tenant experience

Inside HqO: Larry Simmons

Larry Simmons Vice President of Client Services and Support at HqO As the VP of Client Services and Support, Larry is responsible for all of HqO’s customer-facing teams. This includes the customer support, implementation, and customer success teams, as well as the engagement and programming teams. He’s based in Boston, but his work often brings …

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Property Management Software and the “Experience War”

The future of the workplace is changing. As we move forward into the contemporary workplace, office environments must be positioned to provide best-in-class employee experiences. This is because the physical workplace has become an important part of an employee’s work day, even among a hybrid workforce. Business leaders are now catering to the happiness of …

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Opportunities for the Office in 2022 | HqO

Opportunities for the Office in 2022

Only a few years ago, commercial real estate (CRE) was all about tradition.  The industry depended on long-term, sometimes decades-long leases. Property demand was measured by location and physical amenities, meaning that owners and operators would invest in buildings in or around central business districts. If the buildings weren’t located in a city center, they …

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Employees Want More From Their Tenant Experience | HqO

92% of Landlords Believe Employees Want More From Their Buildings – And They’re Prepared to Deliver

Landlords investing in tenant experience teams and tech-based communication tools   Fresh off the heels of HqO’s survey of corporate employers, we’re pleased to release key findings from our commissioned survey of select international landlords, all of which have at least 1M square feet of commercial real estate property.  The top-line takeaways? Overall, today’s landlords are …

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Flexible Workplaces are Driving the Return to Office | HqO

Flexible Workplaces are Driving the Return to Office

The results are in: workplaces that can’t embrace a flexible work environment are witnessing declines in important experiences that promote a healthy work-life balance and employee satisfaction. According to a recent Insight Publishing article, Future Forum has released new insights and findings that are impacting the workplace experience (wx) for many employers and employees: “More …

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Strengthening the Workforce with Unique Workplace Services | HqO

Strengthening Workplace Connections with Wellness and Beauty Services

LISA App — one of HqO’s best-in-class Marketplace partners — is a leading beauty and wellness provider that is making waves in the world of workplace experience. The company partners with employers (as well as office and residential property managers) to bring self-care directly to where people work and live. Their goal is to help …

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Workplace Planning: How to Improve Your Tenant Experience

Workplace Planning: How to Improve Your Tenant Experience

Commercial real estate (CRE) data has spoken: when considering what to do with your office space this year, you need to put your tenants at the very center of your workplace planning strategies. In a recent CBS News article, Megan Cerullo discusses the aftermath of the COVID-19 pandemic on office buildings and the tenant companies …

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Using a Workplace Management Platform for Workplace Experience | HqO

How a Workplace Management Platform Creates an Ecosystem of Experiences

“Companies should put tenant and end-user preferences at the center of every business decision,” writes Surabhi Kejriwal of Deloitte. Improving and unifying the workplace experience across a company’s real estate portfolio is a top priority for landlords and property teams. To do so, they are adopting intuitive property technology (proptech) — or more specifically, workplace …

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Inside HqO: Anna Leach, Senior Product Designer | HqO

Inside HqO: Anna Leach

Anna Leach Lead Product Designer at HqO Anna has been with HqO for almost three years, leading the company’s Product Design team in collaboration with the Engineering and Product teams. Her experience and collaborative nature help bring an iterative approach to the entire HqO platform; based on both internal and customer feedback, Anna and her …

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