tenant experience

building amenities

Why Experiences Matter More than Building Amenities 

Reading Time: 3 minutesTraditionally, building amenities have been a way for commercial real estate (CRE) companies to enhance their properties, retain and attract office tenants, and even charge higher rent. The difference between an ‘okay’ and an ‘amazing’ office amenity often meant that landlords and property managers could differentiate their property and lease spaces more readily.  Today, building …

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HqO EXPERIENCE in New York City: Looking Back Part I | HqO

Looking Back at EXPERIENCE: Part I

Reading Time: 5 minutesThe HqO team just finished hosting EXPERIENCE in New York City, a first-of-its-kind commercial real estate (CRE) event dedicated completely to the tenant experience. If there’s anything I learned in the past few days, it’s this: despite the challenge of running an in-person event in a post-pandemic world, seeing people excited to be together again …

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SEO budgeting blog

Commercial Real Estate Technology and Your Office Budget

Reading Time: 3 minutesAs the last quarter of 2021 approaches, commercial real estate (CRE) professionals everywhere are gearing up for budgeting season. And as many have already learned, investing in commercial real estate technology is more important than ever.   Before the pandemic, tenant experience and property technologies dominated real estate investing trends. The property technology industry grew by …

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Retail at Work and the Experiences Driving Tenant Engagement | HqO

Retail at Work: The Experiences Driving Tenant Engagement

Reading Time: 3 minutesWe’ve been talking a lot about connected retail experiences, but let’s face it: retail is a fairly broad term. It’s made to encompass all forms of selling goods and services to the public. For example, your daily coffee order is considered retail. However, so are your dry cleaning and specialty service needs. For the office, …

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Canada's Return to Office and the Role of Technology | HqO

The Role of Technology in Canada’s Return to Office

Reading Time: 4 minutesThere’s a burning question among Canadians and the larger global workforce: When will we go back to the office? As a commercial real estate (CRE) professional with years of global asset management experience, I wish I had all the answers. Unfortunately, since return to office (RTO) dates for the majority of Canadian companies are tied …

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How Office Design and the Environment Influence Behavior | HqO

How Environment Influences Behavior

Reading Time: 3 minutesEveryone’s interpretation of the perfect workplace is different. If you asked James O’Flaherty, Director of Business Operations at Adtrak, about how to create a more engaging workplace environment, he would probably tell you that it’s about working with what you have. Earlier this year, he set out to rejuvenate Adtrak’s entire 16,500 square foot office …

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Conversations: Tenant Engagement Manager at Lincoln Property | HqO

Conversations with Alesia Sanganoo of 25 Mass Ave (Washington, D.C.)

Reading Time: 8 minutesAlesia Sanganoo Tenant Engagement Manager As a Tenant Engagement Manager for Lincoln Property Company, Alesia supports the leasing team; cultivates and sustains positive relationships with tenants; and develops and executes innovative data-driven initiatives at 25 Massachusetts Avenue located in Washington, D.C. The property, which is owned by global investment firm Nuveen Real Estate, boasts of …

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lgs-recap-knutson

Let’s Go Show Recap: Creating Workplaces That Work

Reading Time: 3 minutes  The nature of work has changed dramatically in recent months. Though every organization is taking a unique approach to the new hybrid landscape, there are still many conflicting opinions around remote work. Some employees say they are more productive, while others note working much longer hours.  Whatever the case may be, there is no …

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The Modern Office: Social and Technological Demands | HqO

The Social and Technological Demands Changing the Office

Reading Time: 4 minutesA recent survey by Price Waterhouse Cooper found that 87% of employees think the modern office is important for collaborating with team members and building relationships.  However, there are still many questions involving the office’s role in the overall workplace experience. For example, what exactly do tenants require from the office to support their needs? …

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Creating a Workplace Experience People Want to Return To | HqO

Let’s Go Show Recap: Creating a Workplace People Want to Return To

Reading Time: 3 minutes  Though 70% of business leaders plan to have employees back in the office in some capacity by the fall of this year, things are not set in stone. Health and safety challenges have continued to fluctuate depending on region, and the imminent delta variant poses a risk to current state and CDC guidelines.  Last …

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Getting Tenant Data That Matters in Commercial Real Estate | HqO

Getting Tenant Data That Matters

Reading Time: 4 minutesIn “The New Tenant Journey,” we explored the importance of understanding the attitudes and opinions of tenant-employees. While employers set the work rules that determine when, where, and how their teams work, the mindsets of their respective staff members are playing an increasingly significant role in how companies make those decisions. To collect the empirical …

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