Reading Time: 2 minutesUnlocking Value in Commercial Real Estate If you want to understand the true performance of a building, don’t just look at occupancy rates or amenity space—look behind the scenes. The loading dock is where the unglamorous but essential work of property operations happens: deliveries coming in, drivers waiting to be checked, insurance paperwork piling up, …
Reading Time: 3 minutesWhy Commercial Real Estate Needs a CRM Moment Commercial real estate (CRE) has always measured success in leases signed and square footage filled. But those numbers only scratch the surface. They don’t tell you whether tenants are happy, engaged, or likely to renew. That’s why CRE is entering its CRM era. Just as Salesforce transformed …
Reading Time: 3 minutesAs September rolls in, commercial real estate (CRE) properties face a prime opportunity: re-energizing tenant communities after the summer slowdown. Fall is more than just a seasonal shift—it’s a chance to create meaningful moments that bring people together and showcase the unique character of your property. Whether it’s a rooftop social, a networking breakfast, or …
The Fall Event Season Starts Now: How to Elevate Your Tenant Programming Read More »
Reading Time: 4 minutesIn today’s fast-paced world, email is more than just a communication tool; it’s an opportunity. An opportunity to create lasting connections, foster engagement, and extend the hospitality of your building beyond the physical space. The right email strategies can transform a simple message into a meaningful interaction. Let’s explore the three essential emails every property …
The 3 Emails Every Property Team Should Be Sending (and Why They Matter More Than Ever) Read More »
Reading Time: 3 minutesSoon after the start of the pandemic, some analysts predicted that the sudden growth of remote work would eventually eliminate the need for in-person positions. But now, just a few years after March 2020, new data shows that remote work is actually becoming less and less common. According to the Washington Post, for example, only …
Reading Time: 6 minutesSarah Wright Customer Success Manager, HqO As Customer Success Manager, Sarah provides continual support to HqO customers to ensure they have the tools and tactical strategy needed to achieve their workplace experience goals. Prior to joining HqO, Sarah worked in customer and client-facing roles within the financial technology industry. She’s been with the company for …
Reading Time: 2 minutesIt might be hard for us to imagine now, but it’s important to remember that the daily commute was once a non-negotiable fact of life. In fact, most employees once made serious life choices—choices about where to live, for example—based on the length and quality of their workplace commutes. That’s because, in the past, the …
Unpacking the Rise of Workplace Experience Technology Read More »
Reading Time: 3 minutesTime and time again, our clients tell us that the HqO Workplace Experience Platform™ consistently achieves higher engagement rates than others. In addition to our easy-to-use app and diverse programming options, we have a tried and tested implementation, onboarding, and launch process so you can bring more tenant users onboard in less time — and …
Partnering with HqO: Achieving Better Workplace Experiences Read More »
Reading Time: 6 minutesThe Workplace. Who knew that the workplace—the location that used to bring us all together— would become the subject of so many divisive debates, specifically about how and where employees choose to work? Today, as the return-to-work conversations remain top-of-mind, it’s interesting to reminisce on the days where the workplace was considered to be the …
Observations: Finding a Workplace Experience Strategy to Fit Your Employees’ Needs Read More »
Reading Time: 4 minutes2022 has been a big year for HqO. After scaling globally into new markets, we worked with research firms to uncover important industry insights, and in June, we further expanded our reach by acquiring Leesman, the global leader in employee experience research. But the momentum didn’t stop there: later in the summer, we kept it …
Reading Time: 6 minutesNick Whalen Director of Engineering at HqO As Director of Engineering, Nick leads HqO’s Platform Integration teams and the Delivery Management organization. Before joining the company, he was an Engineering Manager at Bitsight, a Boston-based startup. Along with his work experience, Nick has a Masters of Science in Computer Science from Northeastern University, and a …
Reading Time: 4 minutesHqO is transforming how people connect with each other and the places they work. The HqO Workplace Experience Platform makes it easy for companies and commercial property teams to engage with their end users to activate properties and improve tenant satisfaction. It also allows them to harness continuous data and analytics, helping them make better …
Reading Time: 3 minutesCompanies need access to reliable data on employee demands and preferences as they negotiate the shift to long-term hybrid work. To meet this need, HqO has partnered with Leesman, whose insights on worker sentiment have long been regarded as the industry standard. Below, find a few key insights from two of Leesman’s recent reports. Hybrid …
Engineering Hybrid Work Success: Exploring New Data From Leesman, an HqO Company Read More »
Reading Time: 3 minutesToday, hybrid workplaces — that is: workplaces that blend remote and in-office work — are everywhere. HqO’s State of Workplace Experience report, for example, finds that nearly all (86%) of today’s top employers use a flexible or hybrid working model. But the ubiquity of hybrid work doesn’t mean that it’s working. In fact, as the …
Using Technology and the Office to Engage Hybrid Workers Read More »
Reading Time: 4 minutesNuveen is one of the largest investment managers in the world, with over 85 years of real estate experience and a portfolio spanning across the globe. To get a better sense of the strategies they implement to attract and engage tenants, we sat down with Alexa Verma, Community Manager at Four Oaks Place, a Nuveen …