Reading Time: 3 minutes Ticket-buying fans have long been at the center of the sports business ecosystem. These are the valued customers that invest their time and money to attend a game – despite the inconveniences – rather than engaging in the minimal effort required to watch the contest on television. To sports teams, the most important fans of …
Frank Talks CRE: Membership Has its Privileges (Part 1) Read More »
Reading Time: 3 minutes Tenant experience has been on everybody’s minds. Whether you’re an owner or property manager looking to bring office workers safely back to the building, an employee seeking out a flexible and modern office environment, or one of the many proptech companies available in the market to fulfill those needs, the focus on commercial real estate’s …
Adaptability: The Key to a Modern Tenant Experience Strategy Read More »
Reading Time: 3 minutes To be one of the buildings with the best tenant experience, you need the right mindset and technology tool kit. For landlords and property teams, bringing new life to the office demands everything from providing “phygital” or omnichannel experiences that can reach tenants wherever they are, to streamlining building processes to create a frictionless journey …
7 Strategies Leveraged by Buildings with the Best Tenant Experience Read More »
Reading Time: 3 minutes The modern commercial real estate (CRE) market has gone through an unprecedented digital transformation. With the value equation shifting from buildings themselves to the people who occupy them, modern office technology is helping CRE leaders determine what makes buildings with the best tenant experience. Platforms such as HqO’s end-to-end operating system are helping landlords and …
An Inside Look: Buildings with the Best Tenant Experience Read More »
Reading Time: 4 minutes With a COVID-19 vaccine making its way across the world, there is a tremendous need for commercial real estate (CRE) owners and operators to show tenants what is currently being done at their offices, and what will change. As we highlighted in this year’s state of the industry report, the adoption of tenant experience technology …
5 Benefits of Tenant Experience Technology for Any Office Portfolio Read More »
Reading Time: 5 minutes Tenant experience technology has become the force bringing commercial real estate (CRE) leaders and property teams closer to their building occupants than ever before. The rise of tenant experience can not only be leveraged to create new and exciting engagement opportunities for tenants, but also to collect meaningful data on what building occupants really want, …
The Ins and Outs of Budgeting for Tenant Experience Technology Read More »
Reading Time: 4 minutes If you know HqO, you know that enhancing physical office spaces with digital experiences is our bread and butter — we help people to love where they work. We have long stressed that creating a community in the workplace requires a tenant-first approach, and while the recent global health pandemic has changed a lot, it …
Strengthening Building Communities with an End-to-End Operating System Read More »
Reading Time: 5 minutes Benchmarking — or the process of comparing your business’ data and results with those of your industry peers to increase performance — is nothing new. We’ve seen this in a multitude of ways in the real world: sports teams and players are compared to determine top performers and predict seasonal outcomes; consumer marketing teams benchmark …
Getting “On the Grid”: The Importance of CRE Benchmarking Read More »