what makes a good tenant

How to Keep Tenants Happy Through Customer Success | HqO

Measuring How to Keep Tenants Happy Through Customer Success

We know a thing or two when it comes to tenant engagement. We also know that the only way to guarantee a successful workplace experience is to guarantee the success of our customers: the landlords and property teams who work hard every day to enhance their buildings to attract larger customers, increase loyalty and brand …

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How to Keep Tenants Happy: From Driveway to Desk | HqO

How to Keep Tenants Happy: From Driveway to Desk

A major consideration in everyone’s return to office planning is tenant commute. When facing concerns around commonly trafficked areas and the need for strengthened sanitation, this only makes sense. Whether you’re already back to the office or are in the middle of executing your return, we’ve all been forced to ask ourselves some important questions …

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What Makes a Good Tenant Experience: Part 2 | HqO

What Makes a Good Tenant Experience: Re-Defining the Tenant Persona

As we reflected in our 2021 state of tenant experience report, an incredible amount has changed this past year — including the modern-day tenant experience. As you read on, we’ll walk you through what you need to know about what qualities make a good tenant experience in 2021, including what makes a good tenant and …

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What Makes a Good Tenant Experience: Part 1 | HqO

What Makes a Good Tenant Experience: The Rules of Good Engagement

When thinking about a typical commercial real estate tenant, many overlook the small details of their day. From their morning commute, to their favorite coffee, to even post-work activities such as doctor’s appointments or fitness classes, tenant activities are more ingrained in your building community than you may think. Even actions outside of your building …

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