tenant experience platform

How a Building Amenity App Can Retain and Attract Office Tenants | HqO

How a Building Amenity App Can Help You Retain and Attract Office Tenants

Real Estate Experience Trends / By

Reading Time: 3 minutes Technology is impossible to avoid in the modern commercial real estate (CRE) landscape. Office tenants have spoken: According to a recent CBRE study, 62% of tenants seek connected technologies and building apps in their workplaces. An additional 51% of tenants are looking specifically for touchless technologies. Now it’s up to landlords to deliver. Technology remains …

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The Office as a Destination for Engagement | HqO

The Office as a Destination

Observations / By

Reading Time: 3 minutes The office is the highest and best form of engagement with and between tenant employees. It is the place where the labor force can have the greatest impact on creativity, innovation, and collaboration. But don’t take my word for it. Take it from one of the most dominant organizations in American business. On April 27th, …

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3 Security Considerations for Your Building Management App | HqO

3 Data and Security Considerations for Your Building Management App

Real Estate Experience Trends / By

Reading Time: 6 minutes Every office owner and property team wants to have the best building management app for their portfolio. It only makes sense. As we transition into a post-pandemic workplace, the commercial real estate (CRE) industry has been inundated with emerging technologies that support hybrid work models and make consumer-first experiences easier to achieve.  On the building …

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Tenant Experience: Selecting the Right Solution | HqO

How to Select the Right Tenant Experience Solution

Real Estate Experience Trends / By

Reading Time: 3 minutes Few industries have the potential to impact people’s well-being and productivity like commercial real estate (CRE). Now is the time to not only rethink the future of the office, but to shape it. Modern workplace trends have accelerated flexible work models and the need for property owners to create meaningful relationships with the people that …

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Keeping Workplace Amenities and Tenant Needs Aligned | HqO

Keeping Workplace Amenities and Tenant Needs Aligned

Product Updates / By

Reading Time: 2 minutes As flex space trends soar, office owners and operators seek additional opportunities to provide value to tenants and more effectively monetize space. Certain workplace amenities — which are shared spaces within a building that offer convenience or enjoyment — have become increasingly popular for this reason. The need for bookable conference rooms, event space, and …

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Inside HqO: Gillian Vesely, Customer Success Representative | HqO

Inside HqO: Gillian Vesely

Inside HqO / By

Reading Time: 5 minutes Gillian Vesely Customer Success Representative at HqO As a Customer Success team member at HqO, Gillian works with Engagement Specialists and Success Managers to ensure customers achieve their tenant experience goals. She loves addressing client challenges, whether it’s executing on a property team’s day-to-day strategies or coming up with custom technology offerings for unique use-cases. …

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Digital Workplace Solutions: 3 Considerations for the Office | HqO

3 Considerations for Digital Workplace Solutions

Real Estate Experience Trends / By

Reading Time: 3 minutes Even in the wake of the COVID-19 pandemic, the digital transformation market – which consists of IoT and other advanced technologies – has continued to grow significantly. Its impact throughout commercial real estate (CRE) is undeniable, with property teams rushing to implement digital workplace solutions to engage with tenants following hybrid office protocols. The value …

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Hybrid Hospitality, Flex, and the Modern Workplace | HqO

Hybrid Hospitality, Flex, and the Modern Workplace

Real Estate Experience Trends / By

Reading Time: 3 minutes Over the past year, hotel operators have been focusing on new ways to meet the needs of the hybrid workforce. By repurposing and upgrading parts of their facilities, they have established an additional option for those seeking more flexible places to work. Dubbed “hybrid hospitality,” these strategies have resulted in new revenue streams and business …

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How to Boost Engagement with Your Tenant Experience Solution | HqO

How to Boost Engagement with Your Tenant Experience Solution

Real Estate Experience Trends / By

Reading Time: 3 minutes If this past year has taught us anything, it’s that the commercial real estate (CRE) industry needs a digital tenant experience solution to create the most value for modern tenants.  In the United States, COVID-19 vaccination rates are on the rise. As restrictions lift across the country, tenants and their employees will soon be heading …

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The Tenant Experience Technology Buyer’s Process | HqO

Navigating the Tenant Experience Technology Buyer’s Process

Real Estate Experience Trends / By

Reading Time: 3 minutes It’s a tale as old as time: commercial real estate (CRE) leaders have spent years searching for ways to attract and retain highly sought-after tenants, increase office value, and inform their investments to create efficiencies in building costs and operations. In today’s world, accomplishing these feats begins with focusing on the workplace experience. By making the …

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HqO's Core Ideology : Insights from Our CEO | HqO

HqO’s Core Ideology

HqO News / By

Reading Time: 2 minutes “Cities are the absence of physical space between people and companies. They are proximity, density, closeness. They enable us to work and play together, and their success depends on the demand for physical connection.” — Edward Glaeser, Triumph of the City At HqO, we believe that cities are humanity’s most important social product. Since the …

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The Best Tenant Engagement Platform for Landlords | HqO

What’s the Best Tenant Engagement Platform for Landlords?

Real Estate Experience Trends / By

Reading Time: 3 minutes Cultivating your building’s tenant experience is your most important retention strategy. By making sure the small details of every employee’s day are accounted for — such as their morning commute, their favorite coffee and lunch spots, or even post-work activities — you can strengthen your building community and keep tenants drawn to the office. In the …

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A Tenant Engagement Platform for Landlords and the Community | HqO

How a Tenant Engagement Platform for Landlords Benefits the Entire Community

Real Estate Experience Trends / By

Reading Time: 4 minutes Strengthening your office community goes beyond the four walls of your building. In today’s world, the best tenant experiences encompass every aspect of an employee’s day — from addressing commuting pain points to offering a diverse range of food services. Technology has supported these modern-day needs by further blending the physical and digital workplaces to …

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Frank Talks CRE: Membership Has its Privileges, Part 1 | HqO

Frank Talks CRE: Membership Has its Privileges (Part 1)

Real Estate Experience Trends / By

Reading Time: 3 minutes Ticket-buying fans have long been at the center of the sports business ecosystem. These are the valued customers that invest their time and money to attend a game – despite the inconveniences – rather than engaging in the minimal effort required to watch the contest on television. To sports teams, the most important fans of …

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Why Tenant Engagement Drives Sustainability Engagement | HqO

Why Tenant Engagement Drives Sustainability Engagement

Real Estate Experience Trends / By

Reading Time: 3 minutes This blog is co-authored by HqO’s Julia Paolucci and Greg Milnarik Throughout the pandemic, CRE has tackled the unforeseen — showing agility, flexibility, and creativity in its problem-solving. As light emerges at the end of the COVID-19 tunnel, the real estate industry now appears energised and empowered to take on the next collective obstacle requiring …

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