office technology

Conversations: Joanna Morrow and Adriana Silva of LBA Realty | HqO

Conversations with Joanna Morrow and Adriana Silva of LBA Realty (Culver City, CA)

Joanna Morrow and Adriana Silva Senior Property Manager and Regional Marketing and Events Manager At LBA Realty, Joanna and Adriana support two different sides of the business. On one hand, Joanna manages the day-to-day operations of LBA’s One Culver property, a Class A office building with a diverse range of tenants. Her role includes ensuring …

Conversations with Joanna Morrow and Adriana Silva of LBA Realty (Culver City, CA) Read More »

A Better Workplace Experience through Customer Success | HqO

Customer Success and a Better Workplace Experience

Last week, we talked about the importance of technology in the workplace and its ability to enhance the tenant engagement journey — all the way from initial activation to building full-fledged customer loyalty. And, needless to say, workplace technology comes with a lot of moving parts. Property teams have an endless array of modern solutions to …

Customer Success and a Better Workplace Experience Read More »

Technology and the Tenant Engagement Journey | HqO

Technology’s Role in the Tenant Engagement Journey

The secret to enhancing tenant engagement in the workplace is making sure your property’s physical infrastructure and technology stack work together in unison. HqO’s Engagement Experts have identified three stages of the tenant engagement journey that are both customizable and critical to creating successful workplace experiences: technology activation, engagement, and loyalty. Each stage incorporates a …

Technology’s Role in the Tenant Engagement Journey Read More »

Conversations: Pennybacker Capital's Pat Rippe | HqO

Conversations with Pat Rippe of Pennybacker Capital (Denver, CO)

Pat Rippe Managing Director, Portfolio Optimization As a Managing Director for Pennybacker Capital, Pat oversees the private equity firm’s office portfolio throughout the entire development, re-development, and asset management processes. Whether it’s a renovation and reposition or a ground-up project, Pat collaborates with various teams both inside and outside  the organization to create exciting and …

Conversations with Pat Rippe of Pennybacker Capital (Denver, CO) Read More »

Conversations: Tenant Engagement Manager at Lincoln Property | HqO

Conversations with Alesia Sanganoo of 25 Mass Ave (Washington, D.C.)

Alesia Sanganoo Tenant Engagement Manager As a Tenant Engagement Manager for Lincoln Property Company, Alesia supports the leasing team; cultivates and sustains positive relationships with tenants; and develops and executes innovative data-driven initiatives at 25 Massachusetts Avenue located in Washington, D.C. The property, which is owned by global investment firm Nuveen Real Estate, boasts of …

Conversations with Alesia Sanganoo of 25 Mass Ave (Washington, D.C.) Read More »

The Modern Office: Social and Technological Demands | HqO

The Social and Technological Demands Changing the Office

A recent survey by Price Waterhouse Cooper found that 87% of employees think the modern office is important for collaborating with team members and building relationships.  However, there are still many questions involving the office’s role in the overall workplace experience. For example, what exactly do tenants require from the office to support their needs? …

The Social and Technological Demands Changing the Office Read More »

Conversations: Assistant Property Managers at Cousins Properties | HqO

Conversations with Jillian Dumerve and Adam Gibbs of the Terminus Buildings (Atlanta, GA)

Jillian Dumerve and Adam Gibbs Assistant Property Managers at Cousins Properties As Assistant Property Managers at Cousins Properties, Jillian and Adam help run the main Terminus buildings in Atlanta, GA. With nine years of commercial real estate experience between them, they excel at wearing the many hats their role requires. Whether they are addressing issues …

Conversations with Jillian Dumerve and Adam Gibbs of the Terminus Buildings (Atlanta, GA) Read More »

Tenant Experience: Selecting the Right Solution | HqO

How to Select the Right Tenant Experience Solution

Few industries have the potential to impact people’s well-being and productivity like commercial real estate (CRE). Now is the time to not only rethink the future of the office, but to shape it. Modern workplace trends have accelerated flexible work models and the need for property owners to create meaningful relationships with the people that …

How to Select the Right Tenant Experience Solution Read More »

Tenant Experience Technology: Building a Business Case | HqO

Building Your Tenant Experience Technology Business Case

Tenant experience technology (also known as TeX or TenX) is bringing commercial real estate (CRE) leaders and property teams closer to their building occupants than ever before — but how can you prove it? The rise of TeX is creating new and exciting engagement opportunities for tenants by aggregating and anonymizing meaningful data on what …

Building Your Tenant Experience Technology Business Case Read More »

The Tenant Experience Technology Buyer’s Process | HqO

Navigating the Tenant Experience Technology Buyer’s Process

It’s a tale as old as time: commercial real estate (CRE) leaders have spent years searching for ways to attract and retain highly sought-after tenants, increase office value, and inform their investments to create efficiencies in building costs and operations. In today’s world, accomplishing these feats begins with focusing on the workplace experience. By making the …

Navigating the Tenant Experience Technology Buyer’s Process Read More »

The Return to Work: Why We're Choosing the Office | HqO

Choosing the Office

Google has become well-known as one of the best places to work in the world. The company focuses on the employee experience better than any other — its offices are amenity rich, featuring coffee bars and restaurants, gyms, massage services, dry cleaning pick-up and drop-off, and so much more. It is truly an experience worth …

Choosing the Office Read More »