tenant experience app

3 Ways to Earn Back the Tenant Commute

3 Ways to Earn Back the Tenant Commute

Reading Time: 4 minutes Despite low occupancy and utilization rates, over half (52%) of employers still believe that companies are more likely to succeed when employees spend more time in the office.  This has led to tenant companies trying to balance the best of both worlds: by adopting hybrid work models, they can give employees more flexibility in their …

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Where Should Office Landlords Invest Next? | HqO

Where Should Office Landlords Invest Next?

Reading Time: 3 minutes To fully achieve market success through creating memorable workplace experiences, landlords and property teams are already making investments that bring both fun and utility to the workplace. These investments, regardless of category or scale, are being powered through workplace experience platforms like HqO.   Combining Fun and Utility In regards to the “fun” side of …

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Making Purposeful Workplace Investments | HqO

Making Purposeful Workplace Investments

Reading Time: 4 minutes The experiences that your property or portfolio offer hold more weight than ever before, especially when they come to the workplace. Between the COVID-19 pandemic and its consequential happenings (i.e. lower building occupancy rates, changes in the way people work, and the Great Resignation putting employee demands front and center), landlords have a lot to …

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Employees Want More From Their Tenant Experience | HqO

92% of Landlords Believe Employees Want More From Their Buildings – And They’re Prepared to Deliver

Reading Time: 2 minutes Landlords investing in tenant experience teams and tech-based communication tools   Fresh off the heels of HqO’s survey of corporate employers, we’re pleased to release key findings from our commissioned survey of select international landlords, all of which have at least 1M square feet of commercial real estate property.  The top-line takeaways? Overall, today’s landlords are …

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How to Hire an Office Tenant Experience Manager

Reading Time: 3 minutes The traditional 9-to-5 routine is no more. Almost all aspects of work have evolved in the last few years, from easier employee commutes to hybrid workplace communities cultivated at office buildings. With many employees able to work from home, the employers who want to continue with “business as usual” have been losing talent at alarming …

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A Better Workplace Experience through Customer Success | HqO

Customer Success and a Better Workplace Experience

Reading Time: 2 minutes Last week, we talked about the importance of technology in the workplace and its ability to enhance the tenant engagement journey — all the way from initial activation to building full-fledged customer loyalty. And, needless to say, workplace technology comes with a lot of moving parts. Property teams have an endless array of modern solutions to …

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Optimizing Engagement with Workplace Experiences | HqO

Optimizing Engagement in the Workplace

Reading Time: 3 minutes Experiences have taken the commercial real estate (CRE) industry by storm. So much so, that a strong focus on personalized workplace experiences is the key behind modern property teams’ ability to attract and retain tenants, increase NOI, and differentiate their properties. With tenant demands and hybrid work constantly evolving, providing unique experiences in the workplace …

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The Let’s Go Show Recap: Better Together with Office App’s Thijs van der Burgt

Reading Time: 3 minutes Thijs van der Burgt, CEO of the Netherlands-based tenant and engagement platform Office App, has a long history of technology ventures. Though his prior companies focused on health and parenting, Thijs was inspired to found Office App after a negative experience at an office building. He began to look into the market, noticed that “there …

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Conversations: Patrick Nurse and Nishit Shah form Cadillac Fairview | HqO

Patrick Nurse and Nishit Shah of Cadillac Fairview

Reading Time: 11 minutes Patrick Nurse and Nishit Shah Manager, Tenant Relations and Senior Manager, Smart Buildings At Cadillac Fairview, Patrick and Nishit have very different responsibilities. On one hand, Patrick brings over 20 years of experience with him in his role as Tenant Relations Manager at Toronto’s renowned CF Toronto Eaton Centre Complex. He serves as the liaison …

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The Office Tenant Experience of the Future

Reading Time: 3 minutes Most consumers prefer spending money on experiences over stuff. To this day, the “experience economy” reigns supreme in modern business and advertising strategies alike. In fact, Winterberry Group found a 6.3% increase in spending on experiences over material goods in 2019.  However, this widespread shift to experiences is not limited to just online stores or …

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How Digital Retail Services Elevate the Workplace | HqO

How Digital Retail Services Elevate the Workplace

Reading Time: 3 minutes We live in a world of connected experiences. We can track the nearest bus or train, avoid highly trafficked roads, and shop for must-have gadgets from our smartphones. We can view customized music playlists sent to us based on our listening preferences, keep tabs on our daily steps and workouts, and plan our days through …

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tenant experience software

Using Tenant Experience Software to Grow Community

Reading Time: 3 minutes Tenant experience software can take many shapes and forms.  In today’s world, the tenant experience extends beyond the building itself, meaning the tools to support it must encompass every element in and around a property. A wide range of office functionalities can be streamlined through the right platform, like access control or room booking technology. …

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Creating a Workplace Experience People Want to Return To | HqO

Let’s Go Show Recap: Creating a Workplace People Want to Return To

Reading Time: 3 minutes   Though 70% of business leaders plan to have employees back in the office in some capacity by the fall of this year, things are not set in stone. Health and safety challenges have continued to fluctuate depending on region, and the imminent delta variant poses a risk to current state and CDC guidelines.  Last …

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Tenant Experience Software: Getting Creative Around the World | HqO

Tenant Experience Software: How CRE Teams Are Getting Creative Around the World

Reading Time: 3 minutes When it comes to tenant experience software, we’ve seen it all.  This past year, digital transformation and tenant experience became higher priorities among commercial real estate (CRE) teams. This is a pattern we’ve witnessed first-hand from our own growing customer base. In fact, our partnerships in 8 countries have taught us quite a bit about …

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