tenant experience app

Employees Want More From Their Tenant Experience | HqO

92% of Landlords Believe Employees Want More From Their Buildings – And They’re Prepared to Deliver

Landlords investing in tenant experience teams and tech-based communication tools   Fresh off the heels of HqO’s survey of corporate employers, we’re pleased to release key findings from our commissioned survey of select international landlords, all of which have at least 1M square feet of commercial real estate property.  The top-line takeaways? Overall, today’s landlords are …

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A Better Workplace Experience through Customer Success | HqO

Customer Success and a Better Workplace Experience

Last week, we talked about the importance of technology in the workplace and its ability to enhance the tenant engagement journey — all the way from initial activation to building full-fledged customer loyalty. And, needless to say, workplace technology comes with a lot of moving parts. Property teams have an endless array of modern solutions to …

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Optimizing Engagement with Workplace Experiences | HqO

Optimizing Engagement in the Workplace

Experiences have taken the commercial real estate (CRE) industry by storm. So much so, that a strong focus on personalized workplace experiences is the key behind modern property teams’ ability to attract and retain tenants, increase NOI, and differentiate their properties. With tenant demands and hybrid work constantly evolving, providing unique experiences in the workplace …

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LGS feature

The Let’s Go Show Recap: Better Together with Office App’s Thijs van der Burgt

Thijs van der Burgt, CEO of the Netherlands-based tenant and engagement platform Office App, has a long history of technology ventures. Though his prior companies focused on health and parenting, Thijs was inspired to found Office App after a negative experience at an office building. He began to look into the market, noticed that “there …

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Conversations: Patrick Nurse and Nishit Shah form Cadillac Fairview | HqO

Conversations with Patrick Nurse and Nishit Shah of Cadillac Fairview (Toronto, ON)

Patrick Nurse and Nishit Shah Manager, Tenant Relations and Senior Manager, Smart Buildings At Cadillac Fairview, Patrick and Nishit have very different responsibilities. On one hand, Patrick brings over 20 years of experience with him in his role as Tenant Relations Manager at Toronto’s renowned CF Toronto Eaton Centre Complex. He serves as the liaison …

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SEO-Blog-The-Office-Tenant-Experience-of-the-Future-Blog

The Office Tenant Experience of the Future

Most consumers prefer spending money on experiences over stuff. To this day, the “experience economy” reigns supreme in modern business and advertising strategies alike. In fact, Winterberry Group found a 6.3% increase in spending on experiences over material goods in 2019.  However, this widespread shift to experiences is not limited to just online stores or …

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tenant experience software

Using Tenant Experience Software to Grow Community

Tenant experience software can take many shapes and forms.  In today’s world, the tenant experience extends beyond the building itself, meaning the tools to support it must encompass every element in and around a property. A wide range of office functionalities can be streamlined through the right platform, like access control or room booking technology. …

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Creating a Workplace Experience People Want to Return To | HqO

Let’s Go Show Recap: Creating a Workplace People Want to Return To

  Though 70% of business leaders plan to have employees back in the office in some capacity by the fall of this year, things are not set in stone. Health and safety challenges have continued to fluctuate depending on region, and the imminent delta variant poses a risk to current state and CDC guidelines.  Last …

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Tenant Experience Software: Getting Creative Around the World | HqO

Tenant Experience Software: How CRE Teams Are Getting Creative Around the World

When it comes to tenant experience software, we’ve seen it all.  This past year, digital transformation and tenant experience became higher priorities among commercial real estate (CRE) teams. This is a pattern we’ve witnessed first-hand from our own growing customer base. In fact, our partnerships in 8 countries have taught us quite a bit about …

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3 Ways to Get the Most Out of Your Tenant Experience Solution | HqO

3 Ways to Get the Most Out of Your Tenant Experience Solution

In today’s commercial real estate (CRE) market, there is no shortage of quantity and optionality for technology buyers. However, the emergence of the proptech category has brought about a new problem for office owners and property teams. With so many potential solutions, how can you ensure the quality and interoperability of a provider? To establish …

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How a Building Amenity App Can Retain and Attract Office Tenants | HqO

How a Building Amenity App Can Help You Retain and Attract Office Tenants

Technology is impossible to avoid in the modern commercial real estate (CRE) landscape. Office tenants have spoken: According to a recent CBRE study, 62% of tenants seek connected technologies and building apps in their workplaces. An additional 51% of tenants are looking specifically for touchless technologies. Now it’s up to landlords to deliver. Technology remains …

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3 Security Considerations for Your Building Management App | HqO

3 Data and Security Considerations for Your Building Management App

Every office owner and property team wants to have the best building management app for their portfolio. It only makes sense. As we transition into a post-pandemic workplace, the commercial real estate (CRE) industry has been inundated with emerging technologies that support hybrid work models and make consumer-first experiences easier to achieve.  On the building …

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How to Boost Engagement with Your Tenant Experience Solution | HqO

How to Boost Engagement with Your Tenant Experience Solution

If this past year has taught us anything, it’s that the commercial real estate (CRE) industry needs a digital tenant experience solution to create the most value for modern tenants.  In the United States, COVID-19 vaccination rates are on the rise. As restrictions lift across the country, tenants and their employees will soon be heading …

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