hqo platform

Tenant Experience Technology: The Ins and Outs of Budgeting | HqO

The Ins and Outs of Budgeting for Tenant Experience Technology

Real Estate Experience Trends / By

Reading Time: 5 minutes Tenant experience technology has become the force bringing commercial real estate (CRE) leaders and property teams closer to their building occupants than ever before. The rise of tenant experience can not only be leveraged to create new and exciting engagement opportunities for tenants, but also to collect meaningful data on what building occupants really want, …

The Ins and Outs of Budgeting for Tenant Experience Technology Read More »

Why Customer Success Produces Tenant Experience Success | HqO

Why Customer Success Produces Tenant Experience Success

Real Estate Experience Trends / By

Reading Time: 4 minutes This blog is co-authored by HqO’s Courtney Eastes and John Bosch of the Customer Success team It all starts with a simple question: What is our purpose as a business?  HqO produces software, but is that our purpose, or just something we do? Ultimately, we want to catalyze the shift from a property-focused industry to …

Why Customer Success Produces Tenant Experience Success Read More »

Why Is Tenant Engagement So Important for CRE? | HqO

Why Is Tenant Engagement So Important?

Real Estate Experience Trends / By

Reading Time: 4 minutes How you think about your tenant engagement approach can determine your successes or failures as a business.  In today’s commercial real estate (CRE) landscape, this rings true more than ever. Due to the sudden boom of technological innovation for the office and business shifts towards more flexible workplace models, the industry has reached a point …

Why Is Tenant Engagement So Important? Read More »

Tenant Engagement: 6 Ways to Become a Tenant-Centric Company | HqO

6 Ways to Increase Your Tenant Engagement and Become a More Tenant-Centric Company

Real Estate Experience Trends / By

Reading Time: 4 minutes The commercial real estate (CRE) industry has seen significant change over the last 5 to 10 years. This change can be tied to the evolving tenant demands that have come from an economy moving at the speed of the Internet. Flexible workplaces and coworking businesses have dominated the headlines, and shown that tenants and employees …

6 Ways to Increase Your Tenant Engagement and Become a More Tenant-Centric Company Read More »

What Makes a Good Tenant Experience: Part 2 | HqO

What Makes a Good Tenant Experience: Re-Defining the Tenant Persona

Real Estate Experience Trends / By

Reading Time: 5 minutes As we reflected in our 2021 state of tenant experience report, an incredible amount has changed this past year — including the modern-day tenant experience. As you read on, we’ll walk you through what you need to know about what qualities make a good tenant experience in 2021, including what makes a good tenant and …

What Makes a Good Tenant Experience: Re-Defining the Tenant Persona Read More »

What Makes a Good Tenant Experience: Part 1 | HqO

What Makes a Good Tenant Experience: The Rules of Good Engagement

Real Estate Experience Trends / By

Reading Time: 3 minutes When thinking about a typical commercial real estate tenant, many overlook the small details of their day. From their morning commute, to their favorite coffee, to even post-work activities such as doctor’s appointments or fitness classes, tenant activities are more ingrained in your building community than you may think. Even actions outside of your building …

What Makes a Good Tenant Experience: The Rules of Good Engagement Read More »