Reading Time: 3 minutes The tools and technology employees have at their disposal will shape much of what they experience in their work. Much like the consumer-grade technology many employees use in their personal lives, they want their workplace technology to be both powerful and user-friendly. Research from employee experience expert Applaud identified hyper-personalized employee experiences as a key …
Reading Time: 3 minutes If you’ve been keeping up with the commercial real estate (CRE) market, you know that 2021 was a formative period of growth, consolidation, and significant proptech funding. Industry leaders faced an array of new challenges, including how to add value to their building’s tenant engagement strategy in ways that support every person who spends time …
Why Relationships are Crucial to Your Tenant Engagement Strategy Read More »
Reading Time: 3 minutes Experiences have taken the commercial real estate (CRE) industry by storm. So much so, that a strong focus on personalized workplace experiences is the key behind modern property teams’ ability to attract and retain tenants, increase NOI, and differentiate their properties. With tenant demands and hybrid work constantly evolving, providing unique experiences in the workplace …
Reading Time: 9 minutes Pat Rippe Managing Director, Portfolio Optimization As a Managing Director for Pennybacker Capital, Pat oversees the private equity firm’s office portfolio throughout the entire development, re-development, and asset management processes. Whether it’s a renovation and reposition or a ground-up project, Pat collaborates with various teams both inside and outside the organization to create exciting and …
Reading Time: 5 minutes Bernard Lee Property Manager at Cousins Properties As a Property Manager at Cousins Properties, Bernard is in charge of the maintenance and operations of the Terminus buildings located in Atlanta, GA. Bernard uses his over 13 years of commercial real estate experience to make sure key objectives and deadlines are met and ensure the success …
Conversations with Bernard Lee of the Terminus Buildings (Atlanta, GA) Read More »
Reading Time: 3 minutes Tenant experience technology (also known as TeX or TenX) is bringing commercial real estate (CRE) leaders and property teams closer to their building occupants than ever before — but how can you prove it? The rise of TeX is creating new and exciting engagement opportunities for tenants by aggregating and anonymizing meaningful data on what …
Building Your Tenant Experience Technology Business Case Read More »
Reading Time: 3 minutes Even in the wake of the COVID-19 pandemic, the digital transformation market – which consists of IoT and other advanced technologies – has continued to grow significantly. Its impact throughout commercial real estate (CRE) is undeniable, with property teams rushing to implement digital workplace solutions to engage with tenants following hybrid office protocols. The value …
3 Considerations for Digital Workplace Solutions Read More »
Reading Time: 4 minutes We recently shared a few tenant experience program ideas that commercial real estate landlords and property teams could utilize to engage tenants remotely. In a similar vein, we’ve been taking a closer look at suburban commercial office properties, which have the opportunity to capture increased demand due to the current market’s unique set of circumstances. …
5 Programming Ideas To Reactivate and Elevate Your Suburban Office Portfolio Read More »
Reading Time: 3 minutes At HqO, we talk a lot about the importance of owning the relationship with your customers, but in the digital age, a tenant experience platform can take it a step further: establishing a relationship in the first place. While it’s important to be able to understand your building occupants and tenants through data, communication is …
How to Use a Tenant Experience Platform for Communication Read More »