There’s a lot to tenant experience.
Let’s take it on together.
From designing tenant experience programs to understanding building analytics, HqO’s dedicated Tenant Experience teams provide commercial real estate firms with the professional services required to deliver a world-class occupant experience
When you choose HqO, our work together is just beginning. Our dedicated Customer Success & Tenant Experience teams are with you every step of the way, helping you successfully deploy and manage your tenant engagement technology & programs. This is critical to ensuring that you — and your customers — get the most out of your investment. With more experience than anyone else in the industry, HqO’s Customer Success, TeX, Support, & Solution Architecture teams know exactly what it takes to make your team shine.
HqO’s professional services bridge the gap between tenants and landlords to transform your business
We wrote the book on Tenant Experience (TeX). Our proprietary education and certification solutions help everyone in your company become more tenant-centric.
No two assets are alike. That’s why we take a comprehensive approach to customizing and designing each tenant app and engagement strategy — improving your success and time to value.
We help you transform without adding more work to your plate. Your Tenant Experience Consultant is an expert that understands your business goals and helps bring them to life.
You’re in great company with HqO. Our customers are the top global landlords & by partnering with us, you’ll join them on the leading edge with the latest features and innovations in Tenant Experience.
Your champions to rapid value with the HqOS platform
- Mobile app configuration
- Jumpstart training
- Launch planning
- Tenant activation
Customer Success Team
Your advocates and partners for program success
- Proactive guidance
- Strategic alignment
- Marketplace counseling
Tenant Experience Team
Your subject matter experts & hands-on collaborators
- Ongoing programming and content management
- Messaging & notifications
- Data-driven strategy
- Platform guidance & help
Customer Support Team
Your tenants’ business hours support
- On-demand support
- Technical help
Solutions Architecture Team
Your technology experts transitioning & improving your tech stack
- End-to-end system design
- Tech evaluation & deployment
- Existing tech stack analysis
- Data capture, measurement, & maintenance