tenant engagement platform

How a Building Amenity App Can Retain and Attract Office Tenants | HqO

How a Building Amenity App Can Help You Retain and Attract Office Tenants

Real Estate Experience Trends / By

Reading Time: 3 minutes Technology is impossible to avoid in the modern commercial real estate (CRE) landscape. Office tenants have spoken: According to a recent CBRE study, 62% of tenants seek connected technologies and building apps in their workplaces. An additional 51% of tenants are looking specifically for touchless technologies. Now it’s up to landlords to deliver. Technology remains …

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Inside HqO: Gillian Vesely, Customer Success Representative | HqO

Inside HqO: Gillian Vesely

Inside HqO / By

Reading Time: 5 minutes Gillian Vesely Customer Success Representative at HqO As a Customer Success team member at HqO, Gillian works with Engagement Specialists and Success Managers to ensure customers achieve their tenant experience goals. She loves addressing client challenges, whether it’s executing on a property team’s day-to-day strategies or coming up with custom technology offerings for unique use-cases. …

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Hybrid Hospitality, Flex, and the Modern Workplace | HqO

Hybrid Hospitality, Flex, and the Modern Workplace

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Reading Time: 3 minutes Over the past year, hotel operators have been focusing on new ways to meet the needs of the hybrid workforce. By repurposing and upgrading parts of their facilities, they have established an additional option for those seeking more flexible places to work. Dubbed “hybrid hospitality,” these strategies have resulted in new revenue streams and business …

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The Best Tenant Engagement Platform for Landlords | HqO

What’s the Best Tenant Engagement Platform for Landlords?

Real Estate Experience Trends / By

Reading Time: 3 minutes Cultivating your building’s tenant experience is your most important retention strategy. By making sure the small details of every employee’s day are accounted for — such as their morning commute, their favorite coffee and lunch spots, or even post-work activities — you can strengthen your building community and keep tenants drawn to the office. In the …

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Tenant Experience App Features: 5 Improvements for Your Office | HqO

5 of Our Favorite Tenant Experience App Features

Real Estate Experience Trends / By

Reading Time: 3 minutes The adoption of office technology partnerships has become a necessity in a world adjusting to more flexible, hybrid work models. Modern tenant experience strategies aim to help landlords and property management teams bring new life to the overall building experience, while also reinforcing a competitive advantage in an evolving industry. Because of this, tenant experience …

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A Tenant Engagement Platform for Landlords and the Community | HqO

How a Tenant Engagement Platform for Landlords Benefits the Entire Community

Real Estate Experience Trends / By

Reading Time: 4 minutes Strengthening your office community goes beyond the four walls of your building. In today’s world, the best tenant experiences encompass every aspect of an employee’s day — from addressing commuting pain points to offering a diverse range of food services. Technology has supported these modern-day needs by further blending the physical and digital workplaces to …

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Why Tenant Engagement Drives Sustainability Engagement | HqO

Why Tenant Engagement Drives Sustainability Engagement

Real Estate Experience Trends / By

Reading Time: 3 minutes This blog is co-authored by HqO’s Julia Paolucci and Greg Milnarik Throughout the pandemic, CRE has tackled the unforeseen — showing agility, flexibility, and creativity in its problem-solving. As light emerges at the end of the COVID-19 tunnel, the real estate industry now appears energised and empowered to take on the next collective obstacle requiring …

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The Tenant Experience Strategy of the Future Requires Adaptability | HqO

Adaptability: The Key to a Modern Tenant Experience Strategy

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Reading Time: 3 minutes Tenant experience has been on everybody’s minds. Whether you’re an owner or property manager looking to bring office workers safely back to the building, an employee seeking out a flexible and modern office environment, or one of the many proptech companies available in the market to fulfill those needs, the focus on commercial real estate’s …

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Buildings with the Best Tenant Experience: 7 Strategies to Know | HqO

7 Strategies Leveraged by Buildings with the Best Tenant Experience

Real Estate Experience Trends / By

Reading Time: 3 minutes To be one of the buildings with the best tenant experience, you need the right mindset and technology tool kit. For landlords and property teams, bringing new life to the office demands everything from providing “phygital” or omnichannel experiences that can reach tenants wherever they are, to streamlining building processes to create a frictionless journey …

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Buildings with the Best Tenant Experience: An Inside Look | HqO

An Inside Look: Buildings with the Best Tenant Experience

Real Estate Experience Trends / By

Reading Time: 3 minutes The modern commercial real estate (CRE) market has gone through an unprecedented digital transformation. With the value equation shifting from buildings themselves to the people who occupy them, modern office technology is helping CRE leaders determine what makes buildings with the best tenant experience. Platforms such as HqO’s end-to-end operating system are helping landlords and …

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Tenant Experience Technology: 5 Benefits for any Portfolio | HqO

5 Benefits of Tenant Experience Technology for Any Office Portfolio

Real Estate Experience Trends / By

Reading Time: 4 minutes With a COVID-19 vaccine making its way across the world, there is a tremendous need for commercial real estate (CRE) owners and operators to show tenants what is currently being done at their offices, and what will change. As we highlighted in this year’s state of the industry report, the adoption of tenant experience technology …

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Frank Talks CRE: The Constant of Change is Not a New Concept | HqO

Frank Talks CRE: The Constant of Change

Real Estate Experience Trends / By

Reading Time: 3 minutes Panta rhei. So observed Heraclitus of Ephesus approximately 2,500 years ago. Literally translated from ancient Greek as “everything flows” or “all things are in flux,” the philosophical concept of panta rhei is perhaps more resonant to us in the familiar vernacular, “there is nothing so constant as change.”  The commercial real estate industry has been …

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Tenant Experience Technology: The Ins and Outs of Budgeting | HqO

The Ins and Outs of Budgeting for Tenant Experience Technology

Real Estate Experience Trends / By

Reading Time: 5 minutes Tenant experience technology has become the force bringing commercial real estate (CRE) leaders and property teams closer to their building occupants than ever before. The rise of tenant experience can not only be leveraged to create new and exciting engagement opportunities for tenants, but also to collect meaningful data on what building occupants really want, …

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Why Is Tenant Engagement So Important for CRE? | HqO

Why Is Tenant Engagement So Important?

Real Estate Experience Trends / By

Reading Time: 4 minutes How you think about your tenant engagement approach can determine your successes or failures as a business.  In today’s commercial real estate (CRE) landscape, this rings true more than ever. Due to the sudden boom of technological innovation for the office and business shifts towards more flexible workplace models, the industry has reached a point …

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Tenant Engagement: 6 Ways to Become a Tenant-Centric Company | HqO

6 Ways to Increase Your Tenant Engagement and Become a More Tenant-Centric Company

Real Estate Experience Trends / By

Reading Time: 4 minutes The commercial real estate (CRE) industry has seen significant change over the last 5 to 10 years. This change can be tied to the evolving tenant demands that have come from an economy moving at the speed of the Internet. Flexible workplaces and coworking businesses have dominated the headlines, and shown that tenants and employees …

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