tenant experience platform

ESG and Your Building

In the past few years, we’ve seen many changes to the workplace including a drastic shift in the value drivers of commercial real estate (CRE). The things that once made a workplace enticing and meaningful — such as its location and its physical amenities — are being challenged by an equally heightened focus on appealing …

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A Better Workplace Experience through Customer Success | HqO

Customer Success and a Better Workplace Experience

Last week, we talked about the importance of technology in the workplace and its ability to enhance the tenant engagement journey — all the way from initial activation to building full-fledged customer loyalty. And, needless to say, workplace technology comes with a lot of moving parts. Property teams have an endless array of modern solutions to …

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Optimizing Engagement with Workplace Experiences | HqO

Optimizing Engagement in the Workplace

Experiences have taken the commercial real estate (CRE) industry by storm. So much so, that a strong focus on personalized workplace experiences is the key behind modern property teams’ ability to attract and retain tenants, increase NOI, and differentiate their properties. With tenant demands and hybrid work constantly evolving, providing unique experiences in the workplace …

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LGS feature

The Let’s Go Show Recap: Better Together with Office App’s Thijs van der Burgt

Thijs van der Burgt, CEO of the Netherlands-based tenant and engagement platform Office App, has a long history of technology ventures. Though his prior companies focused on health and parenting, Thijs was inspired to found Office App after a negative experience at an office building. He began to look into the market, noticed that “there …

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Inside HqO: Nora Hughes 

Nora Hughes  Lead Product Researcher at HqO  Nora is a Lead Product Researcher at HqO, reporting to the Engineering, Product, and Design (EPD) teams. Her role consists of conducting external research to help improve the HqO product as well as having internal conversations around customer concerns. She then provides strategic, evidence-based recommendations to Product leadership …

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Retail at Work and the Experiences Driving Tenant Engagement | HqO

Retail at Work: The Experiences Driving Tenant Engagement

We’ve been talking a lot about connected retail experiences, but let’s face it: retail is a fairly broad term. It’s made to encompass all forms of selling goods and services to the public. For example, your daily coffee order is considered retail. However, so are your dry cleaning and specialty service needs. For the office, …

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food ordering retail blog cover

Office Food Ordering and Retail’s Impact on the Economy

Before the pandemic, many office workers purchased goods and services from local stores near their offices, supporting central business districts (CBDs) and keeping neighborhoods afloat. Pre-pandemic, it was more convenient to shop this way while working in-person. Recent data tells a different story. In an American time use survey, the Bureau of Labor Statistics found that …

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Flex Space: Merging Architecture and Technology

The COVID-19 pandemic solidified the importance of hybrid work models for most companies, with varied approaches and results across the board. While some notice their productivity increases when they work from home, it can be at the expense of their workplace culture and employees’ well-being. At the same time, business leaders such as Boston Properties …

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