Reading Time: 6 minutes In last week’s blog, I dove into the first few panels from EXPERIENCE, the only commercial real estate (CRE) event dedicated completely to tenant experience. And, let me tell you, it was incredible. Not only did our guest speakers give amazing advice and serve as model examples for the future of the workplace, but the …
Reading Time: 3 minutes We’ve been talking a lot about connected retail experiences, but let’s face it: retail is a fairly broad term. It’s made to encompass all forms of selling goods and services to the public. For example, your daily coffee order is considered retail. However, so are your dry cleaning and specialty service needs. For the office, …
Retail at Work: The Experiences Driving Tenant Engagement Read More »
Reading Time: 3 minutes We live in a world of connected experiences. We can track the nearest bus or train, avoid highly trafficked roads, and shop for must-have gadgets from our smartphones. We can view customized music playlists sent to us based on our listening preferences, keep tabs on our daily steps and workouts, and plan our days through …
How Digital Retail Services Elevate the Workplace Read More »
Reading Time: 3 minutes Before the pandemic, many office workers purchased goods and services from local stores near their offices, supporting central business districts (CBDs) and keeping neighborhoods afloat. Pre-pandemic, it was more convenient to shop this way while working in-person. Recent data tells a different story. In an American time use survey, the Bureau of Labor Statistics found that …
Office Food Ordering and Retail’s Impact on the Economy Read More »
Reading Time: 4 minutes There’s a burning question among Canadians and the larger global workforce: When will we go back to the office? As a commercial real estate (CRE) professional with years of global asset management experience, I wish I had all the answers. Unfortunately, since return to office (RTO) dates for the majority of Canadian companies are tied …
The Role of Technology in Canada’s Return to Office Read More »
Reading Time: 3 minutes The COVID-19 pandemic solidified the importance of hybrid work models for most companies, with varied approaches and results across the board. While some notice their productivity increases when they work from home, it can be at the expense of their workplace culture and employees’ well-being. At the same time, business leaders such as Boston Properties …
Reading Time: 3 minutes Tenant experience software can take many shapes and forms. In today’s world, the tenant experience extends beyond the building itself, meaning the tools to support it must encompass every element in and around a property. A wide range of office functionalities can be streamlined through the right platform, like access control or room booking technology. …
Using Tenant Experience Software to Grow Community Read More »
Reading Time: 3 minutes Modern access control solutions play a crucial role in the tenant experience. The right technologies can achieve any number of property management goals, like enhanced physical security for your building; a seamless, touchless journey throughout a property or portfolio; and increased activation points that provide important occupancy data. Thus, it comes as no surprise that …
Reading Time: 4 minutes The dynamics of the employer-employee relationship have profoundly changed in what we all hope are the waning days of the COVID-19 pandemic. Until March 2020, employers commonly set the work rules that determine the parameters of when employees worked, how they worked, and where they worked. While employers will continue to define how to best …
Reading Time: 3 minutes Put simply, visitor management is any process that an organization uses to keep track of who enters and exits their property. Until now, manual visitor registration methods such as visitor badges and physical logs were the only options for office buildings. However, the increased use of technology in the commercial real estate (CRE) industry has …
Visitor Management Software and Tenant Experience Read More »
Reading Time: 3 minutes Data collection is nothing new. Every time we use an app on our phones, companies are able to learn more about our habits through our unique behaviors. Ordering something online? Amazon can determine your interest in related products based on your order history. Hankering for your weekly Thai food dinner? UberEats might just start sending …
CRE Data at Work: Supporting Leasing Needs, Investments, and Customer Satisfaction Read More »
Reading Time: 3 minutes Post-pandemic social distancing protocols kicked off the use of touchless technology across every industry. Of these, commercial real estate (CRE) arguably went through the largest transformation. And contactless solutions are here to stay: MarketsandMarkets projects that the touchless sensing market will reach $15.3 billion in 2025, a staggering increase from $6.8 billion in 2020. Modern …
Reading Time: 8 minutes Cortney Haney Assistant Property Manager (Community Manager) As an Assistant Property Manager for Cushman & Wakefield, Cortney manages all of the event planning and tenant relations at the Lincoln Centre located in Dallas, Texas. The property, which is owned by global investment firm Nuveen Real Estate, boasts of a lively building community, sustainable office practices, …
Reading Time: 3 minutes When it comes to tenant experience software, we’ve seen it all. This past year, digital transformation and tenant experience became higher priorities among commercial real estate (CRE) teams. This is a pattern we’ve witnessed first-hand from our own growing customer base. In fact, our partnerships in 8 countries have taught us quite a bit about …
Tenant Experience Software: How CRE Teams Are Getting Creative Around the World Read More »
Reading Time: 6 minutes Spurti Kanekar Head of Legal at HqO As the Head of Legal at HqO, Spurti supports all functions across the company for legal and general advice. She applies her previous expertise in technology, data privacy, and global expansions to the commercial real estate (CRE) industry, which she finds to be an enriching and invigorating experience. …