experience design

Modern Comms: From Blasts to Journeys

Reading Time: 2 minutesIn commercial real estate, tenant communication is more than just an announcement — it’s a relationship. With HqO’s CRM for CRE, property teams can move beyond one-off email blasts to deliver personalized, lifecycle-driven messaging that builds trust, drives action, and strengthens the tenant journey. From onboarding and activation to expansion and renewal, HqO transforms every …

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Resource Bookings & Events That Drive Outcomes

Reading Time: 2 minutesIn commercial real estate, resource bookings and events are more than just activities — they’re an operational signal. With HqO’s Operations Suite, property teams can connect people, places, and workflows to power seamless service and responsive operations that scale across the portfolio. Purpose-built for experiential landlords, HqO’s CRM for CRE unifies data, service, and experience …

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Introducing HqO’s Tenant Web App: Your Digital Front Door for CRE

Reading Time: 2 minutesThe way people interact with buildings is changing — and so is HqO. This fall, we’re excited to unveil the Tenant Web App, part of our new CRM for CRE platform. Designed to make every building experience more personal, measurable, and connected, it’s the next evolution in how landlords and property teams engage with their …

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Why CRE Needs a CRM

Reading Time: 2 minutesTenant expectations changed. CRE systems didn’t. In today’s commercial real estate (CRE) landscape, relationships—not square footage—drive value. Yet most property teams are still managing their most important asset, their tenants, through fragmented spreadsheets, siloed inboxes, and disconnected tools. Contacts live in personal phones. Leasing pipelines are scattered across systems. And tenant health—satisfaction, engagement, renewal risk—remains …

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lgs-recap-knutson

Let’s Go Show Recap: Creating Workplaces That Work

Reading Time: 3 minutes  The nature of work has changed dramatically in recent months. Though every organization is taking a unique approach to the new hybrid landscape, there are still many conflicting opinions around remote work. Some employees say they are more productive, while others note working much longer hours.  Whatever the case may be, there is no …

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Frank Supovitz

Frank Talks CRE: Fighting Through the Pain Points

Reading Time: 3 minutesNo two ways about it, the competitive environment has changed.  An imposing new contender has swiftly entered the arena with swagger and clout that was unimaginable just a few short months ago.  The challenger – remote working – is hardly new to the game. But when the pandemic began, the robust meeting solution technologies that …

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