tenant engagement

SEO-Blog-Tenant-Engagement-Blog

Why Relationships are Crucial to Your Tenant Engagement Strategy

If you’ve been keeping up with the commercial real estate (CRE) market, you know that 2021 was a formative period of growth, consolidation, and significant proptech funding.  Industry leaders faced an array of new challenges, including how to add value to their building’s tenant engagement strategy in ways that support every person who spends time …

Why Relationships are Crucial to Your Tenant Engagement Strategy Read More »

INSIDE-jenny-feature 2

Inside HqO: Jenny Clark

Jenny Clark HqO Tenant Engagement Specialist Jenny Clark joined HqO in 2020 as a Tenant Engagement Specialist to help HqO’s dedicated services team create world-class workplace experiences. Prior to HqO, Jenny held positions in marketing, and she draws upon this experience to write and create content as well as collaborate internally and externally with all …

Inside HqO: Jenny Clark Read More »

Analyzing Office Usage in a Post-COVID Workplace | HqO

Patterns, Predictability, and People: Analyzing Office Usage in a Post-COVID Workplace

Employee office usage patterns haven’t disappeared, but they have changed. What can they tell us? In a recent “Mann Report” article, Thijs van der Burgt, HqO’s Managing Director of Global Corporate Solutions, wrote about the patterns and predictability of employee office usage. “Pre-pandemic, most [companies] could bank on at least 70% of their user base …

Patterns, Predictability, and People: Analyzing Office Usage in a Post-COVID Workplace Read More »

ESG and Your Building

In the past few years, we’ve seen many changes to the workplace including a drastic shift in the value drivers of commercial real estate (CRE). The things that once made a workplace enticing and meaningful — such as its location and its physical amenities — are being challenged by an equally heightened focus on appealing …

ESG and Your Building Read More »

The Let’s Go Show Recap: Keeping Assets Competitive in 2022

The commercial real estate (CRE) space has completely transformed in recent years. Despite often being thought of as one of the slowest industries to modernize, many leading firms have taken steps to digitize their operations and properties to enhance the workplace experience.  Managing Director of Portfolio Optimization, Pat Rippe, to get his insight on their …

The Let’s Go Show Recap: Keeping Assets Competitive in 2022 Read More »

monika solak feature

The Let’s Go Show Recap: Workplace Strategies Moving CRE Forward with Monika Solak of Nexudus

Today, flexible work environments are driven by a single truth: the hybrid workplace is what modern tenants want. And to meet their demands, office buildings need to be more than a location that produces work.  From the pre-pandemic coworking boom to today’s demands for an individualized approach to workplaces, Monika Solak of Nexudus has seen …

The Let’s Go Show Recap: Workplace Strategies Moving CRE Forward with Monika Solak of Nexudus Read More »

Conversations: Joanna Morrow and Adriana Silva of LBA Realty | HqO

Conversations with Joanna Morrow and Adriana Silva of LBA Realty (Culver City, CA)

Joanna Morrow and Adriana Silva Senior Property Manager and Regional Marketing and Events Manager At LBA Realty, Joanna and Adriana support two different sides of the business. On one hand, Joanna manages the day-to-day operations of LBA’s One Culver property, a Class A office building with a diverse range of tenants. Her role includes ensuring …

Conversations with Joanna Morrow and Adriana Silva of LBA Realty (Culver City, CA) Read More »

A Better Workplace Experience through Customer Success | HqO

Customer Success and a Better Workplace Experience

Last week, we talked about the importance of technology in the workplace and its ability to enhance the tenant engagement journey — all the way from initial activation to building full-fledged customer loyalty. And, needless to say, workplace technology comes with a lot of moving parts. Property teams have an endless array of modern solutions to …

Customer Success and a Better Workplace Experience Read More »

Technology and the Tenant Engagement Journey | HqO

Technology’s Role in the Tenant Engagement Journey

The secret to enhancing tenant engagement in the workplace is making sure your property’s physical infrastructure and technology stack work together in unison. HqO’s Engagement Experts have identified three stages of the tenant engagement journey that are both customizable and critical to creating successful workplace experiences: technology activation, engagement, and loyalty. Each stage incorporates a …

Technology’s Role in the Tenant Engagement Journey Read More »

Optimizing Engagement with Workplace Experiences | HqO

Optimizing Engagement in the Workplace

Experiences have taken the commercial real estate (CRE) industry by storm. So much so, that a strong focus on personalized workplace experiences is the key behind modern property teams’ ability to attract and retain tenants, increase NOI, and differentiate their properties. With tenant demands and hybrid work constantly evolving, providing unique experiences in the workplace …

Optimizing Engagement in the Workplace Read More »

Conversations: Patrick Nurse and Nishit Shah form Cadillac Fairview | HqO

Conversations with Patrick Nurse and Nishit Shah of Cadillac Fairview (Toronto, ON)

Patrick Nurse and Nishit Shah Manager, Tenant Relations and Senior Manager, Smart Buildings At Cadillac Fairview, Patrick and Nishit have very different responsibilities. On one hand, Patrick brings over 20 years of experience with him in his role as Tenant Relations Manager at Toronto’s renowned CF Toronto Eaton Centre Complex. He serves as the liaison …

Conversations with Patrick Nurse and Nishit Shah of Cadillac Fairview (Toronto, ON) Read More »