tenant experience experts

A Better Workplace Experience through Customer Success | HqO

Customer Success and a Better Workplace Experience

Last week, we talked about the importance of technology in the workplace and its ability to enhance the tenant engagement journey — all the way from initial activation to building full-fledged customer loyalty. And, needless to say, workplace technology comes with a lot of moving parts. Property teams have an endless array of modern solutions to …

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Technology and the Tenant Engagement Journey | HqO

Technology’s Role in the Tenant Engagement Journey

The secret to enhancing tenant engagement in the workplace is making sure your property’s physical infrastructure and technology stack work together in unison. HqO’s Engagement Experts have identified three stages of the tenant engagement journey that are both customizable and critical to creating successful workplace experiences: technology activation, engagement, and loyalty. Each stage incorporates a …

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