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Engineering a Great Workplace Experience

Reading Time: 6 minutesAs a software engineer, my job is to work on the small details. When I saw an opportunity…

Apr 15, 2022

Workplace Experience: the Secret Behind High Performing Teams

Reading Time: 4 minutesIt goes without saying that the workplaces we are experiencing today are very different from the workplaces of…

Mar 18, 2022

Hospitality Experiences in CRE: Is Technology the Key? | HqO

Is Technology the Key Behind Hospitality Experiences in the Workplace?

Reading Time: 4 minutesThe commercial real estate world is collectively progressing, thanks in part to the continued integration of technology at…

Feb 18, 2022

An Engineer’s Perspective on Workplace Experience

Reading Time: 6 minutesWhen you step outside of your front door, you’re probably experiencing a very different world today than you…

Jan 21, 2022

ESG and Your Building

Reading Time: 5 minutesIn the past few years, we’ve seen many changes to the workplace including a drastic shift in the…

Dec 17, 2021

The Deconstruction of Property Management

Reading Time: 4 minutesThe office has changed a lot since March 2020, when the World Health Organization (WHO) declared the COVID-19…

Oct 29, 2021

Canada's Return to Office and the Role of Technology | HqO

The Role of Technology in Canada’s Return to Office

Reading Time: 4 minutesThere’s a burning question among Canadians and the larger global workforce: When will we go back to the…

Sep 10, 2021

Getting Tenant Data That Matters

Reading Time: 4 minutesIn “The New Tenant Journey,” we explored the importance of understanding the attitudes and opinions of tenant-employees. While…

Aug 13, 2021

The New Tenant Journey

Reading Time: 4 minutesThe dynamics of the employer-employee relationship have profoundly changed in what we all hope are the waning days…

Jul 20, 2021

The Office as a Destination

Reading Time: 3 minutesThe office is the highest and best form of engagement with and between tenant employees. It is the…

Jun 25, 2021

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Observations

Why Service Levels Determine Whether Employees Come Back to the Office

Reading Time: 3 minutesThe office attendance debate is really a service quality debate. Here’s why high service levels aren’t a cost — they’re the business case for the building itself.

Mar 10, 2026

Observations

Two Types of Landlords: One Is Building Tomorrow

Reading Time: 2 minutesCommercial real estate is splitting into two models: transactional landlords managing decline and experiential organizations building platforms. Which one are you?

Jan 28, 2026

Observations

The Class B Renaissance: Why Smart Technology Is the Great Equalizer in the Amenity Wars

Reading Time: 3 minutesThe commercial real estate amenity wars didn’t start with the pandemic; they’ve been escalating since the 1980s. In the office building market, what qualifies as Class A today becomes Class B tomorrow as tenant expectations continuously evolve.

Nov 4, 2025