Reading Time: 3 minutesTenant experience technology (also known as TeX or TenX) is bringing commercial real estate (CRE) leaders and property teams closer to their building occupants than ever before — but how can you prove it? The rise of TeX is creating new and exciting engagement opportunities for tenants by aggregating and anonymizing meaningful data on what …
Building Your Tenant Experience Technology Business Case Read More »
Reading Time: 3 minutesEven in the wake of the COVID-19 pandemic, the digital transformation market – which consists of IoT and other advanced technologies – has continued to grow significantly. Its impact throughout commercial real estate (CRE) is undeniable, with property teams rushing to implement digital workplace solutions to engage with tenants following hybrid office protocols. The value …
3 Considerations for Digital Workplace Solutions Read More »
Reading Time: 3 minutesMost of us did not fully anticipate the profound impact the COVID-19 pandemic would have on our businesses on March 11, 2020 — even as the National Basketball Association announced the sudden suspension of its season. We did not comprehend the longevity of the business interruption when the rest of the sports and entertainment industries …
Reading Time: 3 minutesOver the past year, hotel operators have been focusing on new ways to meet the needs of the hybrid workforce. By repurposing and upgrading parts of their facilities, they have established an additional option for those seeking more flexible places to work. Dubbed “hybrid hospitality,” these strategies have resulted in new revenue streams and business …
Hybrid Hospitality, Flex, and the Modern Workplace Read More »
Reading Time: 3 minutesIf this past year has taught us anything, it’s that the commercial real estate (CRE) industry needs a digital tenant experience solution to create the most value for modern tenants. In the United States, COVID-19 vaccination rates are on the rise. As restrictions lift across the country, tenants and their employees will soon be heading …
How to Boost Engagement with Your Tenant Experience Solution Read More »
Reading Time: 5 minutesEver since the start of the COVID-19 pandemic, the importance of indoor air quality in the office has become even more apparent. As businesses search for solutions to fix the problems outlined by the CDC, many are missing the mark on what they should be doing to provide employees and customers with a safe workplace …
Reading Time: 5 minutesLike many things in today’s climate, parking will look different as the workforce transitions back to the office. Some employees will be back at their desks full-time, others will continue to work remotely, and most will adopt a hybrid in-office and at-home approach. As a result, schedules will be more inherently flexible, shifting the way …
How Parking Needs Have Changed for a Post-COVID Workforce Read More »
Reading Time: 2 minutesVaccine distribution is on the rise in many markets around the world. The weather is getting warmer. It seems like every company is working to define its return to office (RTO) strategy. In fact, it’s not so much that companies are defining strategies. Instead, they are re-defining. In the spring of 2020, there was a …
Don’t Take Return to Office Advice from Someone Who Hasn’t Done It Read More »
Reading Time: 3 minutesIf this past year has taught us anything, it’s that major change is already underway for the commercial real estate (CRE) industry. CRE’s recent digital transformation has shed light on several important focus areas for office landlords and property teams, such as re-evaluating a portfolio’s technology stack and, more importantly, getting to know the tenants …
TAMI vs. FIRE Tenants: Who They Are and Why They Matter Read More »
Reading Time: 4 minutesIn the last installment of “Frank Talks CRE,” we explored the competitive advantages that can be accomplished by recognizing that tenants are not simply occupants in our offices or merely employees of our customer-lessees. Rather, tenants are valued individual members of our building community. This transformative notion is inspired by the many teams in the …
Frank Talks CRE: Membership Has its Privileges (Part 2) Read More »
Reading Time: 2 minutes“Cities are the absence of physical space between people and companies. They are proximity, density, closeness. They enable us to work and play together, and their success depends on the demand for physical connection.” — Edward Glaeser, Triumph of the City At HqO, we believe that cities are humanity’s most important social product. Since the …
Reading Time: 2 minutesBoston’s Seaport has undergone a radical transformation over the last 10-15 years. What used to be relatively dead space made up mostly of parking lots has turned into one of the most desirable locations in the city to live, work, and play. One of the big developers of the Boston Seaport is WS Development. Over …
Reading Time: 3 minutesThe events over the last 12 months have been unprecedented. We have all had to adapt to a new way of life, on both personal and professional fronts. The future of work may change forever, and there are many facets to this transformation. However, there is one very visible and positive change: the significant increase …
What CRE Leaders Can Expect for the Future of Work Read More »
Reading Time: 3 minutesCultivating your building’s tenant experience is your most important retention strategy. By making sure the small details of every employee’s day are accounted for — such as their morning commute, their favorite coffee and lunch spots, or even post-work activities — you can strengthen your building community and keep tenants drawn to the office. In the …
What’s the Best Tenant Engagement Platform for Landlords? Read More »
Reading Time: 4 minutesWe have all experienced that feeling of frustration when struggling to navigate a corporate office. From getting lost the first time you go to a company’s headquarters for a business meeting or job interview, to trying to locate the company restaurant on your first day, finding your way around can be nerve-wracking. Even in familiar …
5 Reasons Why Indoor Maps and Wayfinding Should be Part of the Tenant Experience Read More »