tenant satisfaction

HqO: Leading the Workplace Experience Charge | HqO

HqO: Leading the Workplace Experience Charge

Reading Time: 4 minutes HqO is transforming how people connect with each other and the places they work. The HqO Workplace Experience Platform makes it easy for companies and commercial property teams to engage with their end users to activate properties and improve tenant satisfaction. It also allows them to harness continuous data and analytics, helping them make better …

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Why Landlords Should Use Workplace Events to Draw Back Tenants

Why Landlords Should Use Workplace Events to Draw Back Tenants

Reading Time: 2 minutes Since the onset of COVID-19, many employees don’t want to be in the office full-time. This means that the office space that is being retained by tenants is currently underutilized. In our State of Workplace Experience in 2022 report, we found that only 48% of landlords operate office buildings with more than 75% occupancy, and …

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Making Purposeful Workplace Investments | HqO

Making Purposeful Workplace Investments

Reading Time: 4 minutes The experiences that your property or portfolio offer hold more weight than ever before, especially when they come to the workplace. Between the COVID-19 pandemic and its consequential happenings (i.e. lower building occupancy rates, changes in the way people work, and the Great Resignation putting employee demands front and center), landlords have a lot to …

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Workplace Planning: How to Improve Your Tenant Experience

Workplace Planning: How to Improve Your Tenant Experience

Reading Time: 4 minutes Commercial real estate (CRE) data has spoken: when considering what to do with your office space this year, you need to put your tenants at the very center of your workplace planning strategies. In a recent CBS News article, Megan Cerullo discusses the aftermath of the COVID-19 pandemic on office buildings and the tenant companies …

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How to Hire an Office Tenant Experience Manager

Reading Time: 3 minutes The traditional 9-to-5 routine is no more. Almost all aspects of work have evolved in the last few years, from easier employee commutes to hybrid workplace communities cultivated at office buildings. With many employees able to work from home, the employers who want to continue with “business as usual” have been losing talent at alarming …

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Why Relationships are Crucial to Your Tenant Engagement Strategy | HqO

Why Relationships are Crucial to Your Tenant Engagement Strategy

Reading Time: 3 minutes If you’ve been keeping up with the commercial real estate (CRE) market, you know that 2021 was a formative period of growth, consolidation, and significant proptech funding.  Industry leaders faced an array of new challenges, including how to add value to their building’s tenant engagement strategy in ways that support every person who spends time …

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Technology and the Tenant Engagement Journey | HqO

Technology’s Role in the Tenant Engagement Journey

Reading Time: 2 minutes The secret to enhancing tenant engagement in the workplace is making sure your property’s physical infrastructure and technology stack work together in unison. HqO’s Engagement Experts have identified three stages of the tenant engagement journey that are both customizable and critical to creating successful workplace experiences: technology activation, engagement, and loyalty. Each stage incorporates a …

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the future of the office tenant experience

The Future of the Office Tenant Experience

Reading Time: 3 minutes ​​Determining a clear vision for the future of commercial real estate (CRE) is a difficult task, but there are some things we know for certain. Our cities are fundamental to the future workplace experience. Cities were hit hard by COVID-19, and many are still feeling the effects. City growth is expected to  experience a slowdown, …

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SEO Blog Tenant Engagement Managers

The Rise of the Tenant Engagement Manager

Reading Time: 3 minutes There is a substantial need for more diverse, flexible office space in order to attract and retain tenants. Why? More and more employees expect flexibility where they work, be it through policy or the physical office building itself.  Hospitable, consumer-first workplace experiences are being used to foster short- and long-term tenant satisfaction. Because of this, …

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