Reading Time: 3 minutes To fully achieve market success through creating memorable workplace experiences, landlords and property teams are already making investments that bring both fun and utility to the workplace. These investments, regardless of category or scale, are being powered through workplace experience platforms like HqO. Combining Fun and Utility In regards to the “fun” side of …
Reading Time: 4 minutes All around the world, a revolution is underway. Gone are the old ways of the workplace, where tenant appreciation was shown through quarterly (oftentimes annual) events. In fact, gone are the old ways of working entirely. Now that 62% of workers work remotely at least occasionally, office landlords and property teams are tasked with finding …
Reading Time: 5 minutes In the past few years, we’ve seen many changes to the workplace including a drastic shift in the value drivers of commercial real estate (CRE). The things that once made a workplace enticing and meaningful — such as its location and its physical amenities — are being challenged by an equally heightened focus on appealing …
Reading Time: 2 minutes Last week, we talked about the importance of technology in the workplace and its ability to enhance the tenant engagement journey — all the way from initial activation to building full-fledged customer loyalty. And, needless to say, workplace technology comes with a lot of moving parts. Property teams have an endless array of modern solutions to …
Customer Success and a Better Workplace Experience Read More »
Reading Time: 3 minutes Experiences have taken the commercial real estate (CRE) industry by storm. So much so, that a strong focus on personalized workplace experiences is the key behind modern property teams’ ability to attract and retain tenants, increase NOI, and differentiate their properties. With tenant demands and hybrid work constantly evolving, providing unique experiences in the workplace …
Reading Time: 3 minutes We’ve been talking a lot about connected retail experiences, but let’s face it: retail is a fairly broad term. It’s made to encompass all forms of selling goods and services to the public. For example, your daily coffee order is considered retail. However, so are your dry cleaning and specialty service needs. For the office, …
Retail at Work: The Experiences Driving Tenant Engagement Read More »
Reading Time: 3 minutes We live in a world of connected experiences. We can track the nearest bus or train, avoid highly trafficked roads, and shop for must-have gadgets from our smartphones. We can view customized music playlists sent to us based on our listening preferences, keep tabs on our daily steps and workouts, and plan our days through …
How Digital Retail Services Elevate the Workplace Read More »
Reading Time: 4 minutes This is not the first time the office has changed, and it likely won’t be the last. Physical office design has had to remain adaptable for decades, adjusting to support the needs of the workforce at the time. “There’s a historical assumption that has existed for centuries: People need to go to work to do …
Reading Time: 4 minutes In “The New Tenant Journey,” we explored the importance of understanding the attitudes and opinions of tenant-employees. While employers set the work rules that determine when, where, and how their teams work, the mindsets of their respective staff members are playing an increasingly significant role in how companies make those decisions. To collect the empirical …
Reading Time: 4 minutes The dynamics of the employer-employee relationship have profoundly changed in what we all hope are the waning days of the COVID-19 pandemic. Until March 2020, employers commonly set the work rules that determine the parameters of when employees worked, how they worked, and where they worked. While employers will continue to define how to best …
Reading Time: 3 minutes Data collection is nothing new. Every time we use an app on our phones, companies are able to learn more about our habits through our unique behaviors. Ordering something online? Amazon can determine your interest in related products based on your order history. Hankering for your weekly Thai food dinner? UberEats might just start sending …
CRE Data at Work: Supporting Leasing Needs, Investments, and Customer Satisfaction Read More »
Reading Time: 8 minutes Cortney Haney Assistant Property Manager (Community Manager) As an Assistant Property Manager for Cushman & Wakefield, Cortney manages all of the event planning and tenant relations at the Lincoln Centre located in Dallas, Texas. The property, which is owned by global investment firm Nuveen Real Estate, boasts of a lively building community, sustainable office practices, …
Reading Time: 3 minutes When it comes to tenant experience software, we’ve seen it all. This past year, digital transformation and tenant experience became higher priorities among commercial real estate (CRE) teams. This is a pattern we’ve witnessed first-hand from our own growing customer base. In fact, our partnerships in 8 countries have taught us quite a bit about …
Tenant Experience Software: How CRE Teams Are Getting Creative Around the World Read More »
Reading Time: 6 minutes Spurti Kanekar Head of Legal at HqO As the Head of Legal at HqO, Spurti supports all functions across the company for legal and general advice. She applies her previous expertise in technology, data privacy, and global expansions to the commercial real estate (CRE) industry, which she finds to be an enriching and invigorating experience. …
Reading Time: 3 minutes In today’s commercial real estate (CRE) market, there is no shortage of quantity and optionality for technology buyers. However, the emergence of the proptech category has brought about a new problem for office owners and property teams. With so many potential solutions, how can you ensure the quality and interoperability of a provider? To establish …
3 Ways to Get the Most Out of Your Tenant Experience Solution Read More »