There’s a lot to tenant experience. 

Let’s take it on together.

From designing tenant experience programs to understanding building analytics, HqO’s dedicated Tenant Experience teams provide commercial real estate firms with the professional services required to deliver a world-class occupant experience

Tenant experience experts working with you

When you choose HqO, our work together is just beginning. Our dedicated Customer Success & Tenant Experience teams are with you every step of the way, helping you successfully deploy and manage your tenant engagement technology & programs. This is critical to ensuring that you — and your customers — get the most out of your investment. With more experience than anyone else in the industry, HqO’s Customer Success, TeX, Support, & Solution Architecture teams know exactly what it takes to make your team shine.

HqO’s professional services bridge the gap between tenants and landlords to transform your business



We wrote the book on Tenant Experience (TeX). Our proprietary education and certification solutions help everyone in your company become more tenant-centric.



No two assets are alike. That’s why we take a comprehensive approach to customizing and designing each tenant app and engagement strategy — improving your success and time to value.



We help you transform without adding more work to your plate. Your Tenant Experience Consultant is an expert that understands your business goals and helps bring them to life.



You’re in great company with HqO. Our customers are the top global landlords & by partnering with us, you’ll join them on the leading edge with the latest features and innovations in Tenant Experience.

Onboarding Team

Your champions to rapid value with the HqOS platform

  • Mobile app configuration 
  • Jumpstart training
  • Launch planning
  • Tenant activation
Onboarding Team
Customer Success Team

Customer Success Team

Your advocates and partners for program success

  • Proactive guidance
  • Strategic alignment
  • Marketplace counseling

Tenant Experience Team

Your subject matter experts & hands-on collaborators

  • Ongoing programming and content management
  • Messaging & notifications
  • Data-driven strategy
  • Platform guidance & help
Tenant Experience Team

Customer Support Team

Customer Support Team

 Your tenants’ business hours support

  • On-demand support
  • Questions
  • Technical help

Solutions Architecture Team

 Your technology experts transitioning & improving your tech stack

  • End-to-end system design
  • Tech evaluation & deployment
  • Existing tech stack analysis
  • Data capture, measurement, & maintenance
Solutions Architecture Team

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Ready to transform your tenant experience strategy with the help of our experts?

The State of Tenant Experience in 2021: Industry Outlook | HqO

Don't fall behind on the latest tenant experience trends

Download the State of Tenant Experience in 2021 guide now.