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Technology and the Tenant Engagement Journey | HqO

Technology’s Role in the Tenant Engagement Journey

Real Estate Experience Trends

Reading Time: 2 minutesThe secret to enhancing tenant engagement in the workplace is making sure your property’s physical infrastructure and technology stack work together in unison. HqO’s Engagement Experts have identified three stages of the tenant engagement journey that are both customizable and critical to creating successful workplace experiences: technology activation, engagement, and loyalty. Each stage incorporates a …

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Optimizing Engagement with Workplace Experiences | HqO

Optimizing Engagement in the Workplace

Real Estate Experience Trends

Reading Time: 3 minutesExperiences have taken the commercial real estate (CRE) industry by storm. So much so, that a strong focus on personalized workplace experiences is the key behind modern property teams’ ability to attract and retain tenants, increase NOI, and differentiate their properties. With tenant demands and hybrid work constantly evolving, providing unique experiences in the workplace …

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Conversations: Patrick Nurse and Nishit Shah form Cadillac Fairview | HqO

Patrick Nurse and Nishit Shah of Cadillac Fairview

Conversations

Reading Time: 11 minutesPatrick Nurse and Nishit Shah Manager, Tenant Relations and Senior Manager, Smart Buildings At Cadillac Fairview, Patrick and Nishit have very different responsibilities. On one hand, Patrick brings over 20 years of experience with him in his role as Tenant Relations Manager at Toronto’s renowned CF Toronto Eaton Centre Complex. He serves as the liaison …

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Conversations: Pennybacker Capital's Pat Rippe | HqO

Pat Rippe of Pennybacker Capital

Conversations

Reading Time: 9 minutesPat Rippe Managing Director, Portfolio Optimization As a Managing Director for Pennybacker Capital, Pat oversees the private equity firm’s office portfolio throughout the entire development, re-development, and asset management processes. Whether it’s a renovation and reposition or a ground-up project, Pat collaborates with various teams both inside and outside  the organization to create exciting and …

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Canada's Return to Office and the Role of Technology | HqO

The Role of Technology in Canada’s Return to Office

Observations

Reading Time: 4 minutesThere’s a burning question among Canadians and the larger global workforce: When will we go back to the office? As a commercial real estate (CRE) professional with years of global asset management experience, I wish I had all the answers. Unfortunately, since return to office (RTO) dates for the majority of Canadian companies are tied …

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Conversations: Tenant Engagement Manager at Lincoln Property | HqO

Conversations with Alesia Sanganoo of 25 Mass Ave (Washington, D.C.)

Conversations

Reading Time: 8 minutesAlesia Sanganoo Tenant Engagement Manager As a Tenant Engagement Manager for Lincoln Property Company, Alesia supports the leasing team; cultivates and sustains positive relationships with tenants; and develops and executes innovative data-driven initiatives at 25 Massachusetts Avenue located in Washington, D.C. The property, which is owned by global investment firm Nuveen Real Estate, boasts of …

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The Modern Office: Social and Technological Demands | HqO

The Social and Technological Demands Changing the Office

Real Estate Experience Trends

Reading Time: 4 minutesA recent survey by Price Waterhouse Cooper found that 87% of employees think the modern office is important for collaborating with team members and building relationships.  However, there are still many questions involving the office’s role in the overall workplace experience. For example, what exactly do tenants require from the office to support their needs? …

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Creating Community Through Sustainability, Wellness, and Charity | HqO

Let’s Go Show Recap: Creating Community Through Sustainability, Wellness, and Charity

Let's Go Show Podcast

Reading Time: 4 minutes  Since its founding in 1936, Bulfinch has dedicated itself to protecting the environment and creating stronger communities in the areas which it operates. From day one of the HqO-Bulfinch partnership, they have stood out as a leader in the industry for this very reason.  A lot has changed since 1936. How does Bulfinch continue …

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Conversations: Property Manager at Cousins Properties | HqO

Conversations with Bernard Lee of the Terminus Buildings (Atlanta, GA)

Conversations

Reading Time: 5 minutesBernard Lee Property Manager at Cousins Properties As a Property Manager at Cousins Properties, Bernard is in charge of the maintenance and operations of the Terminus buildings located in Atlanta, GA. Bernard uses his over 13 years of commercial real estate experience to make sure key objectives and deadlines are met and ensure the success …

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Behind the Scenes of HqO's Access Lab

Behind the Scenes of HqO’s Access Lab

Real Estate Experience Trends

Reading Time: 3 minutesModern access control solutions play a crucial role in the tenant experience. The right technologies can achieve any number of property management goals, like enhanced physical security for your building; a seamless, touchless journey throughout a property or portfolio; and increased activation points that provide important occupancy data. Thus, it comes as no surprise that …

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Working Smarter With A Tenant Communication App

Working Smarter With a Tenant Communication App

Real Estate Experience Trends

Reading Time: 3 minutesToday’s office tenants have spoken.  According to a recent CBRE study, 62% of tenants seek connected technologies and building apps in their workplaces. As the commercial real estate (CRE) landscape changes greatly, the need for a mobile app that makes landlord-tenant communication possible grows.  Historically, landlords and property teams have used antiquated methods to reach …

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