attract and retain tenants

Property Management Software and the “Experience War”

The future of the workplace is changing. As we move forward into the contemporary workplace, office environments must be positioned to provide best-in-class employee experiences. This is because the physical workplace has become an important part of an employee’s work day, even among a hybrid workforce. Business leaders are now catering to the happiness of …

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The Return to the Office App Takes on New Purpose | HqO

The Return to the Office App Takes on New Purpose for the Hybrid Workforce

To support the new hybrid work model, commercial real estate (CRE) firms and business leaders have aligned on a shared goal to improve employee experiences in and out of the office. To do so, they are adopting return to office apps (like the HqO Workplace Experience Platform) to improve experiences for everyone who spends time …

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Connecting Employees and Technology | HqO

Connecting Employees and Technology

The tools and technology employees have at their disposal will shape much of what they experience in their work. Much like the consumer-grade technology many employees use in their personal lives, they want their workplace technology to be both powerful and user-friendly. Research from employee experience expert Applaud identified hyper-personalized employee experiences as a key …

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Workplace Planning: How to Improve Your Tenant Experience

Workplace Planning: How to Improve Your Tenant Experience

Commercial real estate (CRE) data has spoken: when considering what to do with your office space this year, you need to put your tenants at the very center of your workplace planning strategies. In a recent CBS News article, Megan Cerullo discusses the aftermath of the COVID-19 pandemic on office buildings and the tenant companies …

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Technology and the Tenant Engagement Journey | HqO

Technology’s Role in the Tenant Engagement Journey

The secret to enhancing tenant engagement in the workplace is making sure your property’s physical infrastructure and technology stack work together in unison. HqO’s Engagement Experts have identified three stages of the tenant engagement journey that are both customizable and critical to creating successful workplace experiences: technology activation, engagement, and loyalty. Each stage incorporates a …

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The Office Tenant Experience of the Future

Most consumers prefer spending money on experiences over stuff. To this day, the “experience economy” reigns supreme in modern business and advertising strategies alike. In fact, Winterberry Group found a 6.3% increase in spending on experiences over material goods in 2019.  However, this widespread shift to experiences is not limited to just online stores or …

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SEO Blog Tenant Engagement Managers

The Rise of the Tenant Engagement Manager

There is a substantial need for more diverse, flexible office space in order to attract and retain tenants. Why? More and more employees expect flexibility where they work, be it through policy or the physical office building itself.  Hospitable, consumer-first workplace experiences are being used to foster short- and long-term tenant satisfaction. Because of this, …

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Flex Space: Merging Architecture and Technology

The COVID-19 pandemic solidified the importance of hybrid work models for most companies, with varied approaches and results across the board. While some notice their productivity increases when they work from home, it can be at the expense of their workplace culture and employees’ well-being. At the same time, business leaders such as Boston Properties …

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The Modern Office: Social and Technological Demands | HqO

The Social and Technological Demands Changing the Office

A recent survey by Price Waterhouse Cooper found that 87% of employees think the modern office is important for collaborating with team members and building relationships.  However, there are still many questions involving the office’s role in the overall workplace experience. For example, what exactly do tenants require from the office to support their needs? …

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tenant experience software

Using Tenant Experience Software to Grow Community

Tenant experience software can take many shapes and forms.  In today’s world, the tenant experience extends beyond the building itself, meaning the tools to support it must encompass every element in and around a property. A wide range of office functionalities can be streamlined through the right platform, like access control or room booking technology. …

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