tenant engagement platform

Tenant Experience Software: Getting Creative Around the World | HqO

Tenant Experience Software: How CRE Teams Are Getting Creative Around the World

Reading Time: 3 minutes When it comes to tenant experience software, we’ve seen it all.  This past year, digital transformation and tenant experience became higher priorities among commercial real estate (CRE) teams. This is a pattern we’ve witnessed first-hand from our own growing customer base. In fact, our partnerships in 8 countries have taught us quite a bit about …

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3 Ways to Get the Most Out of Your Tenant Experience Solution | HqO

3 Ways to Get the Most Out of Your Tenant Experience Solution

Reading Time: 3 minutes In today’s commercial real estate (CRE) market, there is no shortage of quantity and optionality for technology buyers. However, the emergence of the proptech category has brought about a new problem for office owners and property teams. With so many potential solutions, how can you ensure the quality and interoperability of a provider? To establish …

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How a Building Amenity App Can Retain and Attract Office Tenants | HqO

How a Building Amenity App Can Help You Retain and Attract Office Tenants

Reading Time: 3 minutes Technology is impossible to avoid in the modern commercial real estate (CRE) landscape. Office tenants have spoken: According to a recent CBRE study, 62% of tenants seek connected technologies and building apps in their workplaces. An additional 51% of tenants are looking specifically for touchless technologies. Now it’s up to landlords to deliver. Technology remains …

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Inside HqO: Gillian Vesely, Customer Success Representative | HqO

Inside HqO: Gillian Vesely

Reading Time: 5 minutes Gillian Vesely Customer Success Representative at HqO As a Customer Success team member at HqO, Gillian works with Engagement Specialists and Success Managers to ensure customers achieve their tenant experience goals. She loves addressing client challenges, whether it’s executing on a property team’s day-to-day strategies or coming up with custom technology offerings for unique use-cases. …

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Hybrid Hospitality, Flex, and the Modern Workplace | HqO

Hybrid Hospitality, Flex, and the Modern Workplace

Reading Time: 3 minutes Over the past year, hotel operators have been focusing on new ways to meet the needs of the hybrid workforce. By repurposing and upgrading parts of their facilities, they have established an additional option for those seeking more flexible places to work. Dubbed “hybrid hospitality,” these strategies have resulted in new revenue streams and business …

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The Best Tenant Engagement Platform for Landlords | HqO

What’s the Best Tenant Engagement Platform for Landlords?

Reading Time: 3 minutes Cultivating your building’s tenant experience is your most important retention strategy. By making sure the small details of every employee’s day are accounted for — such as their morning commute, their favorite coffee and lunch spots, or even post-work activities — you can strengthen your building community and keep tenants drawn to the office. In the …

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Tenant Experience App Features: 5 Improvements for Your Office | HqO

5 of Our Favorite Tenant Experience App Features

Reading Time: 3 minutes The adoption of office technology partnerships has become a necessity in a world adjusting to more flexible, hybrid work models. Modern tenant experience strategies aim to help landlords and property management teams bring new life to the overall building experience, while also reinforcing a competitive advantage in an evolving industry. Because of this, tenant experience …

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A Tenant Engagement Platform for Landlords and the Community | HqO

How a Tenant Engagement Platform for Landlords Benefits the Entire Community

Reading Time: 4 minutes Strengthening your office community goes beyond the four walls of your building. In today’s world, the best tenant experiences encompass every aspect of an employee’s day — from addressing commuting pain points to offering a diverse range of food services. Technology has supported these modern-day needs by further blending the physical and digital workplaces to …

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Improve Your Tenant Experience Strategy with 5 Tech Partners | HqO

5 Technology Partners That Will Improve Your Tenant Experience Strategy

Reading Time: 3 minutes Tenant experience is an evolving concept. The more we learn about the needs of building occupants and community members, the more we can enhance our tenant experience strategy to meet those needs. The easiest way to keep on top of trends and shifts in the market (and the workforce) is through technology: property management and …

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Why Tenant Engagement Drives Sustainability Engagement | HqO

Why Tenant Engagement Drives Sustainability Engagement

Reading Time: 3 minutes This blog is co-authored by HqO’s Julia Paolucci and Greg Milnarik Throughout the pandemic, CRE has tackled the unforeseen — showing agility, flexibility, and creativity in its problem-solving. As light emerges at the end of the COVID-19 tunnel, the real estate industry now appears energised and empowered to take on the next collective obstacle requiring …

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The Tenant Experience Strategy of the Future Requires Adaptability | HqO

Adaptability: The Key to a Modern Tenant Experience Strategy

Reading Time: 3 minutes Tenant experience has been on everybody’s minds. Whether you’re an owner or property manager looking to bring office workers safely back to the building, an employee seeking out a flexible and modern office environment, or one of the many proptech companies available in the market to fulfill those needs, the focus on commercial real estate’s …

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Buildings with the Best Tenant Experience: 7 Strategies to Know | HqO

7 Strategies Leveraged by Buildings with the Best Tenant Experience

Reading Time: 3 minutes To be one of the buildings with the best tenant experience, you need the right mindset and technology tool kit. For landlords and property teams, bringing new life to the office demands everything from providing “phygital” or omnichannel experiences that can reach tenants wherever they are, to streamlining building processes to create a frictionless journey …

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Buildings with the Best Tenant Experience: An Inside Look | HqO

An Inside Look: Buildings with the Best Tenant Experience

Reading Time: 3 minutes The modern commercial real estate (CRE) market has gone through an unprecedented digital transformation. With the value equation shifting from buildings themselves to the people who occupy them, modern office technology is helping CRE leaders determine what makes buildings with the best tenant experience. Platforms such as HqO’s end-to-end operating system are helping landlords and …

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Tenant Experience Technology: 5 Benefits for any Portfolio | HqO

5 Benefits of Tenant Experience Technology for Any Office Portfolio

Reading Time: 4 minutes With a COVID-19 vaccine making its way across the world, there is a tremendous need for commercial real estate (CRE) owners and operators to show tenants what is currently being done at their offices, and what will change. As we highlighted in this year’s state of the industry report, the adoption of tenant experience technology …

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