Reading Time: 3 minutes

Simplify your building's work order process.

Empower authorized tenant employees or company employees to submit and track work orders right from the HqO app. You can send tenant and employee requests directly to your existing work order or property management system - avoiding unnecessary phone calls and saving time as you deliver a better workplace experience.

Leverage the Systems You Already Use

We partner with the work order solutions you already trust and use today, so your team can manage work orders and service requests in the same systems they already know. No need to worry about retraining your team or replacing existing systems. If you don't already have a system in place, you can use our built-in work order management system.

Work order partners
Woman holding up phone with HqO app

Better Workplace

Deliver a better workplace experience by consolidating different functions into a single, easy-to-use mobile app. Increase tenant or employee satisfaction with clear communication in the HqO app around target completion dates.

Automated Updates

Keep tenants and employees informed about their work orders with status updates, work order lists, and even in-app messaging with engineers for clarifying questions. You'll cut down on phone calls and improve workplace satisfaction.

Male employee looks at phone with notification about work order stats
Employee Headshot with work order submission modules

You're In Control

Working within your existing work order system, you can decide which users can create new requests. Only those users will be able to enter work orders in the HqO app, saving you time and increasing efficiency.


"The [HqO] app gives us the opportunity to provide services and convenience in a lot of different ways that create better experiences for tenants."

Natalie Teear
Senior Vice President of Innovation, Sustainability, and Social Impact

Easy to Set Up, Easy to Use

Here's how it works:


Step 1

Enable your preferred solution or integration with just a few clicks in the HqO Marketplace


Step 2

The HqO team will configure the integration in your HqO account

_Path_ (1)

Step 3

Once activated, tenants or assigned users will be able to submit work orders through their HqO app, just like they would normally in their existing systems

_Path_ (2)

Step 4

All customizations - including request types and building locations - will be automatically included in the HqO app experience so you do not have to do any additional setup work.

The award-winning The District property team

The BOMA award-winning team of The District in Burlington, MA

The Most Successful Workplaces are Powered by HqO