workplace experience

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How to Hire an Office Tenant Experience Manager

The traditional 9-to-5 routine is no more. Almost all aspects of work have evolved in the last few years, from easier employee commutes to hybrid workplace communities cultivated at office buildings. With many employees able to work from home, the employers who want to continue with “business as usual” have been losing talent at alarming …

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Office Matters: The Importance of Employee Experience

Today, employers expect their office space to provide a positive employee experience that is flexible and technology-enabled. These changing expectations speak to a simple truth: a company’s work environment greatly affects the quality of talent they are able to attract.  In the search for top talent, human resources teams are eager to provide an office …

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Inside HqO: Jenny Clark

Jenny Clark HqO Tenant Engagement Specialist Jenny Clark joined HqO in 2020 as a Tenant Engagement Specialist to help HqO’s dedicated services team create world-class workplace experiences. Prior to HqO, Jenny held positions in marketing, and she draws upon this experience to write and create content as well as collaborate internally and externally with all …

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Analyzing Office Usage in a Post-COVID Workplace | HqO

Patterns, Predictability, and People: Analyzing Office Usage in a Post-COVID Workplace

Employee office usage patterns haven’t disappeared, but they have changed. What can they tell us? In a recent “Mann Report” article, Thijs van der Burgt, HqO’s Managing Director of Global Corporate Solutions, wrote about the patterns and predictability of employee office usage. “Pre-pandemic, most [companies] could bank on at least 70% of their user base …

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Utilizing Workplace Experience Software in the New Year

What do tenants want in the new year? With a constantly changing workplace experience, keeping tenants and employees engaged poses a challenge for landlords and property teams in the commercial real estate (CRE) business. Today, we’re going to look at how workplace experience software can help address these changing demands.  Commercial Observer recently sat down …

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Addressing ESG Standards in the Modern Workplace

For commercial real estate (CRE) companies to address the values of the modern workforce, they must prioritize Environmental, Social, and Governance (ESG) initiatives in the workplace. A pledge to these values will hold the key to positively impacting local communities, ensuring that businesses are operating responsibly, and attracting and retaining the tenants and employees that …

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Reflecting the Values of the Modern Workforce

To successfully meet the needs of the modern workforce, companies need to prioritize the values they care about, and property teams need to provide the intentional workplace environments that will attract and retain them. To accomplish this, it is necessary to understand the beliefs of the younger generation, which now make up the majority of the workforce. …

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The Let’s Go Show Recap: Workplace Strategies Moving CRE Forward with Monika Solak of Nexudus

Today, flexible work environments are driven by a single truth: the hybrid workplace is what modern tenants want. And to meet their demands, office buildings need to be more than a location that produces work.  From the pre-pandemic coworking boom to today’s demands for an individualized approach to workplaces, Monika Solak of Nexudus has seen …

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Conversations: Joanna Morrow and Adriana Silva of LBA Realty | HqO

Conversations with Joanna Morrow and Adriana Silva of LBA Realty (Culver City, CA)

Joanna Morrow and Adriana Silva Senior Property Manager and Regional Marketing and Events Manager At LBA Realty, Joanna and Adriana support two different sides of the business. On one hand, Joanna manages the day-to-day operations of LBA’s One Culver property, a Class A office building with a diverse range of tenants. Her role includes ensuring …

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A Better Workplace Experience through Customer Success | HqO

Customer Success and a Better Workplace Experience

Last week, we talked about the importance of technology in the workplace and its ability to enhance the tenant engagement journey — all the way from initial activation to building full-fledged customer loyalty. And, needless to say, workplace technology comes with a lot of moving parts. Property teams have an endless array of modern solutions to …

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How Smart Building Software is Future-Proofing the Workplace

After a tumultuous two years, the commercial real estate (CRE) industry is at an inflection point. The increased use of smart building software and emphasis on flexible, hospitality-driven workplace experiences has changed the core ways industry operates.  As we look ahead to 2022, some variables remain uncertain, but one thing is for sure: technology is …

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Technology and the Tenant Engagement Journey | HqO

Technology’s Role in the Tenant Engagement Journey

The secret to enhancing tenant engagement in the workplace is making sure your property’s physical infrastructure and technology stack work together in unison. HqO’s Engagement Experts have identified three stages of the tenant engagement journey that are both customizable and critical to creating successful workplace experiences: technology activation, engagement, and loyalty. Each stage incorporates a …

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