tenant experience platform

The Tenant Experience Strategy of the Future Requires Adaptability | HqO

Adaptability: The Key to a Modern Tenant Experience Strategy

Real Estate Experience Trends / By

Reading Time: 3 minutes Tenant experience has been on everybody’s minds. Whether you’re an owner or property manager looking to bring office workers safely back to the building, an employee seeking out a flexible and modern office environment, or one of the many proptech companies available in the market to fulfill those needs, the focus on commercial real estate’s …

Adaptability: The Key to a Modern Tenant Experience Strategy Read More »

Using Tenant Experience Analytics to Inform CRE Decision-Making | HqO

Using Tenant Experience Analytics to Inform Commercial Real Estate Decision-Making: Digital Grid Analytics

Product Updates / By

Reading Time: 5 minutes According to Ernst & Young, deploying new commercial real estate data and analytics tools is the #1 technology priority for commercial office owners in a post-COVID world. There are many reasons to invest in such tools, but since most tenants and their employees have been working from someplace other than their office this past year, …

Using Tenant Experience Analytics to Inform Commercial Real Estate Decision-Making: Digital Grid Analytics Read More »

Buildings with the Best Tenant Experience: 7 Strategies to Know | HqO

7 Strategies Leveraged by Buildings with the Best Tenant Experience

Real Estate Experience Trends / By

Reading Time: 3 minutes To be one of the buildings with the best tenant experience, you need the right mindset and technology tool kit. For landlords and property teams, bringing new life to the office demands everything from providing “phygital” or omnichannel experiences that can reach tenants wherever they are, to streamlining building processes to create a frictionless journey …

7 Strategies Leveraged by Buildings with the Best Tenant Experience Read More »

Buildings with the Best Tenant Experience: An Inside Look | HqO

An Inside Look: Buildings with the Best Tenant Experience

Real Estate Experience Trends / By

Reading Time: 3 minutes The modern commercial real estate (CRE) market has gone through an unprecedented digital transformation. With the value equation shifting from buildings themselves to the people who occupy them, modern office technology is helping CRE leaders determine what makes buildings with the best tenant experience. Platforms such as HqO’s end-to-end operating system are helping landlords and …

An Inside Look: Buildings with the Best Tenant Experience Read More »

Tenant Experience Technology: 5 Benefits for any Portfolio | HqO

5 Benefits of Tenant Experience Technology for Any Office Portfolio

Real Estate Experience Trends / By

Reading Time: 4 minutes With a COVID-19 vaccine making its way across the world, there is a tremendous need for commercial real estate (CRE) owners and operators to show tenants what is currently being done at their offices, and what will change. As we highlighted in this year’s state of the industry report, the adoption of tenant experience technology …

5 Benefits of Tenant Experience Technology for Any Office Portfolio Read More »

Tenant Experience Technology: The Ins and Outs of Budgeting | HqO

The Ins and Outs of Budgeting for Tenant Experience Technology

Real Estate Experience Trends / By

Reading Time: 5 minutes Tenant experience technology has become the force bringing commercial real estate (CRE) leaders and property teams closer to their building occupants than ever before. The rise of tenant experience can not only be leveraged to create new and exciting engagement opportunities for tenants, but also to collect meaningful data on what building occupants really want, …

The Ins and Outs of Budgeting for Tenant Experience Technology Read More »

Why Customer Success Produces Tenant Experience Success | HqO

Why Customer Success Produces Tenant Experience Success

Real Estate Experience Trends / By

Reading Time: 4 minutes This blog is co-authored by HqO’s Courtney Eastes and John Bosch of the Customer Success team It all starts with a simple question: What is our purpose as a business?  HqO produces software, but is that our purpose, or just something we do? Ultimately, we want to catalyze the shift from a property-focused industry to …

Why Customer Success Produces Tenant Experience Success Read More »

Why Is Tenant Engagement So Important for CRE? | HqO

Why Is Tenant Engagement So Important?

Real Estate Experience Trends / By

Reading Time: 4 minutes How you think about your tenant engagement approach can determine your successes or failures as a business.  In today’s commercial real estate (CRE) landscape, this rings true more than ever. Due to the sudden boom of technological innovation for the office and business shifts towards more flexible workplace models, the industry has reached a point …

Why Is Tenant Engagement So Important? Read More »

Tenant Engagement: 6 Ways to Become a Tenant-Centric Company | HqO

6 Ways to Increase Your Tenant Engagement and Become a More Tenant-Centric Company

Real Estate Experience Trends / By

Reading Time: 4 minutes The commercial real estate (CRE) industry has seen significant change over the last 5 to 10 years. This change can be tied to the evolving tenant demands that have come from an economy moving at the speed of the Internet. Flexible workplaces and coworking businesses have dominated the headlines, and shown that tenants and employees …

6 Ways to Increase Your Tenant Engagement and Become a More Tenant-Centric Company Read More »

What Makes a Good Tenant Experience: Part 2 | HqO

What Makes a Good Tenant Experience: Re-Defining the Tenant Persona

Real Estate Experience Trends / By

Reading Time: 5 minutes As we reflected in our 2021 state of tenant experience report, an incredible amount has changed this past year — including the modern-day tenant experience. As you read on, we’ll walk you through what you need to know about what qualities make a good tenant experience in 2021, including what makes a good tenant and …

What Makes a Good Tenant Experience: Re-Defining the Tenant Persona Read More »

What Makes a Good Tenant Experience: Part 1 | HqO

What Makes a Good Tenant Experience: The Rules of Good Engagement

Real Estate Experience Trends / By

Reading Time: 3 minutes When thinking about a typical commercial real estate tenant, many overlook the small details of their day. From their morning commute, to their favorite coffee, to even post-work activities such as doctor’s appointments or fitness classes, tenant activities are more ingrained in your building community than you may think. Even actions outside of your building …

What Makes a Good Tenant Experience: The Rules of Good Engagement Read More »

Frank Talks CRE: The Tenant Experience Snowball | HqO

Frank Talks CRE: The Tenant Experience Snowball

Real Estate Experience Trends / By

Reading Time: 3 minutes The image of an accelerating, ever-enlarging snowball rolling downhill is one of the most universally understood symbols of a force; once begun, it continues to grow with a powerful, unrelenting, and unstoppable momentum of its own. A seemingly insignificant, hand-fashioned frozen sphere may start its journey unassumingly, gathering in diameter and energy as it descends …

Frank Talks CRE: The Tenant Experience Snowball Read More »

Why Digital Natives are the Key to a Modern Workplace Experience | HqO

Why Digital Natives are the Key to a Modern Workplace Experience

Real Estate Experience Trends / By

Reading Time: 5 minutes With an increased emphasis on workplace experience taking hold of commercial real estate (CRE), the need for young talent in the workforce has become paramount to the industry’s success. In 2019, the United States Bureau of Labor Statistics reported that the median age of professionals working in real estate was 48.3, and the median age …

Why Digital Natives are the Key to a Modern Workplace Experience Read More »

Strengthening Building Communities with End-to-End Solutions | HqO

Strengthening Building Communities with an End-to-End Operating System

Real Estate Experience Trends / By

Reading Time: 4 minutes If you know HqO, you know that enhancing physical office spaces with digital experiences is our bread and butter — we help people to love where they work. We have long stressed that creating a community in the workplace requires a tenant-first approach, and while the recent global health pandemic has changed a lot, it …

Strengthening Building Communities with an End-to-End Operating System Read More »