tenant events

Analyzing Office Usage in a Post-COVID Workplace | HqO

Patterns, Predictability, and People: Analyzing Office Usage in a Post-COVID Workplace

Employee office usage patterns haven’t disappeared, but they have changed. What can they tell us? In a recent “Mann Report” article, Thijs van der Burgt, HqO’s Managing Director of Global Corporate Solutions, wrote about the patterns and predictability of employee office usage. “Pre-pandemic, most [companies] could bank on at least 70% of their user base …

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Conversations: Joanna Morrow and Adriana Silva of LBA Realty | HqO

Conversations with Joanna Morrow and Adriana Silva of LBA Realty (Culver City, CA)

Joanna Morrow and Adriana Silva Senior Property Manager and Regional Marketing and Events Manager At LBA Realty, Joanna and Adriana support two different sides of the business. On one hand, Joanna manages the day-to-day operations of LBA’s One Culver property, a Class A office building with a diverse range of tenants. Her role includes ensuring …

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A Better Workplace Experience through Customer Success | HqO

Customer Success and a Better Workplace Experience

Last week, we talked about the importance of technology in the workplace and its ability to enhance the tenant engagement journey — all the way from initial activation to building full-fledged customer loyalty. And, needless to say, workplace technology comes with a lot of moving parts. Property teams have an endless array of modern solutions to …

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Technology and the Tenant Engagement Journey | HqO

Technology’s Role in the Tenant Engagement Journey

The secret to enhancing tenant engagement in the workplace is making sure your property’s physical infrastructure and technology stack work together in unison. HqO’s Engagement Experts have identified three stages of the tenant engagement journey that are both customizable and critical to creating successful workplace experiences: technology activation, engagement, and loyalty. Each stage incorporates a …

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Optimizing Engagement with Workplace Experiences | HqO

Optimizing Engagement in the Workplace

Experiences have taken the commercial real estate (CRE) industry by storm. So much so, that a strong focus on personalized workplace experiences is the key behind modern property teams’ ability to attract and retain tenants, increase NOI, and differentiate their properties. With tenant demands and hybrid work constantly evolving, providing unique experiences in the workplace …

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