customer satisfaction

5 Ways Workplace Analytics Are Transforming the Office | HqO

5 Ways Workplace Analytics Are Transforming the Office

Employee Experience / By

Companies are being more deliberate with their office strategies as they adapt to today’s hybrid workforce. Human Resources and Workplace Experience Managers are replacing hunches about what they think makes a great employee experience with workplace analytics tools that provide concrete data-driven insights.  “Employers can’t fix what they don’t understand.” That’s one of the most …

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cre data at work

CRE Data at Work: Supporting Leasing Needs, Investments, and Customer Satisfaction

Workplace Trends / By

Data collection is nothing new. Every time we use an app on our phones, companies are able to learn more about our habits through our unique behaviors. Ordering something online? Amazon can determine your interest in related products based on your order history. Hankering for your weekly Thai food dinner? UberEats might just start sending …

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