tenant retention

HqO aids customer success -- invest in happier employees

Why Happier Tenants and Employees Mean More Money in Your Pocket

Real Estate Experience Trends / By

Reading Time: 5 minutes What’s the goal of every business or investment? At its core, there are usually two things: to offer a product or service that a founder is passionate about through which they feel they can make a difference, and to make money. In short, you care about customer success. It’s really that simple, but executing is …

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businesswoman discussing tenant experience apps

Buying the Wrong Tenant Experience App Will Cost You; Avoid the Pain By Asking These 3 Questions

Real Estate Experience Trends / By

Reading Time: 3 minutes Comparing one tenant experience app to another can be a daunting task. The industry is relatively new, so there isn’t an abundance of third-party reviews on providers. Some providers promise the world and deliver only a small piece of it, so determining what is real and what isn’t can be murky. Finally, tenant experience applications have …

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