tenant experience software

Why Landlords Should Use Workplace Events to Draw Back Tenants

Why Landlords Should Use Workplace Events to Draw Back Tenants

Reading Time: 2 minutes Since the onset of COVID-19, many employees don’t want to be in the office full-time. This means that the office space that is being retained by tenants is currently underutilized. In our State of Workplace Experience in 2022 report, we found that only 48% of landlords operate office buildings with more than 75% occupancy, and …

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Workplace Planning: How to Improve Your Tenant Experience

Workplace Planning: How to Improve Your Tenant Experience

Reading Time: 4 minutes Commercial real estate (CRE) data has spoken: when considering what to do with your office space this year, you need to put your tenants at the very center of your workplace planning strategies. In a recent CBS News article, Megan Cerullo discusses the aftermath of the COVID-19 pandemic on office buildings and the tenant companies …

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How to Hire an Office Tenant Experience Manager

Reading Time: 3 minutes The traditional 9-to-5 routine is no more. Almost all aspects of work have evolved in the last few years, from easier employee commutes to hybrid workplace communities cultivated at office buildings. With many employees able to work from home, the employers who want to continue with “business as usual” have been losing talent at alarming …

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Why Relationships are Crucial to Your Tenant Engagement Strategy | HqO

Why Relationships are Crucial to Your Tenant Engagement Strategy

Reading Time: 3 minutes If you’ve been keeping up with the commercial real estate (CRE) market, you know that 2021 was a formative period of growth, consolidation, and significant proptech funding.  Industry leaders faced an array of new challenges, including how to add value to their building’s tenant engagement strategy in ways that support every person who spends time …

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The Office Tenant Experience of the Future

Reading Time: 3 minutes Most consumers prefer spending money on experiences over stuff. To this day, the “experience economy” reigns supreme in modern business and advertising strategies alike. In fact, Winterberry Group found a 6.3% increase in spending on experiences over material goods in 2019.  However, this widespread shift to experiences is not limited to just online stores or …

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SEO Blog Tenant Engagement Managers

The Rise of the Tenant Engagement Manager

Reading Time: 3 minutes There is a substantial need for more diverse, flexible office space in order to attract and retain tenants. Why? More and more employees expect flexibility where they work, be it through policy or the physical office building itself.  Hospitable, consumer-first workplace experiences are being used to foster short- and long-term tenant satisfaction. Because of this, …

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tenant experience software

Using Tenant Experience Software to Grow Community

Reading Time: 3 minutes Tenant experience software can take many shapes and forms.  In today’s world, the tenant experience extends beyond the building itself, meaning the tools to support it must encompass every element in and around a property. A wide range of office functionalities can be streamlined through the right platform, like access control or room booking technology. …

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The New Tenant Journey in Commercial Real Estate | HqO

The New Tenant Journey

Reading Time: 4 minutes The dynamics of the employer-employee relationship have profoundly changed in what we all hope are the waning days of the COVID-19 pandemic. Until March 2020, employers commonly set the work rules that determine the parameters of when employees worked, how they worked, and where they worked. While employers will continue to define how to best …

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Tenant Experience Software: Getting Creative Around the World | HqO

Tenant Experience Software: How CRE Teams Are Getting Creative Around the World

Reading Time: 3 minutes When it comes to tenant experience software, we’ve seen it all.  This past year, digital transformation and tenant experience became higher priorities among commercial real estate (CRE) teams. This is a pattern we’ve witnessed first-hand from our own growing customer base. In fact, our partnerships in 8 countries have taught us quite a bit about …

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3 Ways to Get the Most Out of Your Tenant Experience Solution | HqO

3 Ways to Get the Most Out of Your Tenant Experience Solution

Reading Time: 3 minutes In today’s commercial real estate (CRE) market, there is no shortage of quantity and optionality for technology buyers. However, the emergence of the proptech category has brought about a new problem for office owners and property teams. With so many potential solutions, how can you ensure the quality and interoperability of a provider? To establish …

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How a Building Amenity App Can Retain and Attract Office Tenants | HqO

How a Building Amenity App Can Help You Retain and Attract Office Tenants

Reading Time: 3 minutes Technology is impossible to avoid in the modern commercial real estate (CRE) landscape. Office tenants have spoken: According to a recent CBRE study, 62% of tenants seek connected technologies and building apps in their workplaces. An additional 51% of tenants are looking specifically for touchless technologies. Now it’s up to landlords to deliver. Technology remains …

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How to Boost Engagement with Your Tenant Experience Solution | HqO

How to Boost Engagement with Your Tenant Experience Solution

Reading Time: 3 minutes If this past year has taught us anything, it’s that the commercial real estate (CRE) industry needs a digital tenant experience solution to create the most value for modern tenants.  In the United States, COVID-19 vaccination rates are on the rise. As restrictions lift across the country, tenants and their employees will soon be heading …

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The Best Tenant Engagement Platform for Landlords | HqO

What’s the Best Tenant Engagement Platform for Landlords?

Reading Time: 3 minutes Cultivating your building’s tenant experience is your most important retention strategy. By making sure the small details of every employee’s day are accounted for — such as their morning commute, their favorite coffee and lunch spots, or even post-work activities — you can strengthen your building community and keep tenants drawn to the office. In the …

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Tenant Experience App Features: 5 Improvements for Your Office | HqO

5 of Our Favorite Tenant Experience App Features

Reading Time: 3 minutes The adoption of office technology partnerships has become a necessity in a world adjusting to more flexible, hybrid work models. Modern tenant experience strategies aim to help landlords and property management teams bring new life to the overall building experience, while also reinforcing a competitive advantage in an evolving industry. Because of this, tenant experience …

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A Tenant Engagement Platform for Landlords and the Community | HqO

How a Tenant Engagement Platform for Landlords Benefits the Entire Community

Reading Time: 4 minutes Strengthening your office community goes beyond the four walls of your building. In today’s world, the best tenant experiences encompass every aspect of an employee’s day — from addressing commuting pain points to offering a diverse range of food services. Technology has supported these modern-day needs by further blending the physical and digital workplaces to …

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