Reading Time: 5 minutes As we reflected in our 2021 state of tenant experience report, an incredible amount has changed this past year — including the modern-day tenant experience. As you read on, we’ll walk you through what you need to know about what qualities make a good tenant experience in 2021, including what makes a good tenant and …
What Makes a Good Tenant Experience: Re-Defining the Tenant Persona Read More »
Reading Time: 3 minutes When thinking about a typical commercial real estate tenant, many overlook the small details of their day. From their morning commute, to their favorite coffee, to even post-work activities such as doctor’s appointments or fitness classes, tenant activities are more ingrained in your building community than you may think. Even actions outside of your building …
What Makes a Good Tenant Experience: The Rules of Good Engagement Read More »
Reading Time: 3 minutes The image of an accelerating, ever-enlarging snowball rolling downhill is one of the most universally understood symbols of a force; once begun, it continues to grow with a powerful, unrelenting, and unstoppable momentum of its own. A seemingly insignificant, hand-fashioned frozen sphere may start its journey unassumingly, gathering in diameter and energy as it descends …
Reading Time: 5 minutes In recent years, the tenant experience (TeX) space has been flooded with new software providers and offerings, often making it difficult to identify the best property management app from the rest. However, the pandemic has drastically changed where, when, and how people work, and commercial office owners must now take a hybrid approach to the workplace …
Why Your Property Management App Can’t Stand Alone Read More »
Reading Time: 5 minutes It’s safe to say that technological innovation has been constantly evolving for the past several years. However, no one would have been able to predict the whirlwind of digital adoption before the COVID-19 pandemic disrupted industries across the globe. In CRE alone, we’re now witnessing decades of progress being achieved within a single year. Current-day …
Reading Time: 6 minutes With all the changes that the commercial real estate (CRE) industry has seen this past year, we know that the best way to stay informed and to get ahead is through data collection. However, not all data is good data, and access to bad data — which may include vanity metrics and/or non-actionable data — …