00 AM - 3:30 PM - Customer Advisor Board Meeting
Location: The Hay-Adams Hotel, 800 16th St NW, Washington, DC

Time: 3:30 PM - 5:00 PM - Cocktail Reception
Location: Top of the Hay, 800 16th St NW, Washington, DC

Time: 6:00 PM - 8:30 PM - Dinner at Le Diplomate
Location: 1601 14th St NW, Washington, DC

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Real Estate Property Assessment

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Schedule

Tuesday, May 13th:

8:15 AM - 9:00 AM

Arrival & Breakfast

9:00 AM - 10:00 AM

Vision Keynote: Entering the Quantum Era

Speaker: Chase Garbarino (CEO, HqO)

10:00 AM - 11:00 AM

Breakout Labs: Building with Builders

Outcome-based breakout sessions led by HqO product and strategy leads.

11:00 AM - 12:00 PM

Platform & Product: A First Look at What’s Next

See what HqO is building.

12:15 PM - 1:15 PM

Lunch

1:15 PM - 2:00 PM

State of the Market Discussion

Speaker: Brian Maier, Vice Chairman – Capital Markets, Wells Fargo
A high-level perspective on the macro trends reshaping CRE in 2025 — from capital markets and investor behavior to technology’s role in future-proofing portfolios.

2:00 PM - 3:00 PM

Fireside Chat: Winning in a Changing Market

Speakers: Travis Kalanick & Chase Garbarino
An unfiltered conversation on leading through change, customer obsession, and the evolution of real estate and technology.

3:00 PM - 3:30 PM

Closing Remarks

3:30 PM - 5:00 PM

Happy Hour & Demos

6:00 PM - 8:30 PM

Dinner Reservation at Le Diplomate

Get in touch to take the HqO Property Assessment now

Real Estate Property Assessment

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Next Steps: Sync an Email Add-On

To get the most out of your form, we suggest that you sync this form with an email add-on. To learn more about your email add-on options, visit the following page (https://www.gravityforms.com/the-8-best-email-plugins-for-wordpress-in-2020/). Important: Delete this tip before you publish the form.
By submitting, you confirm that you agree to the processing of your personal data by HqO as described in the Privacy Policy.

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