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The New Tenant Journey in Commercial Real Estate | HqO

The New Tenant Journey

Reading Time: 4 minutes The dynamics of the employer-employee relationship have profoundly changed in what we all hope are the waning days of the COVID-19 pandemic. Until March 2020, employers commonly set the work rules that determine the parameters of when employees worked, how they worked, and where they worked. While employers will continue to define how to best …

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Visitor Management Software and Tenant Experience | HqO

Visitor Management Software and Tenant Experience

Reading Time: 3 minutes Put simply, visitor management is any process that an organization uses to keep track of who enters and exits their property. Until now, manual visitor registration methods such as visitor badges and physical logs were the only options for office buildings. However, the increased use of technology in the commercial real estate (CRE) industry has …

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cre data at work

CRE Data at Work: Supporting Leasing Needs, Investments, and Customer Satisfaction

Reading Time: 3 minutes Data collection is nothing new. Every time we use an app on our phones, companies are able to learn more about our habits through our unique behaviors. Ordering something online? Amazon can determine your interest in related products based on your order history. Hankering for your weekly Thai food dinner? UberEats might just start sending …

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How Touchless Technology Fuels the Workplace | HqO

Touchless Technology and the Workplace

Reading Time: 3 minutes Post-pandemic social distancing protocols kicked off the use of touchless technology across every industry. Of these, commercial real estate (CRE) arguably went through the largest transformation. And contactless solutions are here to stay: MarketsandMarkets projects that the touchless sensing market will reach $15.3 billion in 2025, a staggering increase from $6.8 billion in 2020.  Modern …

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Conversations: Assistant Property Manager at Cushman & Wakefield | HqO

Cortney Haney of the Lincoln Centre

Reading Time: 8 minutes Cortney Haney Assistant Property Manager (Community Manager) As an Assistant Property Manager for Cushman & Wakefield, Cortney manages all of the event planning and tenant relations at the Lincoln Centre located in Dallas, Texas. The property, which is owned by global investment firm Nuveen Real Estate, boasts of a lively building community, sustainable office practices, …

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leverage and protect tenant data

How to Leverage and Protect Tenant Data, The Right Way

Reading Time: 4 minutes Technology is everywhere. Our phones are alarms, work assistants, commuting advisors, health trackers, and entertainment sources. The cloud and Internet of Things (IoT) channel these experiences across all connected systems, guiding us through the day one seamless transition at a time. Perhaps this is why 59.5% of the global population are active internet users, with …

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Tenant Experience Software: Getting Creative Around the World | HqO

Tenant Experience Software: How CRE Teams Are Getting Creative Around the World

Reading Time: 3 minutes When it comes to tenant experience software, we’ve seen it all.  This past year, digital transformation and tenant experience became higher priorities among commercial real estate (CRE) teams. This is a pattern we’ve witnessed first-hand from our own growing customer base. In fact, our partnerships in 8 countries have taught us quite a bit about …

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3 Ways to Get the Most Out of Your Tenant Experience Solution | HqO

3 Ways to Get the Most Out of Your Tenant Experience Solution

Reading Time: 3 minutes In today’s commercial real estate (CRE) market, there is no shortage of quantity and optionality for technology buyers. However, the emergence of the proptech category has brought about a new problem for office owners and property teams. With so many potential solutions, how can you ensure the quality and interoperability of a provider? To establish …

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How a Building Amenity App Can Retain and Attract Office Tenants | HqO

How a Building Amenity App Can Help You Retain and Attract Office Tenants

Reading Time: 3 minutes Technology is impossible to avoid in the modern commercial real estate (CRE) landscape. Office tenants have spoken: According to a recent CBRE study, 62% of tenants seek connected technologies and building apps in their workplaces. An additional 51% of tenants are looking specifically for touchless technologies. Now it’s up to landlords to deliver. Technology remains …

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The Office as a Destination for Engagement | HqO

The Office as a Destination

Reading Time: 3 minutes The office is the highest and best form of engagement with and between tenant employees. It is the place where the labor force can have the greatest impact on creativity, innovation, and collaboration. But don’t take my word for it. Take it from one of the most dominant organizations in American business. On April 27th, …

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Data Privacy and Security in Commercial Real Estate | HqO

Data Privacy and Security in Commercial Real Estate: Why You Should Care and What to Know

Reading Time: 5 minutes Collecting data is useful. No matter what line of work you’re in, you need it to make more informed decisions. Whether you’re a small shop trying to figure out how people perceive your brand, or a large company trying to influence sales and consumption habits, data collection is necessary to stand out from competition and …

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3 Security Considerations for Your Building Management App | HqO

3 Data and Security Considerations for Your Building Management App

Reading Time: 6 minutes Every office owner and property team wants to have the best building management app for their portfolio. It only makes sense. As we transition into a post-pandemic workplace, the commercial real estate (CRE) industry has been inundated with emerging technologies that support hybrid work models and make consumer-first experiences easier to achieve.  On the building …

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Proptech Breakdown: Everything You Need to Know | HqO

Proptech Breakdown: Everything You Need to Know About CRE’s Biggest Gamechanger

Reading Time: 3 minutes The commercial real estate (CRE) industry is inundated with buzzwords. In the past few years, we’ve witnessed the rise of multiple office space trends that seem to disappear as fast as they come. Out of all these trends, the most undeniably successful movement has been the explosion of proptech.  Short for “property technology,” proptech is …

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Conversations: Assistant Property Managers at Cousins Properties | HqO

Conversations with Jillian Dumerve and Adam Gibbs of the Terminus Buildings (Atlanta, GA)

Reading Time: 5 minutes Jillian Dumerve and Adam Gibbs Assistant Property Managers at Cousins Properties As Assistant Property Managers at Cousins Properties, Jillian and Adam help run the main Terminus buildings in Atlanta, GA. With nine years of commercial real estate experience between them, they excel at wearing the many hats their role requires. Whether they are addressing issues …

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Tenant Experience: Selecting the Right Solution | HqO

How to Select the Right Tenant Experience Solution

Reading Time: 3 minutes Few industries have the potential to impact people’s well-being and productivity like commercial real estate (CRE). Now is the time to not only rethink the future of the office, but to shape it. Modern workplace trends have accelerated flexible work models and the need for property owners to create meaningful relationships with the people that …

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