tenant engagement app

A Better Workplace Experience through Customer Success | HqO

Customer Success and a Better Workplace Experience

Last week, we talked about the importance of technology in the workplace and its ability to enhance the tenant engagement journey — all the way from initial activation to building full-fledged customer loyalty. And, needless to say, workplace technology comes with a lot of moving parts. Property teams have an endless array of modern solutions to …

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Optimizing Engagement with Workplace Experiences | HqO

Optimizing Engagement in the Workplace

Experiences have taken the commercial real estate (CRE) industry by storm. So much so, that a strong focus on personalized workplace experiences is the key behind modern property teams’ ability to attract and retain tenants, increase NOI, and differentiate their properties. With tenant demands and hybrid work constantly evolving, providing unique experiences in the workplace …

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Conversations: Patrick Nurse and Nishit Shah form Cadillac Fairview | HqO

Conversations with Patrick Nurse and Nishit Shah of Cadillac Fairview (Toronto, ON)

Patrick Nurse and Nishit Shah Manager, Tenant Relations and Senior Manager, Smart Buildings At Cadillac Fairview, Patrick and Nishit have very different responsibilities. On one hand, Patrick brings over 20 years of experience with him in his role as Tenant Relations Manager at Toronto’s renowned CF Toronto Eaton Centre Complex. He serves as the liaison …

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cre data at work

CRE Data at Work: Supporting Leasing Needs, Investments, and Customer Satisfaction

Data collection is nothing new. Every time we use an app on our phones, companies are able to learn more about our habits through our unique behaviors. Ordering something online? Amazon can determine your interest in related products based on your order history. Hankering for your weekly Thai food dinner? UberEats might just start sending …

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How Touchless Technology Fuels the Workplace | HqO

Touchless Technology and the Workplace

Post-pandemic social distancing protocols kicked off the use of touchless technology across every industry. Of these, commercial real estate (CRE) arguably went through the largest transformation. And contactless solutions are here to stay: MarketsandMarkets projects that the touchless sensing market will reach $15.3 billion in 2025, a staggering increase from $6.8 billion in 2020.  Modern …

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3 Ways to Get the Most Out of Your Tenant Experience Solution | HqO

3 Ways to Get the Most Out of Your Tenant Experience Solution

In today’s commercial real estate (CRE) market, there is no shortage of quantity and optionality for technology buyers. However, the emergence of the proptech category has brought about a new problem for office owners and property teams. With so many potential solutions, how can you ensure the quality and interoperability of a provider? To establish …

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How a Building Amenity App Can Retain and Attract Office Tenants | HqO

How a Building Amenity App Can Help You Retain and Attract Office Tenants

Technology is impossible to avoid in the modern commercial real estate (CRE) landscape. Office tenants have spoken: According to a recent CBRE study, 62% of tenants seek connected technologies and building apps in their workplaces. An additional 51% of tenants are looking specifically for touchless technologies. Now it’s up to landlords to deliver. Technology remains …

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3 Security Considerations for Your Building Management App | HqO

3 Data and Security Considerations for Your Building Management App

Every office owner and property team wants to have the best building management app for their portfolio. It only makes sense. As we transition into a post-pandemic workplace, the commercial real estate (CRE) industry has been inundated with emerging technologies that support hybrid work models and make consumer-first experiences easier to achieve.  On the building …

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How to Boost Engagement with Your Tenant Experience Solution | HqO

How to Boost Engagement with Your Tenant Experience Solution

If this past year has taught us anything, it’s that the commercial real estate (CRE) industry needs a digital tenant experience solution to create the most value for modern tenants.  In the United States, COVID-19 vaccination rates are on the rise. As restrictions lift across the country, tenants and their employees will soon be heading …

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The Best Tenant Engagement Platform for Landlords | HqO

What’s the Best Tenant Engagement Platform for Landlords?

Cultivating your building’s tenant experience is your most important retention strategy. By making sure the small details of every employee’s day are accounted for — such as their morning commute, their favorite coffee and lunch spots, or even post-work activities — you can strengthen your building community and keep tenants drawn to the office. In the …

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Tenant Experience App Features: 5 Improvements for Your Office | HqO

5 of Our Favorite Tenant Experience App Features

The adoption of office technology partnerships has become a necessity in a world adjusting to more flexible, hybrid work models. Modern tenant experience strategies aim to help landlords and property management teams bring new life to the overall building experience, while also reinforcing a competitive advantage in an evolving industry. Because of this, tenant experience …

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A Tenant Engagement Platform for Landlords and the Community | HqO

How a Tenant Engagement Platform for Landlords Benefits the Entire Community

Strengthening your office community goes beyond the four walls of your building. In today’s world, the best tenant experiences encompass every aspect of an employee’s day — from addressing commuting pain points to offering a diverse range of food services. Technology has supported these modern-day needs by further blending the physical and digital workplaces to …

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Improve Your Tenant Experience Strategy with 5 Tech Partners | HqO

5 Technology Partners That Will Improve Your Tenant Experience Strategy

Tenant experience is an evolving concept. The more we learn about the needs of building occupants and community members, the more we can enhance our tenant experience strategy to meet those needs. The easiest way to keep on top of trends and shifts in the market (and the workforce) is through technology: property management and …

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The Tenant Experience Strategy of the Future Requires Adaptability | HqO

Adaptability: The Key to a Modern Tenant Experience Strategy

Tenant experience has been on everybody’s minds. Whether you’re an owner or property manager looking to bring office workers safely back to the building, an employee seeking out a flexible and modern office environment, or one of the many proptech companies available in the market to fulfill those needs, the focus on commercial real estate’s …

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Tenant Experience Technology: 5 Benefits for any Portfolio | HqO

5 Benefits of Tenant Experience Technology for Any Office Portfolio

With a COVID-19 vaccine making its way across the world, there is a tremendous need for commercial real estate (CRE) owners and operators to show tenants what is currently being done at their offices, and what will change. As we highlighted in this year’s state of the industry report, the adoption of tenant experience technology …

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