digital tenant experience

Creating a Workplace Experience People Want to Return To | HqO

Let’s Go Show Recap: Creating a Workplace People Want to Return To

Reading Time: 3 minutes   Though 70% of business leaders plan to have employees back in the office in some capacity by the fall of this year, things are not set in stone. Health and safety challenges have continued to fluctuate depending on region, and the imminent delta variant poses a risk to current state and CDC guidelines.  Last …

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How to Boost Engagement with Your Tenant Experience Solution | HqO

How to Boost Engagement with Your Tenant Experience Solution

Reading Time: 3 minutes If this past year has taught us anything, it’s that the commercial real estate (CRE) industry needs a digital tenant experience solution to create the most value for modern tenants.  In the United States, COVID-19 vaccination rates are on the rise. As restrictions lift across the country, tenants and their employees will soon be heading …

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The Tenant Experience Technology Buyer’s Process | HqO

Navigating the Tenant Experience Technology Buyer’s Process

Reading Time: 3 minutes It’s a tale as old as time: commercial real estate (CRE) leaders have spent years searching for ways to attract and retain highly sought-after tenants, increase office value, and inform their investments to create efficiencies in building costs and operations. In today’s world, accomplishing these feats begins with focusing on the workplace experience. By making the …

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Enter the TAMI vs. FIRE debate. As the modern workplace around us is changing, so are our opinions on the different types of tenants we serve.

TAMI vs. FIRE Tenants: Who They Are and Why They Matter

Reading Time: 3 minutes If this past year has taught us anything, it’s that major change is already underway for the commercial real estate (CRE) industry. CRE’s recent digital transformation has shed light on several important focus areas for office landlords and property teams, such as re-evaluating a portfolio’s technology stack and, more importantly, getting to know the tenants …

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The Best Tenant Engagement Platform for Landlords | HqO

What’s the Best Tenant Engagement Platform for Landlords?

Reading Time: 3 minutes Cultivating your building’s tenant experience is your most important retention strategy. By making sure the small details of every employee’s day are accounted for — such as their morning commute, their favorite coffee and lunch spots, or even post-work activities — you can strengthen your building community and keep tenants drawn to the office. In the …

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Tenant Experience App Features: 5 Improvements for Your Office | HqO

5 of Our Favorite Tenant Experience App Features

Reading Time: 3 minutes The adoption of office technology partnerships has become a necessity in a world adjusting to more flexible, hybrid work models. Modern tenant experience strategies aim to help landlords and property management teams bring new life to the overall building experience, while also reinforcing a competitive advantage in an evolving industry. Because of this, tenant experience …

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A Tenant Engagement Platform for Landlords and the Community | HqO

How a Tenant Engagement Platform for Landlords Benefits the Entire Community

Reading Time: 4 minutes Strengthening your office community goes beyond the four walls of your building. In today’s world, the best tenant experiences encompass every aspect of an employee’s day — from addressing commuting pain points to offering a diverse range of food services. Technology has supported these modern-day needs by further blending the physical and digital workplaces to …

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Frank Talks CRE: Membership Has its Privileges, Part 1 | HqO

Frank Talks CRE: Membership Has its Privileges (Part 1)

Reading Time: 3 minutes Ticket-buying fans have long been at the center of the sports business ecosystem. These are the valued customers that invest their time and money to attend a game – despite the inconveniences – rather than engaging in the minimal effort required to watch the contest on television. To sports teams, the most important fans of …

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The Tenant Experience Strategy of the Future Requires Adaptability | HqO

Adaptability: The Key to a Modern Tenant Experience Strategy

Reading Time: 3 minutes Tenant experience has been on everybody’s minds. Whether you’re an owner or property manager looking to bring office workers safely back to the building, an employee seeking out a flexible and modern office environment, or one of the many proptech companies available in the market to fulfill those needs, the focus on commercial real estate’s …

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Buildings with the Best Tenant Experience: 7 Strategies to Know | HqO

7 Strategies Leveraged by Buildings with the Best Tenant Experience

Reading Time: 3 minutes To be one of the buildings with the best tenant experience, you need the right mindset and technology tool kit. For landlords and property teams, bringing new life to the office demands everything from providing “phygital” or omnichannel experiences that can reach tenants wherever they are, to streamlining building processes to create a frictionless journey …

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Buildings with the Best Tenant Experience: An Inside Look | HqO

An Inside Look: Buildings with the Best Tenant Experience

Reading Time: 3 minutes The modern commercial real estate (CRE) market has gone through an unprecedented digital transformation. With the value equation shifting from buildings themselves to the people who occupy them, modern office technology is helping CRE leaders determine what makes buildings with the best tenant experience. Platforms such as HqO’s end-to-end operating system are helping landlords and …

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Tenant Experience Technology: 5 Benefits for any Portfolio | HqO

5 Benefits of Tenant Experience Technology for Any Office Portfolio

Reading Time: 4 minutes With a COVID-19 vaccine making its way across the world, there is a tremendous need for commercial real estate (CRE) owners and operators to show tenants what is currently being done at their offices, and what will change. As we highlighted in this year’s state of the industry report, the adoption of tenant experience technology …

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Tenant Experience Technology: The Ins and Outs of Budgeting | HqO

The Ins and Outs of Budgeting for Tenant Experience Technology

Reading Time: 5 minutes Tenant experience technology has become the force bringing commercial real estate (CRE) leaders and property teams closer to their building occupants than ever before. The rise of tenant experience can not only be leveraged to create new and exciting engagement opportunities for tenants, but also to collect meaningful data on what building occupants really want, …

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Why Is Tenant Engagement So Important for CRE? | HqO

Why Is Tenant Engagement So Important?

Reading Time: 4 minutes How you think about your tenant engagement approach can determine your successes or failures as a business.  In today’s commercial real estate (CRE) landscape, this rings true more than ever. Due to the sudden boom of technological innovation for the office and business shifts towards more flexible workplace models, the industry has reached a point …

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