tenant satisfaction

Workplace Planning: How to Improve Your Tenant Experience

Workplace Planning: How to Improve Your Tenant Experience

Commercial real estate (CRE) data has spoken: when considering what to do with your office space this year, you need to put your tenants at the very center of your workplace planning strategies. In a recent CBS News article, Megan Cerullo discusses the aftermath of the COVID-19 pandemic on office buildings and the tenant companies …

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Why Relationships are Crucial to Your Tenant Engagement Strategy | HqO

Why Relationships are Crucial to Your Tenant Engagement Strategy

If you’ve been keeping up with the commercial real estate (CRE) market, you know that 2021 was a formative period of growth, consolidation, and significant proptech funding.  Industry leaders faced an array of new challenges, including how to add value to their building’s tenant engagement strategy in ways that support every person who spends time …

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Technology and the Tenant Engagement Journey | HqO

Technology’s Role in the Tenant Engagement Journey

The secret to enhancing tenant engagement in the workplace is making sure your property’s physical infrastructure and technology stack work together in unison. HqO’s Engagement Experts have identified three stages of the tenant engagement journey that are both customizable and critical to creating successful workplace experiences: technology activation, engagement, and loyalty. Each stage incorporates a …

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SEO Blog Tenant Engagement Managers

The Rise of the Tenant Engagement Manager

There is a substantial need for more diverse, flexible office space in order to attract and retain tenants. Why? More and more employees expect flexibility where they work, be it through policy or the physical office building itself.  Hospitable, consumer-first workplace experiences are being used to foster short- and long-term tenant satisfaction. Because of this, …

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HqOS Marketplace back to work

What is the HqO Marketplace, and How Does it Aid My Back to Work Planning?

Going back to work will be no easy feat due to the impacts of the COVID-19 pandemic. Not only will businesses need to maintain a sense of connectivity and community with their tenants, but they will also need to apply newly-established virtual business models — born from the necessities of remote working and social distancing …

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